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    Troubleshooting Unifi AP-AC-Lite

    IT Discussion
    ap-ac-lite unifi troubleshooting wifi
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    • dbeatoD
      dbeato @DustinB3403
      last edited by

      @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

      So new AP arrived and I'm getting the same sluggish performance.

      It has to be my router. . .

      What is your router? Do you have an ERL or ERx?

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @dbeato
        last edited by

        @dbeato said in Troubleshooting Unifi AP-AC-Lite:

        @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

        So new AP arrived and I'm getting the same sluggish performance.

        It has to be my router. . .

        What is your router? Do you have an ERL or ERx?

        No I don't have an ERL or ERx I have a stupid Asus RT-ACC66R.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          I can get an ER-X. . .

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @DustinB3403
            last edited by

            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

            @dbeato said in Troubleshooting Unifi AP-AC-Lite:

            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

            So new AP arrived and I'm getting the same sluggish performance.

            It has to be my router. . .

            What is your router? Do you have an ERL or ERx?

            No I don't have an ERL or ERx I have a stupid Asus RT-ACC66R.

            I thought you plugged in directly to your router via swithc port and ha dno speed issue? Wasn't paying a lot fo attention the last few days

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @JaredBusch
              last edited by DustinB3403

              @jaredbusch said in Troubleshooting Unifi AP-AC-Lite:

              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

              @dbeato said in Troubleshooting Unifi AP-AC-Lite:

              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

              So new AP arrived and I'm getting the same sluggish performance.

              It has to be my router. . .

              What is your router? Do you have an ERL or ERx?

              No I don't have an ERL or ERx I have a stupid Asus RT-ACC66R.

              I thought you plugged in directly to your router via swithc port and ha dno speed issue? Wasn't paying a lot fo attention the last few days

              I disconnected my AP and used said ethernet line and my performance is fine. ~300 (should be 500 down) and 50 up.

              On Wireless though through Ubiquiti ~15-20 Mbps down and 20 Mbps up.

              On the routers wifi (usually disabled) getting the same performance as the Ubiquti. Which makes have to question that.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                I guess the next step is just remove the router entirely, connect directly to the fiber at the demark and see how it performs from there. . . .

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @DustinB3403
                  last edited by

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  @jaredbusch said in Troubleshooting Unifi AP-AC-Lite:

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                  @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                  So new AP arrived and I'm getting the same sluggish performance.

                  It has to be my router. . .

                  What is your router? Do you have an ERL or ERx?

                  No I don't have an ERL or ERx I have a stupid Asus RT-ACC66R.

                  I thought you plugged in directly to your router via swithc port and ha dno speed issue? Wasn't paying a lot fo attention the last few days

                  I disconnected my AP and used said ethernet line and my performance is fine. ~300 (should be 500 down) and 50 up.

                  On Wireless though through Ubiquiti ~15-20 Mbps down and 20 Mbps up.

                  On the routers wifi (usually disabled) getting the same performance as the Ubiquti. Which makes have to question that.

                  This tells me that the problem is your device and not the router or the AP.

                  DustinB3403D 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @JaredBusch
                    last edited by

                    @jaredbusch said in Troubleshooting Unifi AP-AC-Lite:

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    @jaredbusch said in Troubleshooting Unifi AP-AC-Lite:

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    @dbeato said in Troubleshooting Unifi AP-AC-Lite:

                    @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                    So new AP arrived and I'm getting the same sluggish performance.

                    It has to be my router. . .

                    What is your router? Do you have an ERL or ERx?

                    No I don't have an ERL or ERx I have a stupid Asus RT-ACC66R.

                    I thought you plugged in directly to your router via swithc port and ha dno speed issue? Wasn't paying a lot fo attention the last few days

                    I disconnected my AP and used said ethernet line and my performance is fine. ~300 (should be 500 down) and 50 up.

                    On Wireless though through Ubiquiti ~15-20 Mbps down and 20 Mbps up.

                    On the routers wifi (usually disabled) getting the same performance as the Ubiquti. Which makes have to question that.

                    This tells me that the problem is your device and not the router or the AP.

                    Hrm. . . wouldn't surprise me being windows 10 and all. . . . let me test from another laptop I have here.

                    1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403
                      last edited by

                      This chromebook spikes on the download but resolves around 15 down, but it does get the full 50 up.

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        Updating drivers/firmware and seeing if that is any better. Just last month was there an updated release for my nic.

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403
                          last edited by

                          No change

                          1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403
                            last edited by

                            Checking warranty with Asus on my RoG laptop.

                            Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @DustinB3403
                              last edited by

                              @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                              Checking warranty with Asus on my RoG laptop.

                              Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

                              Seems like a Windows issue rather than an Asus one then. What’s your MS warranty?

                              DustinB3403D 1 Reply Last reply Reply Quote 0
                              • DustinB3403D
                                DustinB3403 @scottalanmiller
                                last edited by

                                @scottalanmiller said in Troubleshooting Unifi AP-AC-Lite:

                                @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                Checking warranty with Asus on my RoG laptop.

                                Others seem to have reported Creators Update causing this issue with this wireless NIC. . . yay. . .

                                Seems like a Windows issue rather than an Asus one then. What’s your MS warranty?

                                What is an MS Warranty?

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  FYI at this point I feel like I need someone to look at my wireless directly. . . I feel like @JaredBusch did this morning

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403
                                    last edited by

                                    Just confirming. . .

                                    In the below screencap this is showing what the AP is getting for performance, correct?

                                    0_1520711850039_chrome_2018-03-10_14-56-44.png

                                    Rather than what has been download / uploaded.

                                    1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by DustinB3403

                                      Creating a Live USB to just validate my assumption of Windows screwing me without buying me dinner first. .

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        Fedora Live

                                        8 Down 50 Up. . .

                                        So hardware issue is the only thing it can be. . .

                                        black3dynamiteB 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          0_1520713577092_Screenshot from 2018-03-10 15-25-03.png

                                          1 Reply Last reply Reply Quote 0
                                          • black3dynamiteB
                                            black3dynamite @DustinB3403
                                            last edited by

                                            @dustinb3403 said in Troubleshooting Unifi AP-AC-Lite:

                                            Fedora Live

                                            8 Down 50 Up. . .

                                            So hardware issue is the only thing it can be. . .

                                            I would also try Ubuntu Live too.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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