Harassment Emails ?
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@wrx7m said in Harassment Emails ?:
Obviously, you get law enforcement involved if it is a targeted harassment case. I still think changing the user's address and keeping the other active (on a shared mailbox that the user wouldn't need access to) would be worth the 2 minutes to see if the messages continue to go to the old one.
2 minutes? When a user gets a new email accoutn? Are you insane?
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@jaredbusch It isn't a whole new account. It is just the reply-to e-mail alias.
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@wrx7m said in Harassment Emails ?:
@jaredbusch It isn't a whole new account. It is just the reply-to e-mail alias.
And that solves what problem? Absolutely zero.
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@jaredbusch - Wrong. The harasser doesn't have the new target email and isn't alerted that the address is no longer active.
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@wrx7m said in Harassment Emails ?:
@jaredbusch - Wrong. The harasser doesn't have the new target email and isn't alerted that the address is no longer active.
In exactly which reality does changing a reply-to do anything?
That is not what you stated to do in the previous post that I was replying to.
You said give them a new email address completely and reassign the old one to a shared mailbox.
That is absolutely, and completely, disruptive.
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@jaredbusch - That is still what I am saying.
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@wrx7m said in Harassment Emails ?:
@jaredbusch - That is still what I am saying.
To be disruptive to the employee rather than not being disruptive?
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@dustinb3403 said in Harassment Emails ?:
@wrx7m said in Harassment Emails ?:
@jaredbusch - That is still what I am saying.
To be disruptive to the employee rather than not being disruptive?
And everyone else in the company that emails the user. Oh, and everyone else outside the company that emails the user.
Basically everyone except the harasser.
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@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
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@wrx7m said in Harassment Emails ?:
@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
No they have an alias
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@wrx7m said in Harassment Emails ?:
@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
Oh FFS.
No. First these users still have their existing email account. Nothing changes. IT adds a new alias for the new name. Potentially even sets it as the reply to. There is no disruption. The old email is not gone.
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@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
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@wrx7m said in Harassment Emails ?:
@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
Why the would anyone do that? login names have nothing to do with email.
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@jimmy9008 said in Harassment Emails ?:
@jaredbusch said in Harassment Emails ?:
@jimmy9008 said in Harassment Emails ?:
Can you not just block the address?
You realize, that is not how anything works when it comes to spam right?
Seems to work for us. If we add the email to the block list, no more email from that address. If we add the domain to the block list, no more email from that domain. With the spam filter on high this seems to work fine for us...
But you'd have to block Gmail in this case.
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@wrx7m said in Harassment Emails ?:
@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
No you can simply create an alias with their new name, keeping g their original account intact.
Yes you can change their login credentials if they wanted, but that doesn't effect their email alias
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@wrx7m said in Harassment Emails ?:
@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
We've not had that happen.
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@jaredbusch Really? Most sites use an email address to login...
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@wrx7m said in Harassment Emails ?:
@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
Never had this be disruptive outside of one company that had SO many other problems that this was just expected. But most places handle this gracefully, or not at all. Some don't allow them to change, some use aliases, some never use their full names in emails at all (NTG) so it doesn't come up.
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@scottalanmiller said in Harassment Emails ?:
@jimmy9008 said in Harassment Emails ?:
@jaredbusch said in Harassment Emails ?:
@jimmy9008 said in Harassment Emails ?:
Can you not just block the address?
You realize, that is not how anything works when it comes to spam right?
Seems to work for us. If we add the email to the block list, no more email from that address. If we add the domain to the block list, no more email from that domain. With the spam filter on high this seems to work fine for us...
But you'd have to block Gmail in this case.
Our your block list grows so long that the computer/device doing the blocking stops working.
