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    CloudatCon aka CloudatCost

    IT Discussion
    cloudatcon cloudpro cloudatcost fibernetics
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    • scottalanmillerS
      scottalanmiller
      last edited by

      They only claimed to offer SSD, not to offer a certain speed. They are really using SSD...... on a SAN. It's not local SSD. That people made the assumption that the SSD were local, were fast or were uncapped is literally just an unfounded assumption.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Remember they also claim that because they did not state explicitly to be production ready (which they don't claim about anything they do) that they are just a demo service not meant to be used.

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by

          Paypal issued me a full refund today. C@C never did once respond to them.

          1 Reply Last reply Reply Quote 0
          • dafyreD
            dafyre
            last edited by

            Well, I think they got their issues straightened out or something.... This is a mostly idle box with OwnCloud and an XMPP server installed...

            My iowait is between 0.01% and 0.25%... It's a hundred time better than what it was. It even feels more responsive too!

            1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              bahaha, they didn't close my account down. I figured they'd do that immediately.

              IRJI S scottalanmillerS 3 Replies Last reply Reply Quote 3
              • IRJI
                IRJ @A Former User
                last edited by

                @thecreativeone91 said:

                bahaha, they didn't close my account down. I figured they'd do that immediately.

                disorganization my friend

                1 Reply Last reply Reply Quote 0
                • S
                  Sparkum @A Former User
                  last edited by

                  @thecreativeone91
                  When you have millions of open tickets....

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @A Former User
                    last edited by

                    @thecreativeone91 said:

                    bahaha, they didn't close my account down. I figured they'd do that immediately.

                    They might know how to do that.

                    1 Reply Last reply Reply Quote 1
                    • handsofqwertyH
                      handsofqwerty
                      last edited by

                      Filed a request for a refund with Paypal for everything. They said if they don't hear from CloudatCost by the 18th, they should be escalating it.

                      DanpD 1 Reply Last reply Reply Quote 0
                      • DanpD
                        Danp @handsofqwerty
                        last edited by

                        @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                        handsofqwertyH 1 Reply Last reply Reply Quote 0
                        • handsofqwertyH
                          handsofqwerty @Danp
                          last edited by

                          @Danp said:

                          @handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

                          My mistake. It IS a claim currently. They just said they are waiting until the 18th for some reason I don't fully understand.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Sparkum @handsofqwerty
                            last edited by

                            @handsofqwerty
                            They give the person time to respond and try to find a resolution

                            handsofqwertyH 1 Reply Last reply Reply Quote 0
                            • handsofqwertyH
                              handsofqwerty @Sparkum
                              last edited by

                              @Sparkum said:

                              @handsofqwerty
                              They give the person time to respond and try to find a resolution

                              Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                              ? 1 Reply Last reply Reply Quote 0
                              • DanpD
                                Danp
                                last edited by

                                Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                ? 1 Reply Last reply Reply Quote 1
                                • ?
                                  A Former User @handsofqwerty
                                  last edited by

                                  @handsofqwerty said:

                                  @Sparkum said:

                                  @handsofqwerty
                                  They give the person time to respond and try to find a resolution

                                  Yes, I am aware. Apparently that time is two weeks, which seems a bit excessive for a business account.

                                  They do the same time for every account. Business account doesn't mean they are a big company. I have a Paypal business account and business creditcard (because it ties to my other cards and I get cash back on both).

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @Danp
                                    last edited by

                                    @Danp said:

                                    Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

                                    I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

                                    DanpD 1 Reply Last reply Reply Quote 1
                                    • DanpD
                                      Danp @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

                                      I'd rather take the time now to close the account properly so that they don't start harassing me for payment months down the road.

                                      1 Reply Last reply Reply Quote 0
                                      • Deleted74295D
                                        Deleted74295 Banned
                                        last edited by

                                        Got my refund from paypal.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User
                                          last edited by

                                          Cloud@cost is going to be bankrupt.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @A Former User
                                            last edited by

                                            @thecreativeone91 said:

                                            Cloud@cost is going to be bankrupt.

                                            Going to be? Future tense?

                                            1 Reply Last reply Reply Quote 2
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