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    Voicemail to Microsoft 365 email

    IT Discussion
    freepbx freepbx 15 microsoft 365 exchange online
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    • dbeatoD
      dbeato @WLS-ITGuy
      last edited by

      @WLS-ITGuy so to be clear , it was working and now all the sudden it is not working? Direct Send would work only for internal domains emails on your Office 365.

      WLS-ITGuyW 1 Reply Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy @dbeato
        last edited by

        @dbeato Up until 3 days ago I was getting voicemails from the system or at least I thought I was.

        So wouldn't [email protected] sending an email to [email protected] be an internal send? Or even though it is "internal" because my pbxhost is on campus and exchange is online it isn't "internal"?

        dbeatoD 1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato @WLS-ITGuy
          last edited by

          @WLS-ITGuy Yeah, that would work. I would try to check what has changed on your PBX.

          dbeatoD 1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @dbeato
            last edited by

            @dbeato Also is see this "[email protected]" shouldn't it be "[email protected]"?

            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
            • WLS-ITGuyW
              WLS-ITGuy @dbeato
              last edited by

              @dbeato said in Voicemail to Microsoft 365 email:

              @dbeato Also is see this "[email protected]" shouldn't it be "[email protected]"?

              Oh man, where do I change that 😄

              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @WLS-ITGuy
                last edited by

                @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                @dbeato said in Voicemail to Microsoft 365 email:

                @dbeato Also is see this "[email protected]" shouldn't it be "[email protected]"?

                Oh man, where do I change that 😄

                In System Admin, under hostname I see [email protected]

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  This all depends on how you are sending email.

                  I send to O365 unauthenticated.

                  I created a connector in O365 and manually tweaked postfix settings on the PBX.

                  Do you have SysAdmin Pro? If so, you will have this.
                  b1969b04-87a6-48ae-9d82-6d0c6bf08917-image.png

                  If you choose external, you will have an option for O365
                  e3b116dc-3c9e-4fc5-915e-40a32ec5874c-image.png

                  WLS-ITGuyW DashrenderD 2 Replies Last reply Reply Quote 0
                  • WLS-ITGuyW
                    WLS-ITGuy @JaredBusch
                    last edited by

                    @JaredBusch
                    Like this:

                    alt text

                    1 Reply Last reply Reply Quote 0
                    • WLS-ITGuyW
                      WLS-ITGuy
                      last edited by

                      Something else weird is that usually when I make a change and hit submit - I get the red apply button in the upper right corner but the last couple changes I haven't been getting that. Guess It is time for a server reboot.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @WLS-ITGuy
                        last edited by

                        @WLS-ITGuy said in Voicemail to Microsoft 365 email:

                        Something else weird is that usually when I make a change and hit submit - I get the red apply button in the upper right corner but the last couple changes I haven't been getting that. Guess It is time for a server reboot.

                        You get that for changes that affect the Asterisk dial plan, which is most things.

                        But email settings have nothing to do with the dial plan.

                        WLS-ITGuyW 1 Reply Last reply Reply Quote 1
                        • WLS-ITGuyW
                          WLS-ITGuy @JaredBusch
                          last edited by

                          @JaredBusch

                          Hey look at that. I learned something new today.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by

                            @WLS-ITGuy
                            have you done this yet?

                            @JaredBusch said in Voicemail to Microsoft 365 email:

                            I created a connector in O365 and manually tweaked postfix settings on the PBX.

                            WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                            • WLS-ITGuyW
                              WLS-ITGuy @Dashrender
                              last edited by

                              @Dashrender said in Voicemail to Microsoft 365 email:

                              @WLS-ITGuy
                              have you done this yet?

                              @JaredBusch said in Voicemail to Microsoft 365 email:

                              I created a connector in O365 and manually tweaked postfix settings on the PBX.

                              Yes.

                              alt text

                              After making some changes I restarted the postfix service and got this log entry:

                              Oct  8 10:31:50 pbxhost postfix/postfix-script[17811]: stopping the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[13829]: terminating on signal 15
Oct  8 10:31:50 pbxhost postfix/postfix-script[17894]: starting the Postfix mail system
Oct  8 10:31:50 pbxhost postfix/master[17896]: daemon started -- version 2.10.1, configuration /etc/postfix
Oct  8 10:31:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 10:31:50 pbxhost postfix/smtp[17900]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:31:51 pbxhost postfix/smtp[17900]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:31:52 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 17900 exit status 1
Oct  8 10:31:52 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:31:52 pbxhost postfix/error[17903]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=2050, delays=2048/1.3/0/0.04, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 10:33:25 pbxhost postfix/pickup[17897]: 5716E30125224: uid=995 from=<asterisk>
Oct  8 10:33:25 pbxhost postfix/cleanup[18455]: 5716E30125224: message-id=<[email protected]>
Oct  8 10:33:25 pbxhost postfix/qmgr[17898]: 5716E30125224: from=<[email protected]>, size=531, nrcpt=1 (queue active)
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 10:33:25 pbxhost postfix/smtp[18461]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 10:33:26 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 18461 exit status 1
Oct  8 10:33:26 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 10:33:26 pbxhost postfix/error[17903]: 5716E30125224: to=<[email protected]>, relay=none, delay=1.3, delays=0.08/1.1/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                So your postfix is hosed up somehow.

                                WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                • WLS-ITGuyW
                                  WLS-ITGuy @JaredBusch
                                  last edited by

                                  @JaredBusch said in Voicemail to Microsoft 365 email:

                                  So your postfix is hosed up somehow.

                                  You could say that 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    I believe mysystem is defualt right now.

                                    These are the only values not commented out in my /etc/postfix/main.cf file.

                                    queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES
                                    WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by JaredBusch

                                      These are the files in the postfix directory.
                                      1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                                      a quick check of the files, they are all default.

                                      WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                      • WLS-ITGuyW
                                        WLS-ITGuy @JaredBusch
                                        last edited by

                                        @JaredBusch said in Voicemail to Microsoft 365 email:

                                        These are the files in the postfix directory.
                                        1cc7f783-7b55-462d-821f-b50f9a075adc-image.png

                                        a quick check of the files, they are all default.

                                        I also have sasl_passwd and sasl_passwd.db

                                        1 Reply Last reply Reply Quote 0
                                        • WLS-ITGuyW
                                          WLS-ITGuy @JaredBusch
                                          last edited by

                                          @JaredBusch said in Voicemail to Microsoft 365 email:

                                          I believe mysystem is defualt right now.

                                          These are the only values not commented out in my /etc/postfix/main.cf file.

                                          queue_directory = /var/spool/postfix

command_directory = /usr/sbin

daemon_directory = /usr/libexec/postfix

data_directory = /var/lib/postfix

mail_owner = postfix

inet_interfaces = localhost

inet_protocols = all

mydestination = $myhostname, localhost.$mydomain, localhost

unknown_local_recipient_reject_code = 550

alias_maps = hash:/etc/aliases

alias_database = hash:/etc/aliases

debug_peer_level = 2

debugger_command =
	 PATH=/bin:/usr/bin:/usr/local/bin:/usr/X11R6/bin
	 ddd $daemon_directory/$process_name $process_id & sleep 5

sendmail_path = /usr/sbin/sendmail.postfix

newaliases_path = /usr/bin/newaliases.postfix

mailq_path = /usr/bin/mailq.postfix

setgid_group = postdrop

html_directory = no

manpage_directory = /usr/share/man

sample_directory = /usr/share/doc/postfix-2.10.1/samples

readme_directory = /usr/share/doc/postfix-2.10.1/README_FILES

                                          OK. There was some extra stuff at the end of the main.cf file that I deleted. New log entry:

                                          Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: A94203002F7DE: from=<[email protected]>, size=35487, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/qmgr[17898]: B4E1C302A935E: from=<[email protected]>, size=638465, nrcpt=1 (queue active)
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: error: open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27106]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic is unavailable. open database /etc/postfix/generic.db: No such file or directory
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: warning: hash:/etc/postfix/generic lookup error for "[email protected]"
Oct  8 11:06:50 pbxhost postfix/smtp[27105]: fatal: smtp_generic_maps map lookup problem for [email protected]
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27106 exit status 1
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: private/smtp socket: malformed response
Oct  8 11:06:51 pbxhost postfix/qmgr[17898]: warning: transport smtp failure -- see a previous warning/fatal/panic logfile record for the problem description
Oct  8 11:06:51 pbxhost postfix/master[17896]: warning: process /usr/libexec/postfix/smtp pid 27105 exit status 1
Oct  8 11:06:51 pbxhost postfix/error[27109]: B4E1C302A935E: to=<[email protected]>, relay=none, delay=4149, delays=4148/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:06:51 pbxhost postfix/error[27111]: A94203002F7DE: to=<[email protected]>, relay=none, delay=63383, delays=63382/1.2/0/0.06, dsn=4.3.0, status=deferred (unknown mail transport error)
Oct  8 11:07:10 pbxhost postfix/postfix-script[27199]: stopping the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[17896]: terminating on signal 15
Oct  8 11:07:10 pbxhost postfix/postfix-script[27279]: starting the Postfix mail system
Oct  8 11:07:10 pbxhost postfix/master[27281]: daemon started -- version 2.10.1, configuration /etc/postfix
                                          WLS-ITGuyW JaredBuschJ 2 Replies Last reply Reply Quote 0
                                          • WLS-ITGuyW
                                            WLS-ITGuy @WLS-ITGuy
                                            last edited by

                                            @WLS-ITGuy

                                            I got my test message but there are still 12 emails in the queue.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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