Beelink PC issues
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I recently purchased some SER 5 5560U mini PCs.
All three of them have had an issue or more since day one.
And yesterday - I came home to find one basically dead - the power light is on, the fan is on - but no other responses beyond that.
The original issues were,
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they wouldn't boot upon first plug in. I had to reset them (remember the reset button? - yeah they have one). They finally did come up.
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Update BIOS/UEFI was a huge pain finding their updates
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list itemwireless keyboard didn't work when plugged into the front USB ports - this turns out to be that on these machines, USB 3 has so much radiation coming off them, it interferes with wireless keyboard/mice - the recommended solution - buy and use a six in USB extender.
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USB ports are mounted upside down - come on - USB isn't new - no excuses here!
I troubleshot the now basically dead machine:
I long pressed the power button - nothing, I head the button for 30 seconds - nothing.I pulled the power, pressed the power button 15 times (to drain the capacitors) plugged it back in - pressed the power button, lights came on - fan is spinning - no beeps, no video.
I removed power again - i held the reset switch for 15 seconds, plugged it back in - it instantly powered on - again, fan spins, no video.
I disassembled the device, unplugged the BIOS battery, left it unplugged for 10 mins, the pressed the power button 15 times, held the rest button down for 10 seconds, then reassembled it, plugged in power - it instantly gave the power light and fan spin - no video.
I removed power, I removed the RAM and the M.2 SSD, plugged it back in - instant power, fan spin - no video no beeps.
The only signs of life in this unit are power light and spinning fan, but nothing else I've tried has brought this unit back to life.
There are no additional troubleshooting tips I can think of.
I recommend staying away from these, if for no other reason than their website for drivers is bad.
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I looked at my receipt on Amazon - only a 30 day return window, which was nearly 30 days past... so I'm basically just screwed at this point.
I have sent an email to BeeLink directly, I'll give them a few days to respond.
I also posted on their forums - but my post is moderated and yet to actually publish. - I didn't even bitch about anything in the post - I was asking for help/ideas to fix it.
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@Dashrender bummer man, i've installed 10 of the Kamrui i5/16gb/512m2 PCs this month and had 1 issue. but they were quick to replace. I did, however, purchase the assurion 3 year JIC.
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I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
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@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
The 9020 lists as running a Four Generation processor. That's eight generations old. That's dramatically old. Ten years, in fact. Those came out in early 2013.
Similar price for high end, brand new genuine AMD fro Beelink. The fact that it died sucks, so that's a real issue. But the two aren't comparable in performance.
Maybe you have the wrong Optiplex number of Dell has the wrong info on their spec sheet? That looks like a $20 computer to me....
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My kids still have an i7 6th Gen from 2015 that they use. It runs, but it is OLD and you can tell when using it. It's slow. But functional.
They replaced that i7 6th gen with one of these Beelinks, in fact, lol.
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@scottalanmiller said in Beelink PC issues:
My kids still have an i7 6th Gen from 2015 that they use. It runs, but it is OLD and you can tell when using it. It's slow. But functional.
They replaced that i7 6th gen with one of these Beelinks, in fact, lol.
My personal gaming CPU is still an i7-3770. Still does ok, but starting to show it's age. That was released in 2012.
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@travisdh1 said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
My kids still have an i7 6th Gen from 2015 that they use. It runs, but it is OLD and you can tell when using it. It's slow. But functional.
They replaced that i7 6th gen with one of these Beelinks, in fact, lol.
My personal gaming CPU is still an i7-3770. Still does ok, but starting to show it's age. That was released in 2012.
That's pretty darn old. The sixth gen keeps trucking along. But we replaced it at Christmas as even as the secondary gaming machine it was struggling.
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@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
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@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
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@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
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@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
Yes, but you can get brand new with much more performance for that price. Why get something that is a decade old, AND used when new and new is possible? Much less flexible. And can that unit even run current Windows?
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@scottalanmiller said in Beelink PC issues:
@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
Yes, but you can get brand new with much more performance for that price. Why get something that is a decade old, AND used when new and new is possible? Much less flexible. And can that unit even run current Windows?
Because it keeps chugging along and fulfilling the purpose it was intended. If @stacksofplates doesn't have to do anything to it for 2-3 years other than updates and/or deal with any issues @Dashrender is having, then it could be worth the money.
It seems, based on this thread, the issues @Dashrender is having with the more powerfull/lower cost Beelinks are becoming more expensive than if he just paid $550 for a Dell Optiplex 5070 micro. I cannot be sure as only @Dashrender knows the true cost and if the Beelink's are working out better.
I like products that fulfill the purpose and require less maintenance. If that is Beelink or a new $1200 OptiPlex 5090 micro, count me in.
I guess it comes down to the old axiom, "Price is what you pay, value is what you get!"
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@scottalanmiller said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
The 9020 lists as running a Four Generation processor. That's eight generations old. That's dramatically old. Ten years, in fact. Those came out in early 2013.
Similar price for high end, brand new genuine AMD fro Beelink. The fact that it died sucks, so that's a real issue. But the two aren't comparable in performance.
Maybe you have the wrong Optiplex number of Dell has the wrong info on their spec sheet? That looks like a $20 computer to me....
I went back and looked. It wasn’t a 9020 it was a 7050 but the point was, you can buy from reputable brands for very cheap.
This is what I bought https://a.co/d/gYoGzVe
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@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
Yes, but you can get brand new with much more performance for that price. Why get something that is a decade old, AND used when new and new is possible? Much less flexible. And can that unit even run current Windows?
Because it keeps chugging along and fulfilling the purpose it was intended. If @stacksofplates doesn't have to do anything to it for 2-3 years other than updates and/or deal with any issues @Dashrender is having, then it could be worth the money.
It seems, based on this thread, the issues @Dashrender is having with the more powerfull/lower cost Beelinks are becoming more expensive than if he just paid $550 for a Dell Optiplex 5070 micro. I cannot be sure as only @Dashrender knows the true cost and if the Beelink's are working out better.
I like products that fulfill the purpose and require less maintenance. If that is Beelink or a new $1200 OptiPlex 5090 micro, count me in.
I guess it comes down to the old axiom, "Price is what you pay, value is what you get!"
Yeah I mean this is just running as a small server in my house for k8s. It has more than enough power for that and it runs like a champ. If it was a business I would have bought new and not thought about it, but it’s for my home dev work so it’s whatever.
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@stacksofplates said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
The 9020 lists as running a Four Generation processor. That's eight generations old. That's dramatically old. Ten years, in fact. Those came out in early 2013.
Similar price for high end, brand new genuine AMD fro Beelink. The fact that it died sucks, so that's a real issue. But the two aren't comparable in performance.
Maybe you have the wrong Optiplex number of Dell has the wrong info on their spec sheet? That looks like a $20 computer to me....
I went back and looked. It wasn’t a 9020 it was a 7050 but the point was, you can buy from reputable brands for very cheap.
This is what I bought https://a.co/d/gYoGzVe
6th or 7th gen, quite a bit better. Still not comparable, though. This is still at the age of the equipment that these are being purchased to replace.
If it's not comparable, it actually makes the opposite point. Only vendors like Beelink make equipment in this price range with current hardware performance.
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@stacksofplates said in Beelink PC issues:
@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
Yes, but you can get brand new with much more performance for that price. Why get something that is a decade old, AND used when new and new is possible? Much less flexible. And can that unit even run current Windows?
Because it keeps chugging along and fulfilling the purpose it was intended. If @stacksofplates doesn't have to do anything to it for 2-3 years other than updates and/or deal with any issues @Dashrender is having, then it could be worth the money.
It seems, based on this thread, the issues @Dashrender is having with the more powerfull/lower cost Beelinks are becoming more expensive than if he just paid $550 for a Dell Optiplex 5070 micro. I cannot be sure as only @Dashrender knows the true cost and if the Beelink's are working out better.
I like products that fulfill the purpose and require less maintenance. If that is Beelink or a new $1200 OptiPlex 5090 micro, count me in.
I guess it comes down to the old axiom, "Price is what you pay, value is what you get!"
Yeah I mean this is just running as a small server in my house for k8s. It has more than enough power for that and it runs like a champ. If it was a business I would have bought new and not thought about it, but it’s for my home dev work so it’s whatever.
For sure, nothing wrong with older gear. Often gear that is "fast enough" for the use case is the best option. Faster isn't always better. Especially if it isn't used as an active desktop.
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@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@pmoncho said in Beelink PC issues:
@scottalanmiller said in Beelink PC issues:
@JaredBusch said in Beelink PC issues:
@stacksofplates said in Beelink PC issues:
I've bought a couple of the micro form factor Optiplex computers (9020) and have been happy with them. You couldn't have saved too much by buying something like this I can't imagine? I think I paid $250 for the last one and it came with 8GB RAM, an i7, and a 250GB SSD.
This? Yeah, it does not compare, except price.
Wow, that can't be worth $40 new, but $240 used? What the heck?
It should be worth $40 and my guess for the higher price is economics. It was built well and keep on chugging along. It seems they are continually in demand for a basic pc that needs just a web browser or to act as a kiosk.
Yes, but you can get brand new with much more performance for that price. Why get something that is a decade old, AND used when new and new is possible? Much less flexible. And can that unit even run current Windows?
Because it keeps chugging along and fulfilling the purpose it was intended. If @stacksofplates doesn't have to do anything to it for 2-3 years other than updates and/or deal with any issues @Dashrender is having, then it could be worth the money.
It seems, based on this thread, the issues @Dashrender is having with the more powerfull/lower cost Beelinks are becoming more expensive than if he just paid $550 for a Dell Optiplex 5070 micro. I cannot be sure as only @Dashrender knows the true cost and if the Beelink's are working out better.
I like products that fulfill the purpose and require less maintenance. If that is Beelink or a new $1200 OptiPlex 5090 micro, count me in.
I guess it comes down to the old axiom, "Price is what you pay, value is what you get!"
Gotta remember that we've all had Dell, HP and others be dead on arrival, too. Even in large batches. Anyone remember all those Dell laptops with bad capacitors that they shipped out? I ran the teams that had to go to client sites to replace them (I ran Dell support organizations.) The difference, for sure, was with Dell the customers had purchased long, extensive warranties and everything was on Dell to replace (and they did, normally.)
But you really have to compare bigger scope. That this is his first try with Beelink is concerning, for sure. It's not a good sign. And only a 30 day "warranty" is worrisome, too. It's good for me, because we often ship to places where warranties aren't honored anyway so paying for one is a loss.
But every vendor has issues, from time to time. So you have to be careful with extrapolating a lot of decision from a single datum.
