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    What Are You Doing Right Now

    Scheduled Pinned Locked Moved Water Closet
    time waster
    88.9k Posts 285 Posters 42.8m Views
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    • nadnerBN
      nadnerB @A Former User
      last edited by

      @thecreativeone91 said:

      Now 10. Very long wait for live chat. Avg. Wait time according to other sites for adobe support is now 99min this should be fun. Odd that the removed both email and phone support yet demand monthly fees.

      AND they still make you wait. To your company, your time is worth $x per hour (obviously).
      So technically they are charging your company two fees. Their monthly fee and wasted waiting time (as you are limited in what you can do, lest you miss your place in the chat queue).
      Ā 
      That makes me less likely to recommend them.

      1 Reply Last reply Reply Quote 0
      • nadnerBN
        nadnerB
        last edited by

        In fact, I haven't been recommending them for a while.

        ? 1 Reply Last reply Reply Quote 0
        • ?
          A Former User @nadnerB
          last edited by

          @nadnerB said:

          In fact, I haven't been recommending them for a while.

          There's very few other choices in Video Production, After Effects & Photoshop is a must. Premiere Pro and Avid Media composer are the only two professional choices. There's Edius for News, and there's Sony Vegas for Consumer/Prosumer. And then there's Final Cut Pro for well for consumer mostly. Lightworks isn't too great.

          nadnerBN 1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            Took about an hour and a half to get an agent. Took him about 10 seconds to fix the problem (activation needed to be reset on their servers). Seems they moved support to India as well, it used to be US based support.

            1 Reply Last reply Reply Quote 0
            • nadnerBN
              nadnerB @A Former User
              last edited by

              @thecreativeone91 said:

              @nadnerB said:

              In fact, I haven't been recommending them for a while.

              There's very few other choices in Video Production, After Effects & Photoshop is a must. Premiere Pro and Avid Media composer are the only two professional choices. There's Edius for News, and there's Sony Vegas for Consumer/Prosumer. And then there's Final Cut Pro for well for consumer mostly. Lightworks isn't too great.

              I was thinking more of image editing. I'd forgotten about their other stuff.
              That's disappointing that there aren't any real alternatives. I guess that's what happens when a company gets the hearts and minds of it's users.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Just spent nearly three hours playing Broken Age with my daughter. Well into Act 2 now.

                1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender
                  last edited by

                  Wondering why clicking the return to last place button on this thread never take me anywhere near the last place I looked at.

                  Definitely appears that some work to still do on really long threads and their management.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @Dashrender
                    last edited by

                    @Dashrender said:

                    Wondering why clicking the return to last place button on this thread never take me anywhere near the last place I looked at.

                    Definitely appears that some work to still do on really long threads and their management.

                    Hmm, it works generally fine for me. The only time I have this issue is when I am at a different computer.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @coliver
                      last edited by

                      @coliver said:

                      @Dashrender said:

                      Wondering why clicking the return to last place button on this thread never take me anywhere near the last place I looked at.

                      Definitely appears that some work to still do on really long threads and their management.

                      Hmm, it works generally fine for me. The only time I have this issue is when I am at a different computer.

                      This makes me wonder - is it cookie based or logged on server side cached info based?

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @Dashrender
                        last edited by

                        @Dashrender said:

                        @coliver said:

                        @Dashrender said:

                        Wondering why clicking the return to last place button on this thread never take me anywhere near the last place I looked at.

                        Definitely appears that some work to still do on really long threads and their management.

                        Hmm, it works generally fine for me. The only time I have this issue is when I am at a different computer.

                        This makes me wonder - is it cookie based or logged on server side cached info based?

                        I assume it is cookie/local cache based. When clearing your browsing history the last viewed things reset.

                        1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse
                          last edited by

                          <redacted>

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            It's local. Last viewed place is always different on my different devices.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Good morning. Finally getting rolling around here. Was kept up late playing Broken Age. That game is pretty awesome.

                              1 Reply Last reply Reply Quote 1
                              • Minion QueenM
                                Minion Queen
                                last edited by

                                Going to be a long day here. As needed support customer has CryptoWall....

                                nadnerBN scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • nadnerBN
                                  nadnerB @Minion Queen
                                  last edited by

                                  @Minion-Queen Yuck. Have fun with that šŸ™‚

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Minion Queen
                                    last edited by

                                    @Minion-Queen said:

                                    Going to be a long day here. As needed support customer has CryptoWall....

                                    Thankfully a customer that calls us in to clean up for their internal IT, not one that uses us for managed services. Not our server, not our accounts, not our compromise šŸ™‚

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @nadnerB
                                      last edited by

                                      @nadnerB said:

                                      @Minion-Queen Yuck. Have fun with that šŸ™‚

                                      Just a restore from backup at this point!

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        I need a place to collect all of these horror stories of the inverted pyramid with a SAN killing people. The number of times that firmware takes out the magic "dual controller" SAN is unbelievable...

                                        http://community.spiceworks.com/topic/1028886-dell-md3200i-firmware-issue

                                        coliverC 1 Reply Last reply Reply Quote 0
                                        • coliverC
                                          coliver @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          I need a place to collect all of these horror stories of the inverted pyramid with a SAN killing people. The number of times that firmware takes out the magic "dual controller" SAN is unbelievable...

                                          http://community.spiceworks.com/topic/1028886-dell-md3200i-firmware-issue

                                          Haha... when we deploy our VNXe-3300 dual-controller wonder-box (we were told it would do everything up-to but not including slice and toast bread) at my last job we were testing it out and the first thing I did was update it to the newest firmware... the firmware was applied correctly to one controller but not the other and without both the entire unit refused to work. Thankfully we weren't in production or that would have been a fun 24 hours... To EMC's credit we received the replacement controller at 6AM the next morning.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • dafyreD
                                            dafyre
                                            last edited by

                                            In my mind, a single storage device, no matter how many controllers, power supplies, or motherboards it has in the same chasis is still a NAS.

                                            If somebody tries to sell me a SAN, it will be at least 2 devices mirrored using the network.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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