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    Windows 7 Cannot Update

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    windows windows 7 windows updates
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    • scottalanmillerS
      scottalanmiller @jt1001001
      last edited by

      @jt1001001 said in Windows 7 Cannot Update:

      https://github.com/aakkam22/windowsUpdateLoopFix

      Trying this now.

      1 Reply Last reply Reply Quote 0
      • J
        JasGot @scottalanmiller
        last edited by JasGot

        @scottalanmiller said in Windows 7 Cannot Update:

        Ran updates for two hours.... same result.

        You ran the client installer after the generator? This is usually a 4 or 5 hour process..... With several reboots.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JasGot
          last edited by

          @JasGot said in Windows 7 Cannot Update:

          @scottalanmiller said in Windows 7 Cannot Update:

          Ran updates for two hours.... same result.

          You ran the client installer after the generator? This is usually a 4 or 5 hour process..... With several reboots.

          Yup, took over two hours. But didn't change anything.

          J 1 Reply Last reply Reply Quote 0
          • J
            JasGot @scottalanmiller
            last edited by

            @scottalanmiller said in Windows 7 Cannot Update:

            Yup, took over two hours. But didn't change anything.

            Okay. We use a Windows Update Reset Script when offline updater doesn't work.

            1 Reply Last reply Reply Quote 1
            • nadnerBN
              nadnerB
              last edited by

              Have you run the Windows 7 update diagnostic?
              I have a 4 step process to fix this

              1. reinstall the update agent https://support.microsoft.com/en-au/help/949104/how-to-update-the-windows-update-agent-to-the-latest-version
              2. run the update diagnostic https://support.microsoft.com/en-au/help/2714434/description-of-the-windows-update-troubleshooter
              3. if there's still errors apply KB3172605
              4. run wuauclt.exe /r /a

              You may also need

              • KB3139852
              • KB3102810
              1 Reply Last reply Reply Quote 0
              • s.hacklemanS
                s.hackleman
                last edited by

                I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • notverypunnyN
                  notverypunny
                  last edited by

                  WSUS or MS as the update source? I've seen it happen here where the WSUS box gets stuck. Otherwise there's all kinds of fun to be had dicking around with the software distribution folder and friends.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @notverypunny
                    last edited by

                    @notverypunny said in Windows 7 Cannot Update:

                    WSUS or MS as the update source?

                    MS. No WSUS in the environment.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @s.hackleman
                      last edited by

                      @s-hackleman said in Windows 7 Cannot Update:

                      I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

                      These have at least several days and half a dozen reboots or more without change 😞

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Windows 7 Cannot Update:

                        @s-hackleman said in Windows 7 Cannot Update:

                        I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

                        These have at least several days and half a dozen reboots or more without change 😞

                        Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in Windows 7 Cannot Update:

                          @scottalanmiller said in Windows 7 Cannot Update:

                          @s-hackleman said in Windows 7 Cannot Update:

                          I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

                          These have at least several days and half a dozen reboots or more without change 😞

                          Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

                          Pretty sure both tools that we use said that they were doing that.

                          1 Reply Last reply Reply Quote 0
                          • J
                            JasGot
                            last edited by

                            Well, just for kicks, here's the script we run. It's another possible fix to your problem.
                            Reset-WindowsUpdate.ps1

                            <#
                            .SYNOPSIS
                            Reset-WindowsUpdate.ps1 - Resets the Windows Update components
                            
                            .DESCRIPTION 
                            This script will reset all of the Windows Updates components to DEFAULT SETTINGS.
                            
                            .OUTPUTS
                            Results are printed to the console. Future releases will support outputting to a log file. 
                            
                            .NOTES
                            Written by: Ryan Nemeth
                            
                            Find me on:
                            
                            * My Blog:	http://www.geekyryan.com
                            * Twitter:	https://twitter.com/geeky_ryan
                            * LinkedIn:	https://www.linkedin.com/in/ryan-nemeth-b0b1504b/
                            * Github:	https://github.com/rnemeth90
                            * TechNet:  https://social.technet.microsoft.com/profile/ryan%20nemeth/
                            
                            Change Log
                            V1.00, 05/21/2015 - Initial version
                            V1.10, 09/22/2016 - Fixed bug with call to sc.exe
                            V1.20, 11/13/2017 - Fixed environment variables
                            #>
                            
                            
                            $arch = Get-WMIObject -Class Win32_Processor -ComputerName LocalHost | Select-Object AddressWidth
                            
                            Write-Host "1. Stopping Windows Update Services..."
                            Stop-Service -Name BITS
                            Stop-Service -Name wuauserv
                            Stop-Service -Name appidsvc
                            Stop-Service -Name cryptsvc
                            
                            Write-Host "2. Remove QMGR Data file..."
                            Remove-Item "$env:allusersprofile\Application Data\Microsoft\Network\Downloader\qmgr*.dat" -ErrorAction SilentlyContinue
                            
                            Write-Host "3. Renaming the Software Distribution and CatRoot Folder..."
                            Rename-Item $env:systemroot\SoftwareDistribution SoftwareDistribution.bak -ErrorAction SilentlyContinue
                            Rename-Item $env:systemroot\System32\Catroot2 catroot2.bak -ErrorAction SilentlyContinue
                            
                            Write-Host "4. Removing old Windows Update log..."
                            Remove-Item $env:systemroot\WindowsUpdate.log -ErrorAction SilentlyContinue
                            
                            Write-Host "5. Resetting the Windows Update Services to defualt settings..."
                            "sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
                            "sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
                            
                            Set-Location $env:systemroot\system32
                            
                            Write-Host "6. Registering some DLLs..."
                            regsvr32.exe /s atl.dll
                            regsvr32.exe /s urlmon.dll
                            regsvr32.exe /s mshtml.dll
                            regsvr32.exe /s shdocvw.dll
                            regsvr32.exe /s browseui.dll
                            regsvr32.exe /s jscript.dll
                            regsvr32.exe /s vbscript.dll
                            regsvr32.exe /s scrrun.dll
                            regsvr32.exe /s msxml.dll
                            regsvr32.exe /s msxml3.dll
                            regsvr32.exe /s msxml6.dll
                            regsvr32.exe /s actxprxy.dll
                            regsvr32.exe /s softpub.dll
                            regsvr32.exe /s wintrust.dll
                            regsvr32.exe /s dssenh.dll
                            regsvr32.exe /s rsaenh.dll
                            regsvr32.exe /s gpkcsp.dll
                            regsvr32.exe /s sccbase.dll
                            regsvr32.exe /s slbcsp.dll
                            regsvr32.exe /s cryptdlg.dll
                            regsvr32.exe /s oleaut32.dll
                            regsvr32.exe /s ole32.dll
                            regsvr32.exe /s shell32.dll
                            regsvr32.exe /s initpki.dll
                            regsvr32.exe /s wuapi.dll
                            regsvr32.exe /s wuaueng.dll
                            regsvr32.exe /s wuaueng1.dll
                            regsvr32.exe /s wucltui.dll
                            regsvr32.exe /s wups.dll
                            regsvr32.exe /s wups2.dll
                            regsvr32.exe /s wuweb.dll
                            regsvr32.exe /s qmgr.dll
                            regsvr32.exe /s qmgrprxy.dll
                            regsvr32.exe /s wucltux.dll
                            regsvr32.exe /s muweb.dll
                            regsvr32.exe /s wuwebv.dll
                            
                            Write-Host "7) Removing WSUS client settings..."
                            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
                            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
                            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
                            
                            Write-Host "8) Resetting the WinSock..."
                            netsh winsock reset
                            netsh winhttp reset proxy
                            
                            Write-Host "9) Delete all BITS jobs..."
                            Get-BitsTransfer | Remove-BitsTransfer
                            
                            Write-Host "10) Attempting to install the Windows Update Agent..."
                            if($arch -eq 64){
                                wusa Windows8-RT-KB2937636-x64 /quiet
                            }
                            else{
                                wusa Windows8-RT-KB2937636-x86 /quiet
                            }
                            
                            Write-Host "11) Starting Windows Update Services..."
                            Start-Service -Name BITS
                            Start-Service -Name wuauserv
                            Start-Service -Name appidsvc
                            Start-Service -Name cryptsvc
                            
                            Write-Host "12) Forcing discovery..."
                            wuauclt /resetauthorization /detectnow
                            
                            Write-Host "Process complete. Please reboot your computer."
                            
                            1 Reply Last reply Reply Quote 0
                            • ObsolesceO
                              Obsolesce @scottalanmiller
                              last edited by

                              @scottalanmiller said in Windows 7 Cannot Update:

                              That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                              Screenshot from 2019-08-06 16-54-16.png

                              Can you still update Ubuntu 8.04?

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @Obsolesce
                                last edited by

                                @Obsolesce said in Windows 7 Cannot Update:

                                @scottalanmiller said in Windows 7 Cannot Update:

                                That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                                Screenshot from 2019-08-06 16-54-16.png

                                Can you still update Ubuntu 8.04?

                                Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                                DashrenderD ObsolesceO 2 Replies Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @JaredBusch said in Windows 7 Cannot Update:

                                  @Obsolesce said in Windows 7 Cannot Update:

                                  @scottalanmiller said in Windows 7 Cannot Update:

                                  That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                                  Screenshot from 2019-08-06 16-54-16.png

                                  Can you still update Ubuntu 8.04?

                                  Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                                  I wasn't sure if he was trying to be funny with 8.04 vs 18.04? 😛

                                  1 Reply Last reply Reply Quote 0
                                  • ObsolesceO
                                    Obsolesce @JaredBusch
                                    last edited by

                                    @JaredBusch said in Windows 7 Cannot Update:

                                    @Obsolesce said in Windows 7 Cannot Update:

                                    @scottalanmiller said in Windows 7 Cannot Update:

                                    That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                                    Screenshot from 2019-08-06 16-54-16.png

                                    Can you still update Ubuntu 8.04?

                                    Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                                    Right, and it works for me.

                                    1 Reply Last reply Reply Quote 0
                                    • Emad RE
                                      Emad R @scottalanmiller
                                      last edited by

                                      @scottalanmiller

                                      delete temp and try again

                                      1 Reply Last reply Reply Quote 0
                                      • FredtxF
                                        Fredtx
                                        last edited by

                                        Stop Windows Update service. Delete everything in the Software Distribution directory. Start back WU service. Try again.

                                        brandon220B 1 Reply Last reply Reply Quote 1
                                        • brandon220B
                                          brandon220 @Fredtx
                                          last edited by

                                          @Fredtx This has usually worked for me in the past.

                                          1 Reply Last reply Reply Quote 2
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