Meeting software - how do you handle it?
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@Dashrender said in Meeting software - how do you handle it?:
I know in the case of Webex - they have a client that can run from user space, that doesn't require installing or admin rights to use - I guess at this point, I'm a bit surprised that Skype doesn't have this option - for ease of use, if nothing else.
I use it all of the time, definitely user space.
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@Dashrender said in Meeting software - how do you handle it?:
My boss does not have a Skype account, not even sure if she has a Microsoft account.
That's just something everyone has to do these days.
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@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
My boss does not have a Skype account, not even sure if she has a Microsoft account.
That's just something everyone has to do these days.
Has to do what, have an MS account, skype account or something not implied?
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@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
Then bottom line... it's not your job to fix it.
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@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
Then bottom line... it's not your job to fix it.
yeah - You tell her that ... I mean sure, now that I've been reminded of the web portal for Skype, I'll show that to her - and it would have been grand if the host would have said - hey you can log into Skype's webpage and go from there - but then the boss would have had to create an account, etc, etc, etc... shit she doesn't have to do on Webex...
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@Dashrender said in Meeting software - how do you handle it?:
@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
Then bottom line... it's not your job to fix it.
yeah - You tell her that ... I mean sure, now that I've been reminded of the web portal for Skype, I'll show that to her - and it would have been grand if the host would have said - hey you can log into Skype's webpage and go from there - but then the boss would have had to create an account, etc, etc, etc... shit she doesn't have to do on Webex...
Wrong > https://support.skype.com/en/faq/fa34665/try-skype-without-a-skype-account
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@coliver said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
But you are choosing to do business with a vendor that doesn't know how to actually have a meeting. Seems like this is a bit of a joke.
Yup, it's someone above you making these decisions. It's not something you can fix.
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@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
Considering all the different types of meeting software, how do you handle deployment of these clients?
We don't, we use modern web based software. If you need a client, you aren't in a "business" meeting.
Somebody should let Cisco know that... webex has to install a browser plug in at the least, full blown bloated desktop client if you aren't paying attention.
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@RojoLoco said in Meeting software - how do you handle it?:
@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
Considering all the different types of meeting software, how do you handle deployment of these clients?
We don't, we use modern web based software. If you need a client, you aren't in a "business" meeting.
Somebody should let Cisco know that... webex has to install a browser plug in at the least, full blown bloated desktop client if you aren't paying attention.
I think it's pretty ridiculous to think that anyone in Cisco actually things of Webex as a business tool. Can't think of any meeting software less ready for a business setting.
@valentina's ring tone is me swearing in a rage about a meeting being held on Webex and all of the wasted time and how disrespectful it was of the participants to require such garbage.
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@scottalanmiller said in Meeting software - how do you handle it?:
@valentina's ring tone is me swearing in a rage about a meeting being held on Webex and all of the wasted time and how disrespectful it was of the participants to require such garbage.
Paging @valentina please share.
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@scottalanmiller said in Meeting software - how do you handle it?:
@coliver said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
But you are choosing to do business with a vendor that doesn't know how to actually have a meeting. Seems like this is a bit of a joke.
Yup, it's someone above you making these decisions. It's not something you can fix.
You both of course have valid points - non the less - when your boss can't get shit done, and she doesn't understand the points you are making - or just as likely - doesn't want to understand them... then I'm still the one getting tasked to 'solve' it.
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@DustinB3403 said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
We aren't the ones hosting..
Then bottom line... it's not your job to fix it.
yeah - You tell her that ... I mean sure, now that I've been reminded of the web portal for Skype, I'll show that to her - and it would have been grand if the host would have said - hey you can log into Skype's webpage and go from there - but then the boss would have had to create an account, etc, etc, etc... shit she doesn't have to do on Webex...
Wrong > https://support.skype.com/en/faq/fa34665/try-skype-without-a-skype-account
Interesting - anyone have a skype account so I can see it in action (after I uninstall Skype from my computer)
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@Dashrender said in Meeting software - how do you handle it?:
You both of course have valid points - non the less - when your boss can't get shit done,
When she chooses to not get shit done. Not "can't", she certainly can push back on the vendors to stop wasting her time and take her seriously as a customer. That's her prerogative. We don't push back on our customers, because they pay by the hour for our wasted time.
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@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
You both of course have valid points - non the less - when your boss can't get shit done,
When she chooses to not get shit done. Not "can't", she certainly can push back on the vendors to stop wasting her time and take her seriously as a customer. That's her prerogative. We don't push back on our customers, because they pay by the hour for our wasted time.
Interesting - I guess she just likes to take the blame for shit not working. Though - this thread has clearly shown that the vendor COULD have provided instructions to get around any issues my boss was having - i.e. use the web portal, logon as guest...
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@Dashrender said in Meeting software - how do you handle it?:
@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
You both of course have valid points - non the less - when your boss can't get shit done,
When she chooses to not get shit done. Not "can't", she certainly can push back on the vendors to stop wasting her time and take her seriously as a customer. That's her prerogative. We don't push back on our customers, because they pay by the hour for our wasted time.
Interesting - I guess she just likes to take the blame for shit not working. Though - this thread has clearly shown that the vendor COULD have provided instructions to get around any issues my boss was having - i.e. use the web portal, logon as guest...
Right, they had options to explain how to use a platform that they chose. Pretty bad for them to throw an app at someone and just assume that the customer will "figure it out".
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@Dashrender said in Meeting software - how do you handle it?:
and she doesn't understand the points you are making - or just as likely - doesn't want to understand them... then I'm still the one getting tasked to 'solve' it.
At some point, making up false problems just to throw them at you requires push back. It just is what it is.
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@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
and she doesn't understand the points you are making - or just as likely - doesn't want to understand them... then I'm still the one getting tasked to 'solve' it.
At some point, making up false problems just to throw them at you requires push back. It just is what it is.
I've been told it's my job to 'figure it out' no matter how fraking stupid it might be - just do it. i.e. pushing back is not an option.
I can of course push back on my own meetings with vendors, but when it comes to helping others around the off - the rule of the land is - just make it work, make it work now.
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@Dashrender said in Meeting software - how do you handle it?:
@scottalanmiller said in Meeting software - how do you handle it?:
@Dashrender said in Meeting software - how do you handle it?:
and she doesn't understand the points you are making - or just as likely - doesn't want to understand them... then I'm still the one getting tasked to 'solve' it.
At some point, making up false problems just to throw them at you requires push back. It just is what it is.
I've been told it's my job to 'figure it out' no matter how fraking stupid it might be - just do it. i.e. pushing back is not an option.
I can of course push back on my own meetings with vendors, but when it comes to helping others around the off - the rule of the land is - just make it work, make it work now.
Um... yeah. But the issue isn't really stupidity, it's wanting something that they can't have. Imagine if you dealt with someone that worked in medicine and they had to just "fix it" and it didn't matter if you would die or not because "possible" wasn't a factor.
Saying that it is your job to do the impossible simply means that they are not giving you a job description. No one's job is to actually do the impossible.
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@Dashrender try adding ?sl=1 to the end of the URL that should force the web client and not the intrinsic Skype client
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@scottalanmiller said in Meeting software - how do you handle it?:
We don't push back on our customers, because they pay by the hour for our wasted time.
People tell me all the time, at the end of a support call, that I am the most patient techie they have ever dealt with....... this is why
