Webroot status
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This past week ran into a PC that had Webroot on it. When asking about it, I was told to remove it, and if it didn't remove, to re-fresh the system.
When asking about it, it was mentioned that while it was used, it's been since pulled and blacklisted as 'crapware', malware and the like.
I haven't followed Webroot in a couple of years, did it lose favor in the IT world?
ETA: Business Product
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@gjacobse it hasn't lost favor so much as there are many other options. It still works well enough.
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I have one client (well, x-client now) that just moved away from it because the new owners used something else, but up to the beginning of June, they were on it with no issues.
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Webroot for home or for Business? they are different products.
I have never like the home product.
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@jaredbusch said in Webroot status:
Webroot for home or for Business? they are different products.
I have never like the home product.
Really? why not? Back when Nic worked there I used it for a few years, never any real issues.
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@jaredbusch said in Webroot status:
Webroot for home or for Business? they are different products.
I have never like the home product.
Good Point - Updated OP.
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Good to know. I hadn't heard of or found any reason why it would have been 'classified' as crapware. NTG uses / used it for several clients in the past.
I'll drop it in the 'huh' bucket. Likely one of those Ford vs Chevy things..
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@gjacobse said in Webroot status:
I haven't followed Webroot in a couple of years, did it lose favor in the IT world?
It's commercial AV. All commercial AV is really a scam, more or less, today. As there is no production or supported OS that should use one. Windows is really the only OS that has need for AV and the best AV for it is free and included. So the entire landscape of AV software is... crapware, basically.
I have this talk with customers every few days, lol.
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@gjacobse said in Webroot status:
Good to know. I hadn't heard of or found any reason why it would have been 'classified' as crapware. NTG uses / used it for several clients in the past.
Yes, on Windows 7 before Windows Defender was free, included, and ranked the most secure AV on the market. No factor that made Webroot viable still exists today.
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@dashrender said in Webroot status:
I have one client (well, x-client now) that just moved away from it because the new owners used something else, but up to the beginning of June, they were on it with no issues.
Unless "paying for something that has a negative impact on them" is an issue. To a business, that is always an issue. It's a "loss event" just like any other, similar to a small outage or dataloss. It's a business mistake that causes measurable lost revenue and puts other revenue at risk. So while a hobby could classify it as "not having any issue", no actual business can.
