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    Getting rid of Group text as a means of calling out.

    Scheduled Pinned Locked Moved IT Discussion
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    • dafyreD
      dafyre
      last edited by

      There's always email, lol.

      NetworkNerdN scottalanmillerS 2 Replies Last reply Reply Quote 2
      • NetworkNerdN
        NetworkNerd @dafyre
        last edited by

        @dafyre said in Getting rid of Group text as a means of calling out.:

        There's always email, lol.

        Why not create a PTO calendar and have folks put their PTO days on it? It could even be a resource mailbox. So send a meeting to the mailbox and all members of the team that need to know. Historical tracking of any and all PTO can be done by checking the resource mailbox's calendar. Simple.

        dafyreD 1 Reply Last reply Reply Quote 2
        • dafyreD
          dafyre @NetworkNerd
          last edited by dafyre

          @networknerd said in Getting rid of Group text as a means of calling out.:

          @dafyre said in Getting rid of Group text as a means of calling out.:

          There's always email, lol.

          Why not create a PTO calendar and have folks put their PTO days on it? It could even be a resource mailbox. So send a meeting to the mailbox and all members of the team that need to know. Historical tracking of any and all PTO can be done by checking the resource mailbox's calendar. Simple.

          <sarcasm> Or I could just send an email to my boss and one other person? </sarcasm>

          Seriously... Why try to overcomplicate things? For planned vacations and such, we do use a calendar here, but for sick days, it's just an email to the boss and one other person.

          1 Reply Last reply Reply Quote 1
          • momurdaM
            momurda
            last edited by

            We do this by email. By HR policy, an email goes out to 'Management' which includes each department manager, lead tech, etc. They then either walk around or email others that someone is gone for the day. Person gone also sets their OOO message.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @dafyre
              last edited by

              @dafyre said in Getting rid of Group text as a means of calling out.:

              There's always email, lol.

              Yeah, seriously, why is email not the answer here?

              DashrenderD dbeatoD 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by Dashrender

                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                @dafyre said in Getting rid of Group text as a means of calling out.:

                There's always email, lol.

                Yeah, seriously, why is email not the answer here?

                This was my first thought - what's wrong with email? it's trackable, not stuck in someone's phone, easy to update groups, etc.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @scottalanmiller
                  last edited by

                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                  @dafyre said in Getting rid of Group text as a means of calling out.:

                  There's always email, lol.

                  Yeah, seriously, why is email not the answer here?

                  Because of people, they just don’t read emails. People are glued to their phones...

                  DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • B
                    bnrstnr
                    last edited by

                    You might be able to program Twilio to have users opt-in to a notify group, then when somebody is sick or whatever, they message the number and it forwards to all users that are enrolled... That way its easy to adapt to new hires, etc.

                    Not positive that it can do this, but I was reading some of their stuff on notifications and SMS and it really sounds possible.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @dbeato
                      last edited by

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                      @dafyre said in Getting rid of Group text as a means of calling out.:

                      There's always email, lol.

                      Yeah, seriously, why is email not the answer here?

                      Because of people, they just don’t read emails. People are glued to their phones...

                      my email is on my phone.. I read it the same as I read txts.

                      dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @Dashrender
                        last edited by

                        @dashrender said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dafyre said in Getting rid of Group text as a means of calling out.:

                        There's always email, lol.

                        Yeah, seriously, why is email not the answer here?

                        Because of people, they just don’t read emails. People are glued to their phones...

                        my email is on my phone.. I read it the same as I read txts.

                        I get it, it makes sense to us but to users is a different story 😞

                        coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • coliverC
                          coliver @dbeato
                          last edited by

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @dashrender said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                          @dafyre said in Getting rid of Group text as a means of calling out.:

                          There's always email, lol.

                          Yeah, seriously, why is email not the answer here?

                          Because of people, they just don’t read emails. People are glued to their phones...

                          my email is on my phone.. I read it the same as I read txts.

                          I get it, it makes sense to us but to users is a different story 😞

                          But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                          dbeatoD 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dafyre said in Getting rid of Group text as a means of calling out.:

                            There's always email, lol.

                            Yeah, seriously, why is email not the answer here?

                            Because of people, they just don’t read emails. People are glued to their phones...

                            my email is on my phone.. I read it the same as I read txts.

                            Exactly, email and text show up the same since, you know, 2006.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @dashrender said in Getting rid of Group text as a means of calling out.:

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                              @dafyre said in Getting rid of Group text as a means of calling out.:

                              There's always email, lol.

                              Yeah, seriously, why is email not the answer here?

                              Because of people, they just don’t read emails. People are glued to their phones...

                              my email is on my phone.. I read it the same as I read txts.

                              I get it, it makes sense to us but to users is a different story 😞

                              Right, to users they might not even GET texts on their phones!

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dafyre said in Getting rid of Group text as a means of calling out.:

                                There's always email, lol.

                                Yeah, seriously, why is email not the answer here?

                                Because of people, they just don’t read emails. People are glued to their phones...

                                That end users choose to ignore some messages and read others means two things...

                                1. Either format will be ignored at random, choosing text is just as likely to be ignored as email, it's totally random.
                                2. They are choosing to ignore the message, which makes it not the company's problem.
                                dbeatoD 1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                  @dbeato said in Getting rid of Group text as a means of calling out.:

                                  @dashrender said in Getting rid of Group text as a means of calling out.:

                                  @dbeato said in Getting rid of Group text as a means of calling out.:

                                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                  @dafyre said in Getting rid of Group text as a means of calling out.:

                                  There's always email, lol.

                                  Yeah, seriously, why is email not the answer here?

                                  Because of people, they just don’t read emails. People are glued to their phones...

                                  my email is on my phone.. I read it the same as I read txts.

                                  I get it, it makes sense to us but to users is a different story 😞

                                  Right, to users they might not even GET texts on their phones!

                                  'merica - of course we get texts 😛

                                  1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato @coliver
                                    last edited by

                                    @coliver said in Getting rid of Group text as a means of calling out.:

                                    @dbeato said in Getting rid of Group text as a means of calling out.:

                                    @dashrender said in Getting rid of Group text as a means of calling out.:

                                    @dbeato said in Getting rid of Group text as a means of calling out.:

                                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                    @dafyre said in Getting rid of Group text as a means of calling out.:

                                    There's always email, lol.

                                    Yeah, seriously, why is email not the answer here?

                                    Because of people, they just don’t read emails. People are glued to their phones...

                                    my email is on my phone.. I read it the same as I read txts.

                                    I get it, it makes sense to us but to users is a different story 😞

                                    But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                    If they are techs I can see that.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • dbeatoD
                                      dbeato @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                      @dbeato said in Getting rid of Group text as a means of calling out.:

                                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                      @dafyre said in Getting rid of Group text as a means of calling out.:

                                      There's always email, lol.

                                      Yeah, seriously, why is email not the answer here?

                                      Because of people, they just don’t read emails. People are glued to their phones...

                                      That end users choose to ignore some messages and read others means two things...

                                      1. Either format will be ignored at random, choosing text is just as likely to be ignored as email, it's totally random.
                                      2. They are choosing to ignore the message, which makes it not the company's problem.

                                      Yes, that is the right word, "choose to"

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        I don't know any non techs that have a smart phone who don't have email on it. This is not a real issue.

                                        I do know people who choose to still have flip phones, and those people could likely have email on their phone, but don't - and they also choose not to use texting either.

                                        1 Reply Last reply Reply Quote 2
                                        • scottalanmillerS
                                          scottalanmiller @dbeato
                                          last edited by

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @coliver said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @dashrender said in Getting rid of Group text as a means of calling out.:

                                          @dbeato said in Getting rid of Group text as a means of calling out.:

                                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                          @dafyre said in Getting rid of Group text as a means of calling out.:

                                          There's always email, lol.

                                          Yeah, seriously, why is email not the answer here?

                                          Because of people, they just don’t read emails. People are glued to their phones...

                                          my email is on my phone.. I read it the same as I read txts.

                                          I get it, it makes sense to us but to users is a different story 😞

                                          But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                          If they are techs I can see that.

                                          Anyone who needs to be reached would fall into the category of "should have email."

                                          DashrenderD dbeatoD 2 Replies Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by Dashrender

                                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @coliver said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @dashrender said in Getting rid of Group text as a means of calling out.:

                                            @dbeato said in Getting rid of Group text as a means of calling out.:

                                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                            @dafyre said in Getting rid of Group text as a means of calling out.:

                                            There's always email, lol.

                                            Yeah, seriously, why is email not the answer here?

                                            Because of people, they just don’t read emails. People are glued to their phones...

                                            my email is on my phone.. I read it the same as I read txts.

                                            I get it, it makes sense to us but to users is a different story 😞

                                            But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                            If they are techs I can see that.

                                            Anyone who needs to be reached would fall into the category of "should have email."
                                            edit

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