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    Sodium Update

    SodiumSuite
    sodium rmm quixotic
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    • QuixoticJustinQ
      QuixoticJustin
      last edited by

      We had a small update pushed earlier today, uptime is now displayed in logical units. Not just all in seconds, any longer.

      1 Reply Last reply Reply Quote 2
      • QuixoticJustinQ
        QuixoticJustin
        last edited by

        We just rolled out another small bug fix release. Nothing to see, but it just came up. Hopefully the collection jobs are more solid.

        1 Reply Last reply Reply Quote 1
        • QuixoticJustinQ
          QuixoticJustin
          last edited by

          Small release just went out, mostly updates to wording on the deep dive drill down asset view.

          1 Reply Last reply Reply Quote 2
          • gjacobseG
            gjacobse @DustinB3403
            last edited by

            @dustinb3403 said in Sodium Update:

            My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.

            Did your install show up? I had a minor issue with one,.. but got it resolved.

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @gjacobse
              last edited by

              @gjacobse said in Sodium Update:

              @dustinb3403 said in Sodium Update:

              My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.

              Did your install show up? I had a minor issue with one,.. but got it resolved.

              This was weeks ago, I got it resolved by removing salt and reinstalling.

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @DustinB3403
                last edited by

                @dustinb3403 said in Sodium Update:

                @gjacobse said in Sodium Update:

                @dustinb3403 said in Sodium Update:

                My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.

                Did your install show up? I had a minor issue with one,.. but got it resolved.

                This was weeks ago, I got it resolved by removing salt and reinstalling.

                Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @gjacobse
                  last edited by

                  @gjacobse said in Sodium Update:

                  @dustinb3403 said in Sodium Update:

                  @gjacobse said in Sodium Update:

                  @dustinb3403 said in Sodium Update:

                  My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.

                  Did your install show up? I had a minor issue with one,.. but got it resolved.

                  This was weeks ago, I got it resolved by removing salt and reinstalling.

                  Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.

                  Ah. Thought I had posted about it a while ago.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @DustinB3403
                    last edited by

                    @dustinb3403 said in Sodium Update:

                    @gjacobse said in Sodium Update:

                    @dustinb3403 said in Sodium Update:

                    @gjacobse said in Sodium Update:

                    @dustinb3403 said in Sodium Update:

                    My one client still hasn't shown up, I've just restarted the service so will see what happens in a few minutes.

                    Did your install show up? I had a minor issue with one,.. but got it resolved.

                    This was weeks ago, I got it resolved by removing salt and reinstalling.

                    Cool - pretty much the same I had to do. I only asked since it did'nt appear that there was a comment that you had fixed it.

                    Ah. Thought I had posted about it a while ago.

                    Happens when works gets in the way and (looks at watch) Oh look... is I don't have to;

                    • think after 5pm EDT
                    • work after 6pm EDT
                    • Not OC today
                    • something else
                    • Squirrel
                    1 Reply Last reply Reply Quote 1
                    • QuixoticJustinQ
                      QuixoticJustin
                      last edited by

                      Okay, our latest update has just released. It's up and running now.

                      1 Reply Last reply Reply Quote 2
                      • QuixoticJustinQ
                        QuixoticJustin
                        last edited by

                        Okay, another release has gone out. Departments are a drop down now, so you can actually track things by department usefully.

                        1 Reply Last reply Reply Quote 2
                        • QuixoticJustinQ
                          QuixoticJustin
                          last edited by

                          And another release is out. Some additional Organization management in this one.

                          1 Reply Last reply Reply Quote 0
                          • QuixoticJustinQ
                            QuixoticJustin
                            last edited by

                            Also updated today, the new main landing page for the SodiumSuite!

                            https://sodiumsuite.com/

                            DashrenderD 1 Reply Last reply Reply Quote 3
                            • DashrenderD
                              Dashrender @QuixoticJustin
                              last edited by

                              @quixoticjustin said in Sodium Update:

                              Also updated today, the new main landing page for the SodiumSuite!

                              https://sodiumsuite.com/

                              I'm sure it's just me and my old ludite ways... but this graphic seems entirely to large
                              https://i.imgur.com/L6jW5rU.png

                              1 Reply Last reply Reply Quote 0
                              • QuixoticJustinQ
                                QuixoticJustin
                                last edited by

                                Okay, it's Saturday night and we just released our latest update.

                                1 Reply Last reply Reply Quote 0
                                • QuixoticJustinQ
                                  QuixoticJustin
                                  last edited by

                                  Latest release is out, checking out the new features now.

                                  1 Reply Last reply Reply Quote 0
                                  • QuixoticJustinQ
                                    QuixoticJustin
                                    last edited by

                                    New feature is that after a ticket has been opened, you are now able to add additional "CC" contacts on both the customer and the tech support sides.

                                    1 Reply Last reply Reply Quote 2
                                    • QuixoticJustinQ
                                      QuixoticJustin
                                      last edited by

                                      And another release is up.

                                      1 Reply Last reply Reply Quote 1
                                      • QuixoticJustinQ
                                        QuixoticJustin
                                        last edited by

                                        And another release. We've had a very busy day.

                                        M QuixoticJeremyQ 2 Replies Last reply Reply Quote 1
                                        • M
                                          manxam @QuixoticJustin
                                          last edited by

                                          @quixoticjustin : I notice that the Quixotic team is spending a lot of time on the ticketing end of things but the asset screen is getting little love. When will one be able to view running processes, inspect the event log, uninstall an application, etc?

                                          QuixoticJustinQ QuixoticJeremyQ 2 Replies Last reply Reply Quote 0
                                          • QuixoticJustinQ
                                            QuixoticJustin @manxam
                                            last edited by

                                            @manxam said in Sodium Update:

                                            @quixoticjustin : I notice that the Quixotic team is spending a lot of time on the ticketing end of things but the asset screen is getting little love. When will one be able to view running processes, inspect the event log, uninstall an application, etc?

                                            Well if you go into what we sometimes call the "DeepDive" view of an asset (not the dashboard, but getting the individual machine details) you might notice that in the last release we've added the ability to view available updates and to install them. We've been keeping quiet about it as it is a major feature and we don't know how stable it is yet. We are testing it heavily to try to find issues with it. But this is a pretty major feature release for that side of things. We are running one update after another in testing right now and so far things are good, but there is a lot to test.

                                            Event Log is quite a ways off, it requires a lot of storage and planning. Running processes we hope to have sooner than later. Uninstalling apps is complex because it has to handle a lot of operating systems and installation / uninstallation methods.

                                            Right now, we are carefully trying to get what is there solid and useful before we expand into new features. We don't want to make the mistake of half releasing features (like the helpdesk) that then get abandoned for something newer and shinier. Everything that we do we need to have working solidly and helpdesk is still quite some way from that. We'd absolutely love to be working on the coolest, most fun features immediately, but if we don't have a solid base, no one will care. So we have to balance where we are focused very carefully.

                                            1 Reply Last reply Reply Quote 2
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