Solved folder sharing issue
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@WrCombs said in folder sharing issue:
@dbeato said in folder sharing issue:
@WrCombs said in folder sharing issue:
this is frustrating. /sigh
Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
None of the terminals, can not/will not see the windows 7 machine on the back office.
The folder is being shared, there is nothing there to block it from connecting.
. Ideas? please.i've shared the whole c : drive and still nothing.
Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?
I've shut the firewall off and still cant connect.
yes it's classified as public according to the NIC
i've tried sharing the folder with everyone, still nothing.
Nothing has been installed recently.
No other symptoms that I can see right now - can you elaborate on something to check?
Can you change the network to private on the adapter and try again?
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@dbeato said in folder sharing issue:
@WrCombs said in folder sharing issue:
@dbeato said in folder sharing issue:
@WrCombs said in folder sharing issue:
this is frustrating. /sigh
Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
None of the terminals, can not/will not see the windows 7 machine on the back office.
The folder is being shared, there is nothing there to block it from connecting.
. Ideas? please.i've shared the whole c : drive and still nothing.
Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?
I've shut the firewall off and still cant connect.
yes it's classified as public according to the NIC
i've tried sharing the folder with everyone, still nothing.
Nothing has been installed recently.
No other symptoms that I can see right now - can you elaborate on something to check?
Can you change the network to private on the adapter and try again?
https://i.imgur.com/ZLCtUjt.png
It's grayed out. -
@WrCombs said in folder sharing issue:
@dbeato said in folder sharing issue:
@WrCombs said in folder sharing issue:
@dbeato said in folder sharing issue:
@WrCombs said in folder sharing issue:
this is frustrating. /sigh
Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
None of the terminals, can not/will not see the windows 7 machine on the back office.
The folder is being shared, there is nothing there to block it from connecting.
. Ideas? please.i've shared the whole c : drive and still nothing.
Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?
I've shut the firewall off and still cant connect.
yes it's classified as public according to the NIC
i've tried sharing the folder with everyone, still nothing.
Nothing has been installed recently.
No other symptoms that I can see right now - can you elaborate on something to check?
Can you change the network to private on the adapter and try again?
https://i.imgur.com/ZLCtUjt.png
It's grayed out.That's because this PC believes it's connected to a literal, public network. Thus access to the C share is disabled. You need to reset the network so it's at "Private".
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@WrCombs said in folder sharing issue:
@DustinB3403 said in folder sharing issue:
this would be great : except im remote only..
Well you'll have to make a site visit to fix it, or provide instructions to a remote set of hands.
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I was going to ask why the picture you provided was blurry, being remote explains it.
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Odd that you can remote in to a public network. Someone has permissions set to allow on public. Have you checked to see if it's setup to an autoassign address? If so, do the diagnose to get an address or static address the thing.
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@scotth said in folder sharing issue:
Odd that you can remote in to a public network. Someone has permissions set to allow on public. Have you checked to see if it's setup to an autoassign address? If so, do the diagnose to get an address or static address the thing.
If he changes the addressing and it doesn't work he'd be stuck with no access to the system.
He'd be better off just scheduling a site visit.
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In most cases when I've dealt with POSs, the addresses to all devices are known. If nothing else, check to see if it's autoassigned. That's a good starting point for one way communications when one adapter is public.
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@scotth said in folder sharing issue:
In most cases when I've dealt with POSs, the addresses to all devices are known. If nothing else, check to see if it's autoassigned. That's a good starting point for one way communications when one adapter is public.
everything has static IP's
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@WrCombs And gateways?
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Wow. Event viewer, address conflict, check the metrics if two NICs, restart. That's most of the list. It looks like you've checked the boxes.
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@scotth said in folder sharing issue:
Wow. Event viewer, address conflict, check the metrics if two NICs, restart. That's most of the list. It looks like you've checked the boxes.
pretty much.
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Well, as @DustinB3403 said, windshield time.
You could have the site power cycle the switches and zone router / firewall if the credit/debit processor makes you use one.EDIT: If you have any dumb switches in the mix, I'd power cycle them 1st and last.
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https://i.imgur.com/29Ca6Rt.png
This is my error when trying to access the back office.
The folder has been shared, unshared and reshared.
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@WrCombs said in folder sharing issue:
https://i.imgur.com/29Ca6Rt.png
This is my error when trying to access the back office.
The folder has been shared, unshared and reshared.
Does the user account you're using have access to this share?
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@DustinB3403 said in folder sharing issue:
@WrCombs said in folder sharing issue:
https://i.imgur.com/29Ca6Rt.png
This is my error when trying to access the back office.
The folder has been shared, unshared and reshared.
Does the user account you're using have access to this share?
Yes,
Full control actually