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    Solved folder sharing issue

    IT Discussion
    windows 7 foldersharing smb share
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    • WrCombsW
      WrCombs @WrCombs
      last edited by

      @WrCombs said in folder sharing issue:

      @dbeato said in folder sharing issue:

      @WrCombs said in folder sharing issue:

      this is frustrating. /sigh

      Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
      None of the terminals, can not/will not see the windows 7 machine on the back office.
      The folder is being shared, there is nothing there to block it from connecting.
      . Ideas? please.

      i've shared the whole c : drive and still nothing.

      Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?

      I've shut the firewall off and still cant connect.

      yes it's classified as public according to the NIC

      i've tried sharing the folder with everyone, still nothing.

      Nothing has been installed recently.

      No other symptoms that I can see right now - can you elaborate on something to check?

      i can ping the pc im trying to share from the other terminals by name and IP .

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @WrCombs
        last edited by

        @WrCombs said in folder sharing issue:

        @dbeato said in folder sharing issue:

        @WrCombs said in folder sharing issue:

        this is frustrating. /sigh

        Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
        None of the terminals, can not/will not see the windows 7 machine on the back office.
        The folder is being shared, there is nothing there to block it from connecting.
        . Ideas? please.

        i've shared the whole c : drive and still nothing.

        Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?

        I've shut the firewall off and still cant connect.

        yes it's classified as public according to the NIC

        i've tried sharing the folder with everyone, still nothing.

        Nothing has been installed recently.

        No other symptoms that I can see right now - can you elaborate on something to check?

        Can you change the network to private on the adapter and try again?

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs @dbeato
          last edited by

          @dbeato said in folder sharing issue:

          @WrCombs said in folder sharing issue:

          @dbeato said in folder sharing issue:

          @WrCombs said in folder sharing issue:

          this is frustrating. /sigh

          Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
          None of the terminals, can not/will not see the windows 7 machine on the back office.
          The folder is being shared, there is nothing there to block it from connecting.
          . Ideas? please.

          i've shared the whole c : drive and still nothing.

          Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?

          I've shut the firewall off and still cant connect.

          yes it's classified as public according to the NIC

          i've tried sharing the folder with everyone, still nothing.

          Nothing has been installed recently.

          No other symptoms that I can see right now - can you elaborate on something to check?

          Can you change the network to private on the adapter and try again?

          https://i.imgur.com/ZLCtUjt.png
          It's grayed out.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @WrCombs
            last edited by

            @WrCombs said in folder sharing issue:

            @dbeato said in folder sharing issue:

            @WrCombs said in folder sharing issue:

            @dbeato said in folder sharing issue:

            @WrCombs said in folder sharing issue:

            this is frustrating. /sigh

            Okay - got a windows 7 machine that can see all of the front of house terminals. (4 windows 7 terms)
            None of the terminals, can not/will not see the windows 7 machine on the back office.
            The folder is being shared, there is nothing there to block it from connecting.
            . Ideas? please.

            i've shared the whole c : drive and still nothing.

            Nothing on the firewall? Is the network classified as Public on the Windows 7 Machine? What other symptoms?

            I've shut the firewall off and still cant connect.

            yes it's classified as public according to the NIC

            i've tried sharing the folder with everyone, still nothing.

            Nothing has been installed recently.

            No other symptoms that I can see right now - can you elaborate on something to check?

            Can you change the network to private on the adapter and try again?

            https://i.imgur.com/ZLCtUjt.png
            It's grayed out.

            That's because this PC believes it's connected to a literal, public network. Thus access to the C share is disabled. You need to reset the network so it's at "Private".

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              https://www.ghacks.net/2011/08/03/fix-windows-7-network-connection-stuck-in-public-mode/

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                https://support.microsoft.com/en-us/help/2578723/windows-7-network-connections-are-stuck-in-public-mode

                WrCombsW 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @DustinB3403
                  last edited by

                  @DustinB3403 said in folder sharing issue:

                  https://support.microsoft.com/en-us/help/2578723/windows-7-network-connections-are-stuck-in-public-mode

                  this would be great : except im remote only..

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @WrCombs
                    last edited by

                    @WrCombs said in folder sharing issue:

                    @DustinB3403 said in folder sharing issue:

                    https://support.microsoft.com/en-us/help/2578723/windows-7-network-connections-are-stuck-in-public-mode

                    this would be great : except im remote only..

                    Well you'll have to make a site visit to fix it, or provide instructions to a remote set of hands.

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      I was going to ask why the picture you provided was blurry, being remote explains it.

                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                      • S
                        scotth
                        last edited by

                        Odd that you can remote in to a public network. Someone has permissions set to allow on public. Have you checked to see if it's setup to an autoassign address? If so, do the diagnose to get an address or static address the thing.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @scotth
                          last edited by

                          @scotth said in folder sharing issue:

                          Odd that you can remote in to a public network. Someone has permissions set to allow on public. Have you checked to see if it's setup to an autoassign address? If so, do the diagnose to get an address or static address the thing.

                          If he changes the addressing and it doesn't work he'd be stuck with no access to the system.

                          He'd be better off just scheduling a site visit.

                          1 Reply Last reply Reply Quote 0
                          • S
                            scotth
                            last edited by

                            In most cases when I've dealt with POSs, the addresses to all devices are known. If nothing else, check to see if it's autoassigned. That's a good starting point for one way communications when one adapter is public.

                            WrCombsW 1 Reply Last reply Reply Quote 0
                            • WrCombsW
                              WrCombs @scotth
                              last edited by

                              @scotth said in folder sharing issue:

                              In most cases when I've dealt with POSs, the addresses to all devices are known. If nothing else, check to see if it's autoassigned. That's a good starting point for one way communications when one adapter is public.

                              everything has static IP's

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                scotth @WrCombs
                                last edited by

                                @WrCombs And gateways?

                                WrCombsW 1 Reply Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs @scotth
                                  last edited by

                                  @scotth said in folder sharing issue:

                                  @WrCombs And gateways?

                                  Set correctly

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    scotth
                                    last edited by

                                    Wow. Event viewer, address conflict, check the metrics if two NICs, restart. That's most of the list. It looks like you've checked the boxes.

                                    WrCombsW 1 Reply Last reply Reply Quote 0
                                    • WrCombsW
                                      WrCombs @scotth
                                      last edited by

                                      @scotth said in folder sharing issue:

                                      Wow. Event viewer, address conflict, check the metrics if two NICs, restart. That's most of the list. It looks like you've checked the boxes.

                                      pretty much.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        scotth
                                        last edited by scotth

                                        Well, as @DustinB3403 said, windshield time.
                                        You could have the site power cycle the switches and zone router / firewall if the credit/debit processor makes you use one.

                                        EDIT: If you have any dumb switches in the mix, I'd power cycle them 1st and last.

                                        1 Reply Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs
                                          last edited by

                                          https://i.imgur.com/29Ca6Rt.png

                                          This is my error when trying to access the back office.

                                          The folder has been shared, unshared and reshared.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @WrCombs
                                            last edited by

                                            @WrCombs said in folder sharing issue:

                                            https://i.imgur.com/29Ca6Rt.png

                                            This is my error when trying to access the back office.

                                            The folder has been shared, unshared and reshared.

                                            Does the user account you're using have access to this share?

                                            WrCombsW 1 Reply Last reply Reply Quote 0
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