Solved Started as Win 7 Issue.. Now Job Searching?
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
And it almost 100% certain that the hardware is out of warranty. It's been a number of years since you could buy a new machine downgraded to windows 7 .
Sure, I would say that that is almost a given. But what does the hardware's warranty have to do with it? If warranty is required, it's already missing. If it's not required, it's not an issue.
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
I must have missed that in the thread. How do we know that?
PCI environment for PoS.
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
And it doesn't take five minutes to upgrade either. It's not linux.
Of tech time, if the upgrades goes smoothly, it's only a few minutes. We do it regularly, on old hardware and new. The process might take several hours, but not of labour time.
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@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
Doesn't matter, it's still PCI compliant.
https://www.atmmarketplace.com/blogs/windows-7-end-of-support-how-it-affects-your-pci-compliance-risk-and-security/ -
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
Doesn't matter, it's still PCI compliant.
Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.
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This is the software in question: https://www.ncr.com/restaurants/aloha-pos
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@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
Doesn't matter, it's still PCI compliant.
Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.
No, you just said extended support. That's what MS calls it.
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
Doesn't matter, it's still PCI compliant.
Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.
No, you just said extended support. That's what MS calls it.
RIght, but they also refer to the other event as "end of support."
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
Win 7 is still supported and get security patches until Jan next year.
That's extended support. Actual support ended a few years ago.
Doesn't matter, it's still PCI compliant.
Is it? PCI states support, and MS calls it "not supported." PCI depends on the vendor defintion of support AFAIK, and if so, MS marks it as out of support.
No, you just said extended support. That's what MS calls it.
Sounds like, from the quote in the other link, that patches, not support, is what is required only.
https://support.microsoft.com/en-us/help/14085/fixed-lifecycle-policy
But there is the MS terms. Mainstream vs Extended. But patches are all that matters, from at least the one portion of the PCI regs.
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SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"
Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.
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Of important note, modern hardware is not supported by Windows 7. Windows 10 supports old hardware, but Windows 7 doesn't support current. If hardware was to fail, their setup would not have a supported path forward without grabbing old hardware.
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@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"
Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.
I didn't know that either. As mentioned in another thread we never used home editions on the other hand.
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@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
Of important note, modern hardware is not supported by Windows 7. Windows 10 supports old hardware, but Windows 7 doesn't support current. If hardware was to fail, their setup would not have a supported path forward without grabbing old hardware.
Well, there is actually a lot of old hardware that's not supported by windows 10.
Usually because the manufacturer just decided to not provide drivers anymore and suggest you upgrade the hardware to something newer. The old planned obsolescence routine
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@Pete-S said in Started as Win 7 Issue.. Now Job Searching?:
@scottalanmiller said in Started as Win 7 Issue.. Now Job Searching?:
SOmething that I never noticed: "Extended Support is not available for consumer, consumer hardware, or multimedia products"
Windows 7 Home and on anything deemed consumer hardware went out of all support years ago. Only Pro versions on "business class hardware" has extended support at all.
I didn't know that either. As mentioned in another thread we never used home editions on the other hand.
We use them a lot, but we are very big on continuous updates so that things are never old at all on the software end.
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Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...
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@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...
because we haven't upgraded the site to windows 10
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@WrCombs said in Started as Win 7 Issue.. Now Job Searching?:
@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...
because we haven't upgraded the site to windows 10
Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?
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@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
@WrCombs said in Started as Win 7 Issue.. Now Job Searching?:
@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...
because we haven't upgraded the site to windows 10
Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?
new equipment with a fresh windows 10 image.
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@WrCombs said in Started as Win 7 Issue.. Now Job Searching?:
@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
@WrCombs said in Started as Win 7 Issue.. Now Job Searching?:
@bnrstnr said in Started as Win 7 Issue.. Now Job Searching?:
Hypothetically, what happens if he convinced the customer to upgrade to Windows 10 all around and the issue persists? I don't see any references to where Windows 10 fixed the specific problem that he's having...
because we haven't upgraded the site to windows 10
Exactly, what if you upgraded the site to Windows 10 and the problem persists? What would the plan of action be then?
new equipment with a fresh windows 10 image.
The question was more posed to the other posters pushing the "Windows 10 upgrade is the only ethical and correct solution"
I know what your company would do lol that was clearly stated a hundred times :face_with_stuck-out_tongue_winking_eye:
