Harassment Emails ?
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@wrx7m said in Harassment Emails ?:
@dustinb3403 - I thought the goal was to prevent the user from receiving the messages.
Reposting this as it's still true.
https://i.imgur.com/CDqD1KV.jpgThe goal is not to stop the employee from receiving emails, the goal is to stop the spammer. How would you stop a spammer who creates a new email account every 5 emails or whatever schedule?
You'd use the tools available, Junk/Spam filters at the user level next would be google/police if that is where the spam is originating.
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Sure the admin could go and blacklist the sender or domain, but that's an unrealistic approach to this. If the spammer was spamming the entire organization from private domain than certainly investigate the option.
But blocking [email protected] would be insane.
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@dustinb3403 said in Harassment Emails ?:
Sure the admin could go and blacklist the sender or domain, but that's an unrealistic approach to this. If the spammer was spamming the entire organization from private domain than certainly investigate the option.
But blocking [email protected] would be insane.
Nobody said block @gmail.com.
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@jimmy9008 said in Harassment Emails ?:
@dustinb3403 said in Harassment Emails ?:
Sure the admin could go and blacklist the sender or domain, but that's an unrealistic approach to this. If the spammer was spamming the entire organization from private domain than certainly investigate the option.
But blocking [email protected] would be insane.
Nobody said block @gmail.com.
OK. . . to the same effect having the admin block an individual address at any domain is pointless if the individual who is sending the spam emails knows their target's email address as they would simply create a new email to continue spamming with.
This is a matter for practical solutions or law enforcement. Plain and simple.
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Obviously, you get law enforcement involved if it is a targeted harassment case. I still think changing the user's address and keeping the other active (on a shared mailbox that the user wouldn't need access to) would be worth the 2 minutes to see if the messages continue to go to the old one.
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@wrx7m said in Harassment Emails ?:
Obviously, you get law enforcement involved if it is a targeted harassment case. I still think changing the user's address and keeping the other active (on a shared mailbox that the user wouldn't need access to) would be worth the 2 minutes to see if the messages continue to go to the old one.
2 minutes? When a user gets a new email accoutn? Are you insane?
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@jaredbusch It isn't a whole new account. It is just the reply-to e-mail alias.
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@wrx7m said in Harassment Emails ?:
@jaredbusch It isn't a whole new account. It is just the reply-to e-mail alias.
And that solves what problem? Absolutely zero.
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@jaredbusch - Wrong. The harasser doesn't have the new target email and isn't alerted that the address is no longer active.
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@wrx7m said in Harassment Emails ?:
@jaredbusch - Wrong. The harasser doesn't have the new target email and isn't alerted that the address is no longer active.
In exactly which reality does changing a reply-to do anything?
That is not what you stated to do in the previous post that I was replying to.
You said give them a new email address completely and reassign the old one to a shared mailbox.
That is absolutely, and completely, disruptive.
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@jaredbusch - That is still what I am saying.
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@wrx7m said in Harassment Emails ?:
@jaredbusch - That is still what I am saying.
To be disruptive to the employee rather than not being disruptive?
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@dustinb3403 said in Harassment Emails ?:
@wrx7m said in Harassment Emails ?:
@jaredbusch - That is still what I am saying.
To be disruptive to the employee rather than not being disruptive?
And everyone else in the company that emails the user. Oh, and everyone else outside the company that emails the user.
Basically everyone except the harasser.
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@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
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@wrx7m said in Harassment Emails ?:
@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
No they have an alias
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@wrx7m said in Harassment Emails ?:
@jaredbusch - What happens when someone gets married/divorced and changes their name? They have a new name, they have a new email address. So disruptive...
Oh FFS.
No. First these users still have their existing email account. Nothing changes. IT adds a new alias for the new name. Potentially even sets it as the reply to. There is no disruption. The old email is not gone.
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@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
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@wrx7m said in Harassment Emails ?:
@jaredbusch Yes, that is true. But they start using their new one going forward. Wouldn't that mean changing it for connected services/logins?
Why the would anyone do that? login names have nothing to do with email.
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@jimmy9008 said in Harassment Emails ?:
@jaredbusch said in Harassment Emails ?:
@jimmy9008 said in Harassment Emails ?:
Can you not just block the address?
You realize, that is not how anything works when it comes to spam right?
Seems to work for us. If we add the email to the block list, no more email from that address. If we add the domain to the block list, no more email from that domain. With the spam filter on high this seems to work fine for us...
But you'd have to block Gmail in this case.
