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    New Lenovo laptop won't allow posting to Mango Lassi

    IT Discussion
    lenovo superfish security
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    • DominicaD
      Dominica @thanksajdotcom
      last edited by

      @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

      thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom @Dominica
        last edited by

        @Dominica said:

        @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

        You can download them and try installing them. If they say you have the latest version, you know it works. If it updates to the latest version, which is extremely common with drivers to have older versions pre-loaded on shipped machines, then you know they work.

        1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom
          last edited by

          @Dominica just make a note of ones that don't work.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dominica
            last edited by

            @Dominica said:

            @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

            That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dominica
              last edited by

              @Dominica said:

              I just found a thread talking about how if you do a clean install and don't have all the Lenovo drivers for this machine, you are screwed.

              Any drivers that they have should be in the restore partition even if the website ones are hosed.

              1 Reply Last reply Reply Quote 1
              • nadnerBN
                nadnerB
                last edited by

                Have a look at driver magician lite
                It will help you extract drivers that are not included in Windows in red and you can get it to grab anything else that you think is important.

                Also, save the extracted drivers to a USB stick

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Complete OS reinstall and the system is exactly the same afterwards. Something about the Lenovo-modified Windows 8.1 image is flaky and is causing very noticeable issues with posting or just basic web usage.

                  Might be anything. There is a lot of bloatware on there. But this feels like a network shim is in place hijacking traffic. It's just a guess but that is how it appears from the behaviour.

                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @Dominica said:

                    @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                    That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                    They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      Complete OS reinstall and the system is exactly the same afterwards. Something about the Lenovo-modified Windows 8.1 image is flaky and is causing very noticeable issues with posting or just basic web usage.

                      Might be anything. There is a lot of bloatware on there. But this feels like a network shim is in place hijacking traffic. It's just a guess but that is how it appears from the behaviour.

                      I always wipe with a vanilla image. Lenovo, HP, Dell, all of them include tons of bloatware with their image. It's better, usually, when you get business machines. Yours came with 8.1 Home though, which means you can at least double the amount of trialware, etc that will come pre-loaded.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @thanksajdotcom
                        last edited by

                        @ajstringham said:

                        @scottalanmiller said:

                        @Dominica said:

                        @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                        That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                        They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                        I don't understand this at all. Their website should always have working drivers, and the latest ones. What does something being in an image have to do with that?

                        thanksajdotcomT 1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @ajstringham said:

                          @scottalanmiller said:

                          @Dominica said:

                          @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                          That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                          They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                          I don't understand this at all. Their website should always have working drivers, and the latest ones. What does something being in an image have to do with that?

                          No, you misunderstand. Their website, yes, always has the latest version. But when they build an image to deploy to, say, Yoga 2s that they are shipping, they build an image and start deploying it. Just because a new chipset driver comes out doesn't mean they are going to create an entire new image to deploy to machines they are shipping to customers. The driver might be one or two revisions behind from the latest that's on the website. But they put the drivers up on the website so that customers who get new machines can also confirm they have all the latest drivers and update if they don't. That image that was used for any given Yoga 2 could be months old. Everything at its core works fine, but the latest specific drivers might be a little behind. Happens all the time.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @thanksajdotcom
                            last edited by

                            @ajstringham That's not what we are discussing. We are talking about the statement that the website had broken drivers. That's all. Any mention of the system images is something unrelated. I have no idea what you are talking about. I'm talking about the statement that Lenovo wasn't maintaining reliably working drivers for their products. This has nothing to do with system images.

                            thanksajdotcomT 1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @ajstringham That's not what we are discussing. We are talking about the statement that the website had broken drivers. That's all. Any mention of the system images is something unrelated. I have no idea what you are talking about. I'm talking about the statement that Lenovo wasn't maintaining reliably working drivers for their products. This has nothing to do with system images.

                              I must have misread it somewhere. Their website is broken for drivers? Which ones? If it's the chipset, etc, you should just be able to get them straight from the hardware manufacturer's site.

                              thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • thanksajdotcomT
                                thanksajdotcom @thanksajdotcom
                                last edited by

                                @ajstringham said:

                                @scottalanmiller said:

                                @ajstringham That's not what we are discussing. We are talking about the statement that the website had broken drivers. That's all. Any mention of the system images is something unrelated. I have no idea what you are talking about. I'm talking about the statement that Lenovo wasn't maintaining reliably working drivers for their products. This has nothing to do with system images.

                                I must have misread it somewhere. Their website is broken for drivers? Which ones? If it's the chipset, etc, you should just be able to get them straight from the hardware manufacturer's site.

                                That doesn't excuse the site for being broken, but it's a viable work-around.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @thanksajdotcom
                                  last edited by

                                  @ajstringham said:

                                  I must have misread it somewhere. Their website is broken for drivers? Which ones? If it's the chipset, etc, you should just be able to get them straight from the hardware manufacturer's site.

                                  That's what was said above was not working. That the drivers were not available from the vendor.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Downloading a completely fresh copy of Windows 8.1 that Lenovo has not tampered with. We are assuming that that will fix it.

                                    thanksajdotcomT 1 Reply Last reply Reply Quote 1
                                    • thanksajdotcomT
                                      thanksajdotcom @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Downloading a completely fresh copy of Windows 8.1 that Lenovo has not tampered with. We are assuming that that will fix it.

                                      Agreed. You have the ISOs and licenses if you want to upgrade to Pro. Just do it.

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        Carnival Boy
                                        last edited by

                                        I had a nightmare with a fresh install on a Lenovo laptop. They have an update manager that downloads all the correct drivers, but it missed off the WWAN driver and I just couldn't find it anywhere. It's put me off buying Lenovo again, so after a brief flirtation, I'm back to being an HP only boy.

                                        1 Reply Last reply Reply Quote 1
                                        • coliverC
                                          coliver
                                          last edited by

                                          I've had issues with some Asus laptops where the drivers on their site were for different hardware then what was installed on the machine. I actually had to figure out what the underlying hardware was and go to the manufacturer's website to get those drivers. I hope Lenovo, arguably a more "enterprise" company, doesn't have the same issues.

                                          1 Reply Last reply Reply Quote 1
                                          • DonutDetroyerD
                                            DonutDetroyer @Dominica
                                            last edited by

                                            @Dominica the cool thing about all the new Lenovos is they have a factory partition installed on them which can be accessed on startup. So if you do end up throwing a fresh install on there you still have your factory partition to fallback with.

                                            DominicaD 1 Reply Last reply Reply Quote 0
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