Email auto CC
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Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
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@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
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@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
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@WrCombs said in Email auto CC:
My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.
That's what I'd expect. You don't normally CC yourself and expect a response. You COULD do that, but it's reasonable not to.
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@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
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@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
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@WrCombs said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
Wait, maybe I'm missing something. Is she getting a copy of an email being sent TO the employee that doesn't know, or only being made a CC on emails sent FROM them. Because the first case is not a CC.
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@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
Wait, maybe I'm missing something. Is she getting a copy of an email being sent TO the employee that doesn't know, or only being made a CC on emails sent FROM them. Because the first case is not a CC.
incoming emails are routing to both and replies auto CC the other person to my knowledge.
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@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
A few users do that here. I asked why and the individuals stated that it was reassurance that the email went out if they see one come into their own mailbox.
I decided to win a different battle.
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@WrCombs said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
UG!
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@Dashrender said in Email auto CC:
@WrCombs said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
UG!
UG?
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@pmoncho said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
A few users do that here. I asked why and the individuals stated that it was reassurance that the email went out if they see one come into their own mailbox.
I decided to win a different battle.
yeah - i was thinking the person making this request likely wanted to test if it was actually working - so they tested it from their own account and well - it failed - lol
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@WrCombs said in Email auto CC:
@Dashrender said in Email auto CC:
@WrCombs said in Email auto CC:
@scottalanmiller said in Email auto CC:
@WrCombs said in Email auto CC:
@Pete-S said in Email auto CC:
@WrCombs said in Email auto CC:
Can someone help me understand GSuite email admin stuff??
Customer opened ticket to add her as a CC on another employees emails - we set up the rule yesterday and tested - worked fine from my understanding but ticket was reopened with the notes that when the employee who is copied emails send an email to the other employee from the email that is supposed to be cc'd on all incoming emails - there is no response /cc notification - My thought is because its coming from email that is supposed to be CC'd it's not sending the CC to prevent loop back emails - but I dont know much about it.anyone have any insight?
Contact google support instead. They are there to help you and they should know how it is suppose to work and what settings to check if it doesn't. And they can probably see things in your account that you can't.
Gotcha. My manager and I were bouncing ideas off of each other on this one and we came to the conclusion that google is being to smart for it's own good - Like it's not copying her on emails being sent to that other employees email from the CC'd email to prevent loop back emails - we explained this to the customer -
Maybe a good chance to step back and figure out the end goal. Why would she want to be CC'd on her own email?
the employee doesn't know that this happening - there's some behind the scene sticky stuff going on that I'm really trying not to get involved in.
UG!
UG?
Yeah - this is straight up spying - in some states this would be illegal!
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@Dashrender said in Email auto CC:
Yeah - this is straight up spying - in some states this would be illegal!
Which? Because most states I know the details of, this is 100% employer right.
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@JaredBusch said in Email auto CC:
@Dashrender said in Email auto CC:
Yeah - this is straight up spying - in some states this would be illegal!
Which? Because most states I know the details of, this is 100% employer right.
Often if disclosed, but yes. Because it is the employer's system, after the point of sending. There's no assumption of privacy. It's not like cracking someone's encryption.
