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    What Are You Doing Right Now

    Water Closet
    time waster
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    • black3dynamiteB
      black3dynamite @scottalanmiller
      last edited by

      @scottalanmiller said in What Are You Doing Right Now:

      Customer dropped us and decided (because they are into "buying" their way out of problems rather than knowing what they are doing) to rip out their UBNT gear and go with something without telling us. I'm guessing SonicWall based on other factors. And now, surprise surpise, their phone calls don't work. But instead of admitting what they did and asking logical questions, they instead ask "what ports need to be open" as if you can "open ports" for scores of phones. Clearly they don't understand how to manage the IT process, nor how basic networking works, nor how to put in a ticket. Something tells me this is going to be a long road ahead for their new "IT Manager" who specializes in "replacing outsourced services."

      Wow!

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Obsolesce
        last edited by

        @Obsolesce said in What Are You Doing Right Now:

        @scottalanmiller said in What Are You Doing Right Now:

        Customer dropped us and decided (because they are into "buying" their way out of problems rather than knowing what they are doing) to rip out their UBNT gear and go with something without telling us. I'm guessing SonicWall based on other factors. And now, surprise surpise, their phone calls don't work. But instead of admitting what they did and asking logical questions, they instead ask "what ports need to be open" as if you can "open ports" for scores of phones. Clearly they don't understand how to manage the IT process, nor how basic networking works, nor how to put in a ticket. Something tells me this is going to be a long road ahead for their new "IT Manager" who specializes in "replacing outsourced services."

        Lol what a mess. Probably better for you that way IMO.

        Well it was good for us before, then the CEO retired and all of the people associated with him were replaced by the new CEO. That included us. So things were great. We liked the customer, the customer liked us. But the new CEO didn't want loyalties to the old guard and brought in some local guy with a pretty lean resume and what was on it didn't look very capable and... here we are.

        gjacobseG 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Since we now have an abundance of VoIP phones in the house, I am beginning to get the ones that we have prepped for use. First up, one for the girls' room.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            For the first time in many, many years (like easily more than 20), I have my guitar, bass, trombone, and clarinet again.

            1 Reply Last reply Reply Quote 2
            • scottalanmillerS
              scottalanmiller
              last edited by

              NodeBB 1.11.0 is out. We might update tonight.

              JaredBuschJ 1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by

                @scottalanmiller said in What Are You Doing Right Now:

                NodeBB 1.11.0 is out. We might update tonight.

                It came out a couple days ago. But I didn't have tim to update my system yet.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @scottalanmiller
                  last edited by

                  @scottalanmiller said in What Are You Doing Right Now:

                  Customer dropped us and decided (because they are into "buying" their way out of problems rather than knowing what they are doing) to rip out their UBNT gear and go with something without telling us. I'm guessing SonicWall based on other factors. And now, surprise surpise, their phone calls don't work. But instead of admitting what they did and asking logical questions, they instead ask "what ports need to be open" as if you can "open ports" for scores of phones. Clearly they don't understand how to manage the IT process, nor how basic networking works, nor how to put in a ticket. Something tells me this is going to be a long road ahead for their new "IT Manager" who specializes in "replacing outsourced services."

                  🙂 Sonicwall and their Consistent NAT setting...

                  scottalanmillerS travisdh1T 2 Replies Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @dbeato
                    last edited by

                    @dbeato yeah, that's my guess that it is a SonicWall.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Their IT guy just emailed in to the ticket to try to act like he knew that replacing the router would cause issues (but didn't ask for details before replacing it nor look at the settings on the old one?) but instead of asking what needs to be done or stating that new gear was there, he just asked what ports to forward. Never mentioned a problem or anything.

                      The problem is that calls are intermittent, so why that would lead him to ask about port forwarding is anyone's guess.

                      jmooreJ 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @scottalanmiller
                        last edited by

                        @scottalanmiller said in What Are You Doing Right Now:

                        @Obsolesce said in What Are You Doing Right Now:

                        @scottalanmiller said in What Are You Doing Right Now:

                        Customer dropped us and decided (because they are into "buying" their way out of problems rather than knowing what they are doing) to rip out their UBNT gear and go with something without telling us. I'm guessing SonicWall based on other factors. And now, surprise surpise, their phone calls don't work. But instead of admitting what they did and asking logical questions, they instead ask "what ports need to be open" as if you can "open ports" for scores of phones. Clearly they don't understand how to manage the IT process, nor how basic networking works, nor how to put in a ticket. Something tells me this is going to be a long road ahead for their new "IT Manager" who specializes in "replacing outsourced services."

                        Lol what a mess. Probably better for you that way IMO.

                        Well it was good for us before, then the CEO retired and all of the people associated with him were replaced by the new CEO. That included us. So things were great. We liked the customer, the customer liked us. But the new CEO didn't want loyalties to the old guard and brought in some local guy with a pretty lean resume and what was on it didn't look very capable and... here we are.

                        Shame - I like them too..

                        1 Reply Last reply Reply Quote 0
                        • jmooreJ
                          jmoore @scottalanmiller
                          last edited by

                          @scottalanmiller Well obviously if he was capable, he wouldn't have broken things.

                          scottalanmillerS 1 Reply Last reply Reply Quote 2
                          • jmooreJ
                            jmoore
                            last edited by

                            Installing Fedora/cinnamon on an old laptop for m,y 7 year old to watch youtube on

                            black3dynamiteB 1 Reply Last reply Reply Quote 2
                            • scottalanmillerS
                              scottalanmiller @jmoore
                              last edited by

                              @jmoore said in What Are You Doing Right Now:

                              @scottalanmiller Well obviously if he was capable, he wouldn't have broken things.

                              What's funny is we are pretty sure he's not cheap, either.

                              jmooreJ 1 Reply Last reply Reply Quote 0
                              • jmooreJ
                                jmoore @scottalanmiller
                                last edited by

                                @scottalanmiller Good marketer of himself then

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @jmoore
                                  last edited by

                                  @jmoore said in What Are You Doing Right Now:

                                  @scottalanmiller Good marketer of himself then

                                  Yeah. Good at making confusing claims and taking advantage of confused people.

                                  jmooreJ 1 Reply Last reply Reply Quote 0
                                  • jmooreJ
                                    jmoore @scottalanmiller
                                    last edited by

                                    @scottalanmiller Just sad.

                                    1 Reply Last reply Reply Quote 0
                                    • RojoLocoR
                                      RojoLoco
                                      last edited by

                                      Drinking at Captain Katanna's in Melbourne FL. @IRJ if you're on Merritt island, stop by and have a drink with us!

                                      dafyreD IRJI 2 Replies Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        It's the super slow Saturday evening time. Testing the 1.11.0 update to see if we are ready for it.

                                        mlnewsM 1 Reply Last reply Reply Quote 1
                                        • mlnewsM
                                          mlnews @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in What Are You Doing Right Now:

                                          It's the super slow Saturday evening time. Testing the 1.11.0 update to see if we are ready for it.

                                          It's slow. Good time for it.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Okay, it is update time. Taking the site down for the update. All other sites have tested out just fine. Backups of the DB and the package have been taken. Here we go.

                                            1 Reply Last reply Reply Quote 0
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