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    Voicemail to Microsoft 365 email

    IT Discussion
    freepbx freepbx 15 microsoft 365 exchange online
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    • JaredBuschJ
      JaredBusch
      last edited by

      This all depends on how you are sending email.

      I send to O365 unauthenticated.

      I created a connector in O365 and manually tweaked postfix settings on the PBX.

      Do you have SysAdmin Pro? If so, you will have this.
      b1969b04-87a6-48ae-9d82-6d0c6bf08917-image.png

      If you choose external, you will have an option for O365
      e3b116dc-3c9e-4fc5-915e-40a32ec5874c-image.png

      WLS-ITGuyW DashrenderD 2 Replies Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy @JaredBusch
        last edited by

        @JaredBusch
        Like this:

        alt text

        1 Reply Last reply Reply Quote 0
        • WLS-ITGuyW
          WLS-ITGuy
          last edited by

          Something else weird is that usually when I make a change and hit submit - I get the red apply button in the upper right corner but the last couple changes I haven't been getting that. Guess It is time for a server reboot.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @WLS-ITGuy
            last edited by

            @WLS-ITGuy said in Voicemail to Microsoft 365 email:

            Something else weird is that usually when I make a change and hit submit - I get the red apply button in the upper right corner but the last couple changes I haven't been getting that. Guess It is time for a server reboot.

            You get that for changes that affect the Asterisk dial plan, which is most things.

            But email settings have nothing to do with the dial plan.

            WLS-ITGuyW 1 Reply Last reply Reply Quote 1
            • WLS-ITGuyW
              WLS-ITGuy @JaredBusch
              last edited by

              @JaredBusch

              Hey look at that. I learned something new today.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @WLS-ITGuy
                have you done this yet?

                @JaredBusch said in Voicemail to Microsoft 365 email:

                I created a connector in O365 and manually tweaked postfix settings on the PBX.

                WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                • WLS-ITGuyW
                  WLS-ITGuy @Dashrender
                  last edited by

                  @Dashrender said in Voicemail to Microsoft 365 email:

                  @WLS-ITGuy
                  have you done this yet?

                  @JaredBusch said in Voicemail to Microsoft 365 email:

                  I created a connector in O365 and manually tweaked postfix settings on the PBX.

                  Yes.

                  alt text

                  After making some changes I restarted the postfix service and got this log entry:

                  Oct  8 10:31:50 pbxhost postfix/postfix-script[17811]: stopping the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[13829]: terminating on signal 15
Oct  8 10:31:50 pbxhost postfix/postfix-script[17894]: starting the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[17896]: daemon started -- version 2.10.1, configuration /etc/postfix
Oct  8 10:31:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 10:31:50 pbxhost postfix/smtp[17900]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 17900 exit status 1
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:31:52 pbxhost postfix/error[17903]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=2050, delays=2048/1.3/0/0.04, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 10:33:25 pbxhost postfix/pickup[17897]: 5716E30125224: uid=995 from=<asterisk>
Oct  8 10:33:25 pbxhost postfix/cleanup[18455]: 5716E30125224: message-id=<[email protected]>
Oct  8 10:33:25 pbxhost postfix/qmgr[17898]: 5716E30125224: from=<[email protected]>, size=531, nrcpt=1 (queue active)
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 18461 exit status 1
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:33:26 pbxhost postfix/error[17903]: 5716E30125224: to=<[email protected]>, relay=none, delay=1.3, delays=0.08/1.1/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    So your postfix is hosed up somehow.

                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy @JaredBusch
                      last edited by

                      @JaredBusch said in Voicemail to Microsoft 365 email:

                      So your postfix is hosed up somehow.

                      You could say that 🙂

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        I believe mysystem is defualt right now.

                        These are the only values not commented out in my /etc/postfix/main.cf file.

                        queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES
                        WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by JaredBusch

                          These are the files in the postfix directory.
                          1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                          a quick check of the files, they are all default.

                          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                          • WLS-ITGuyW
                            WLS-ITGuy @JaredBusch
                            last edited by

                            @JaredBusch said in Voicemail to Microsoft 365 email:

                            These are the files in the postfix directory.
                            1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                            a quick check of the files, they are all default.

                            I also have sasl_passwd and sasl_passwd.db

                            1 Reply Last reply Reply Quote 0
                            • WLS-ITGuyW
                              WLS-ITGuy @JaredBusch
                              last edited by

                              @JaredBusch said in Voicemail to Microsoft 365 email:

                              I believe mysystem is defualt right now.

                              These are the only values not commented out in my /etc/postfix/main.cf file.

                              queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES

                              OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                              Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: A94203002F7DE: from=<[email protected]>, size=35487, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27106 exit status 1
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27105 exit status 1
Oct  8 11:06:51 pbxhost postfix/error[27109]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=4149, delays=4148/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:06:51 pbxhost postfix/error[27111]: A94203002F7DE: to=<[email protected]>, relay=none, delay=63383, delays=63382/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:07:10 pbxhost postfix/postfix-script[27199]: stopping the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[17896]: terminating on signal 15
Oct  8 11:07:10 pbxhost postfix/postfix-script[27279]: starting the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[27281]: daemon started -- version 2.10.1, configuration /etc/postfix
                              WLS-ITGuyW JaredBuschJ 2 Replies Last reply Reply Quote 0
                              • WLS-ITGuyW
                                WLS-ITGuy @WLS-ITGuy
                                last edited by

                                @WLS-ITGuy

                                I got my test message but there are still 12 emails in the queue.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @WLS-ITGuy
                                  last edited by

                                  @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                  @WLS-ITGuy

                                  I got my test message but there are still 12 emails in the queue.

                                  Do those messages have @pbxhost.domain.com instead of @domain.com?

                                  JaredBuschJ WLS-ITGuyW 2 Replies Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @Dashrender
                                    last edited by

                                    @Dashrender said in Voicemail to Microsoft 365 email:

                                    @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                    @WLS-ITGuy

                                    I got my test message but there are still 12 emails in the queue.

                                    Do those messages have @pbxhost.domain.com instead of @domain.com?

                                    They should process when their delay timer hits.

                                    1 Reply Last reply Reply Quote 1
                                    • WLS-ITGuyW
                                      WLS-ITGuy @Dashrender
                                      last edited by

                                      @Dashrender said in Voicemail to Microsoft 365 email:

                                      @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                      @WLS-ITGuy

                                      I got my test message but there are still 12 emails in the queue.

                                      Do those messages have @pbxhost.domain.com instead of @domain.com?

                                      Yes, the test message has [email protected].

                                      1 Reply Last reply Reply Quote 0
                                      • WLS-ITGuyW
                                        WLS-ITGuy
                                        last edited by

                                        We are down to 8 in the queue...guessing it is working now?

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @WLS-ITGuy
                                          last edited by

                                          @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                          We are down to 8 in the queue...guessing it is working now?

                                          look at the log.

                                          you should see them.

                                          tail /var/log/maillog

                                          or look at the debug in the GUI.

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @WLS-ITGuy
                                            last edited by

                                            @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                            OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                                            These were likely related to Ooption 1 from your first post. Even though you said you did option 2.

                                            I say that because you said

                                            @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                                            I also have sasl_passwd and sasl_passwd.db

                                            As those have to do with authenticated login to O365/gmail

                                            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
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