CloudatCon aka CloudatCost
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@Danp said:
https://twitter.com/cloudatcost/status/597479298031726593
https://twitter.com/cloudatcost/status/597526965961101312So, they plan to eliminate all of the old plans, and they advertise SSD but then deliberately limit your IO without notifying you.
Oh that makes me mad. Good thing that I didn't buy my server. I'd be right pissed if I had spent/was spending money on them. Couldn't they just monitor disk array IOPS and query the clients hammering the system?... hang on, isn't the reason you sign up for a VPS to use it for what ever you want, within reason?
Is there some kind of consumer protection in Canada? Can they be spit roasted over their SSD claims?
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They only claimed to offer SSD, not to offer a certain speed. They are really using SSD...... on a SAN. It's not local SSD. That people made the assumption that the SSD were local, were fast or were uncapped is literally just an unfounded assumption.
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Remember they also claim that because they did not state explicitly to be production ready (which they don't claim about anything they do) that they are just a demo service not meant to be used.
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Paypal issued me a full refund today. C@C never did once respond to them.
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Well, I think they got their issues straightened out or something.... This is a mostly idle box with OwnCloud and an XMPP server installed...
My iowait is between 0.01% and 0.25%... It's a hundred time better than what it was. It even feels more responsive too!
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bahaha, they didn't close my account down. I figured they'd do that immediately.
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@thecreativeone91 said:
bahaha, they didn't close my account down. I figured they'd do that immediately.
disorganization my friend
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@thecreativeone91
When you have millions of open tickets.... -
@thecreativeone91 said:
bahaha, they didn't close my account down. I figured they'd do that immediately.
They might know how to do that.
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Filed a request for a refund with Paypal for everything. They said if they don't hear from CloudatCost by the 18th, they should be escalating it.
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@handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.
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@Danp said:
@handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.
My mistake. It IS a claim currently. They just said they are waiting until the 18th for some reason I don't fully understand.
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@handsofqwerty
They give the person time to respond and try to find a resolution -
@Sparkum said:
@handsofqwerty
They give the person time to respond and try to find a resolutionYes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.
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Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.
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@handsofqwerty said:
@Sparkum said:
@handsofqwerty
They give the person time to respond and try to find a resolutionYes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.
They do the same time for every account. Business account doesn't mean they are a big company. I have a Paypal business account and business creditcard (because it ties to my other cards and I get cash back on both).
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@Danp said:
Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.
I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.
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@thecreativeone91 said:
I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.
I'd rather take the time now to close the account properly so that they don't start harassing me for payment months down the road.
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Got my refund from paypal.
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Cloud@cost is going to be bankrupt.
