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    Unsolved Bad Addresses

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    • dbeatoD
      dbeato @NerdyDad
      last edited by

      @nerdydad said in Bad Addresses:

      @dbeato said in Bad Addresses:

      @nerdydad said in Bad Addresses:

      @dbeato said in Bad Addresses:

      @nerdydad said in Bad Addresses:

      @dbeato said in Bad Addresses:

      @nerdydad said in Bad Addresses:

      Correct. These accounts are deleted.

      So you don't want to have NDR access?

      Huh? Please educate me. I don't understand.

      I edited, bad writing on Iphone but my question was, so you don't want any NDR messages sent back?

      I really don't care, they get moved to my junk email folder and will be deleted within 30 days. My boss gets them too and was wondering if there was a way to manage them, such as deletion at the server.

      I am missing something here, usually if you have old email addresses deleted they don't get sent to you they get bounced back to the sender. What am I missing?

      From what I can tell, these are newsletters from automated systems. Some were internal and the senders lists from those systems have been resolved. The emails that we are getting now are like alerts from facebook or other alerts that we have no care for and the person that was receiving them hasn't been here for a couple of years at least.

      So you have active aliases or fowarding for them so you get them? Otherwise if there are gone they will not even get to anyone.

      1 Reply Last reply Reply Quote 0
      • NerdyDadN
        NerdyDad @scottalanmiller
        last edited by

        @scottalanmiller said in Bad Addresses:

        I guess the real question is... why did you tighten security to a point that you are unhappy with the results? It's not "security" to send you all these useless emails. So just undo that requirement.

        That's probably going to be the plan. Boss tightened up security. I'll investigate to see about turning that one off.

        scottalanmillerS 1 Reply Last reply Reply Quote 2
        • scottalanmillerS
          scottalanmiller @NerdyDad
          last edited by

          @nerdydad said in Bad Addresses:

          @scottalanmiller said in Bad Addresses:

          I guess the real question is... why did you tighten security to a point that you are unhappy with the results? It's not "security" to send you all these useless emails. So just undo that requirement.

          That's probably going to be the plan. Boss tightened up security. I'll investigate to see about turning that one off.

          That specific one isn't security related. If anything, spamming you with garbage will cause you to ignore real problems.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            FFS @NerdyDad answer the damned question

            How are you getting email for accounts that do not exist.

            This is not possible and not something that you can get from a security setting.

            You are spinning in fucking circles here because you have not answered a basic question.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              Oh FFS

              1 Reply Last reply Reply Quote 0
              • NerdyDadN
                NerdyDad
                last edited by

                So I got Fox'd.

                Let me draw you a picture.

                Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                Question is: How do I get the notification emails to stop?

                I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                scottalanmillerS DustinB3403D JaredBuschJ 4 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @NerdyDad
                  last edited by

                  @nerdydad said in Bad Addresses:

                  ... and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                  This is the part we don't understand. This is not normal.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @NerdyDad
                    last edited by

                    @nerdydad said in Bad Addresses:

                    So I got Fox'd.

                    Let me draw you a picture.

                    Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                    Question is: How do I get the notification emails to stop?

                    I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                    Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                    Revoke the Office 365 license once done.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @NerdyDad
                      last edited by

                      @nerdydad said in Bad Addresses:

                      I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                      You should not be receiving any notification about this. How are these getting to you in the first place? The rest of us do this every day and don't get these emails. What if they were emails to random accounts that had never existed at all? We get that millions of times a day, but don't see them as they never get sent to people.

                      DustinB3403D 1 Reply Last reply Reply Quote 2
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @dustinb3403 said in Bad Addresses:

                        @nerdydad said in Bad Addresses:

                        So I got Fox'd.

                        Let me draw you a picture.

                        Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                        Question is: How do I get the notification emails to stop?

                        I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                        Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                        Revoke the Office 365 license once done.

                        That will not work, as the issue is that he is receiving the catch-all.

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Bad Addresses:

                          @nerdydad said in Bad Addresses:

                          I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                          You should not be receiving any notification about this. How are these getting to you in the first place? The rest of us do this every day and don't get these emails. What if they were emails to random accounts that had never existed at all? We get that millions of times a day, but don't see them as they never get sent to people.

                          He is getting NDR notifications on the admin side. There is a report somewhere in there that shows bounced emails.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by

                            @scottalanmiller said in Bad Addresses:

                            @dustinb3403 said in Bad Addresses:

                            @nerdydad said in Bad Addresses:

                            So I got Fox'd.

                            Let me draw you a picture.

                            Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                            Question is: How do I get the notification emails to stop?

                            I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                            Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                            Revoke the Office 365 license once done.

                            That will not work, as the issue is that he is receiving the catch-all.

                            He needs to login to the services that are assigned to the ex-user as that user, and disable the account notifications.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @DustinB3403
                              last edited by

                              @dustinb3403 said in Bad Addresses:

                              @scottalanmiller said in Bad Addresses:

                              @dustinb3403 said in Bad Addresses:

                              @nerdydad said in Bad Addresses:

                              So I got Fox'd.

                              Let me draw you a picture.

                              Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                              Question is: How do I get the notification emails to stop?

                              I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                              Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                              Revoke the Office 365 license once done.

                              That will not work, as the issue is that he is receiving the catch-all.

                              He needs to login to the services that are assigned to the ex-user as that user, and disable the account notifications.

                              But none should be assigned to them, they don't exist.

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • NerdyDadN
                                NerdyDad
                                last edited by

                                Scott, just sent you one of the reports that I have been receiving for better clarification.

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @scottalanmiller
                                  last edited by DustinB3403

                                  @scottalanmiller said in Bad Addresses:

                                  @dustinb3403 said in Bad Addresses:

                                  @scottalanmiller said in Bad Addresses:

                                  @dustinb3403 said in Bad Addresses:

                                  @nerdydad said in Bad Addresses:

                                  So I got Fox'd.

                                  Let me draw you a picture.

                                  Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                                  Question is: How do I get the notification emails to stop?

                                  I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                                  Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                                  Revoke the Office 365 license once done.

                                  That will not work, as the issue is that he is receiving the catch-all.

                                  He needs to login to the services that are assigned to the ex-user as that user, and disable the account notifications.

                                  But none should be assigned to them, they don't exist.

                                  They don't exist in Office 365. The user account still exist on "stupidemailalerts.com" or whatever service they have signed up for.

                                  Closing the account in office 365 doesn't remove the user from the things they opt'd/signed up for when they did exist.

                                  scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @DustinB3403
                                    last edited by

                                    @dustinb3403 said in Bad Addresses:

                                    @scottalanmiller said in Bad Addresses:

                                    @dustinb3403 said in Bad Addresses:

                                    @scottalanmiller said in Bad Addresses:

                                    @dustinb3403 said in Bad Addresses:

                                    @nerdydad said in Bad Addresses:

                                    So I got Fox'd.

                                    Let me draw you a picture.

                                    Employee is on-boarded with the company and is assigned an email address. Employee begins work and uses email address for (I hope) signing up for industry newsletters, email alerts, etc. Something happens to said employee and they leave. Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure. Then said superior tells us to pull the license from O365, which deletes the now ex-employees account. Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.

                                    Question is: How do I get the notification emails to stop?

                                    I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.

                                    Re-create the user account, assign an Office 365 license for the interim. Perform password resets under the ex-users account and opt-out of everything.

                                    Revoke the Office 365 license once done.

                                    That will not work, as the issue is that he is receiving the catch-all.

                                    He needs to login to the services that are assigned to the ex-user as that user, and disable the account notifications.

                                    But none should be assigned to them, they don't exist.

                                    They don't exist in Office 365. The user account still exist on "stupidemailalerts.com" or whatever service they have signed up for.

                                    Closing the account in office 365 doesn't remove the user from the things they opt'd into when they did exist.

                                    Right, so if the issue is something external, then changing that cannot fix teh problem. You are trying to bandaid, rather than addressing the issue. No matter how many legit or spam systems send those accounts emails, ND should never receive a thing.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @dustinb3403 said in Bad Addresses:

                                      Closing the account in office 365 doesn't remove the user from the things they opt'd/signed up for when they did exist.

                                      Of course not, but it always has nothing to do with the issue.

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        @scottalanmiller you are missing the point, as an admin he is getting bounce notifications for emails that are coming into his domain, from domains that are validated.

                                        He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.

                                        Otherwise, that service will just keep spamming the now deleted email account. Because that service provider has no insight to what accounts exist in his domain, just that this account did exist at one time.

                                        The service provider will never go through and delete addresses that they are getting bounce backs for. . . it's up the the email admin to do this.

                                        scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @DustinB3403
                                          last edited by

                                          @dustinb3403 said in Bad Addresses:

                                          He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.

                                          Why can't he stop them? None of the rest of us have these issues.

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @dustinb3403 said in Bad Addresses:

                                            Otherwise, that service will just keep spamming the now deleted email account. Because that service provider has no insight to what accounts exist in his domain, just that this account did exist at one time.

                                            The service provider will never go through and delete addresses that they are getting bounce backs for. . . it's up the the email admin to do this.

                                            Right, and they should blackhole like normal and affect no one.

                                            1 Reply Last reply Reply Quote 0
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