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    Sodium: Open new ticket

    SodiumSuite
    sodium sodium bug report helpdesk helpdesktickets
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    • QuixoticJeremyQ
      QuixoticJeremy @gjacobse
      last edited by

      @gjacobse said in Sodium: Open new ticket:

      Working with @scottalanmiller and our Sodium - it doesn't appear as though I can open a new ticket. I can however see the test tickets, and interact with them. Just not open a new one.
      0_1501777626666_Selection_056.png
      @QuixoticAndy @QuixoticJeremy @QuixoticJustin

      Yep, I'm going to fix this for you shortly. I'm just waiting for my lunch bell to ring so I can get on top of it! 🙂

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        For reference, here is what is missing...

        0_1501779578530_Screenshot from 2017-08-03 11-59-27.png

        1 Reply Last reply Reply Quote 0
        • QuixoticJustinQ
          QuixoticJustin
          last edited by

          Thanks @gjacobse we are looking into this one now.

          1 Reply Last reply Reply Quote 1
          • gjacobseG
            gjacobse
            last edited by

            Should there be a Submit button?

            0_1501780499893_Selection_057.png

            QuixoticJeremyQ 1 Reply Last reply Reply Quote 0
            • QuixoticJeremyQ
              QuixoticJeremy @gjacobse
              last edited by

              @gjacobse said in Sodium: Open new ticket:

              Should there be a Submit button?

              0_1501780499893_Selection_057.png

              Why in the world is your submit button above your description box....

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @QuixoticJeremy
                last edited by

                @quixoticjeremy said in Sodium: Open new ticket:

                @gjacobse said in Sodium: Open new ticket:

                Should there be a Submit button?

                0_1501780499893_Selection_057.png

                Why in the world is your submit button above your description box....

                Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                QuixoticJeremyQ 2 Replies Last reply Reply Quote 0
                • QuixoticJeremyQ
                  QuixoticJeremy @gjacobse
                  last edited by

                  @gjacobse said in Sodium: Open new ticket:

                  @quixoticjeremy said in Sodium: Open new ticket:

                  @gjacobse said in Sodium: Open new ticket:

                  Should there be a Submit button?

                  0_1501780499893_Selection_057.png

                  Why in the world is your submit button above your description box....

                  Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                  No. Look at your screenshot, right under due date.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • QuixoticJeremyQ
                    QuixoticJeremy @gjacobse
                    last edited by

                    @gjacobse said in Sodium: Open new ticket:

                    @quixoticjeremy said in Sodium: Open new ticket:

                    @gjacobse said in Sodium: Open new ticket:

                    Should there be a Submit button?

                    0_1501780499893_Selection_057.png

                    Why in the world is your submit button above your description box....

                    Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                    This is what it should look like: 0_1501780632836_3662fbb5-0cfb-43f8-932d-c045649b097f-image.png

                    1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @QuixoticJeremy
                      last edited by

                      @quixoticjeremy said in Sodium: Open new ticket:

                      @gjacobse said in Sodium: Open new ticket:

                      @quixoticjeremy said in Sodium: Open new ticket:

                      @gjacobse said in Sodium: Open new ticket:

                      Should there be a Submit button?

                      0_1501780499893_Selection_057.png

                      Why in the world is your submit button above your description box....

                      Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                      No. Look at your screenshot, right under due date.

                      Oh - well. yea,.. there it is. Huh.

                      QuixoticJeremyQ 1 Reply Last reply Reply Quote 0
                      • QuixoticJeremyQ
                        QuixoticJeremy @gjacobse
                        last edited by

                        @gjacobse said in Sodium: Open new ticket:

                        @quixoticjeremy said in Sodium: Open new ticket:

                        @gjacobse said in Sodium: Open new ticket:

                        @quixoticjeremy said in Sodium: Open new ticket:

                        @gjacobse said in Sodium: Open new ticket:

                        Should there be a Submit button?

                        0_1501780499893_Selection_057.png

                        Why in the world is your submit button above your description box....

                        Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                        No. Look at your screenshot, right under due date.

                        Oh - well. yea,.. there it is. Huh.

                        What browser are you using?

                        gjacobseG 1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @QuixoticJeremy
                          last edited by

                          @quixoticjeremy said in Sodium: Open new ticket:

                          @gjacobse said in Sodium: Open new ticket:

                          @quixoticjeremy said in Sodium: Open new ticket:

                          @gjacobse said in Sodium: Open new ticket:

                          @quixoticjeremy said in Sodium: Open new ticket:

                          @gjacobse said in Sodium: Open new ticket:

                          Should there be a Submit button?

                          0_1501780499893_Selection_057.png

                          Why in the world is your submit button above your description box....

                          Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                          No. Look at your screenshot, right under due date.

                          Oh - well. yea,.. there it is. Huh.

                          What browser are you using?

                          Firefox

                          QuixoticJeremyQ 1 Reply Last reply Reply Quote 0
                          • QuixoticJeremyQ
                            QuixoticJeremy @gjacobse
                            last edited by

                            @gjacobse said in Sodium: Open new ticket:

                            @quixoticjeremy said in Sodium: Open new ticket:

                            @gjacobse said in Sodium: Open new ticket:

                            @quixoticjeremy said in Sodium: Open new ticket:

                            @gjacobse said in Sodium: Open new ticket:

                            @quixoticjeremy said in Sodium: Open new ticket:

                            @gjacobse said in Sodium: Open new ticket:

                            Should there be a Submit button?

                            0_1501780499893_Selection_057.png

                            Why in the world is your submit button above your description box....

                            Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                            No. Look at your screenshot, right under due date.

                            Oh - well. yea,.. there it is. Huh.

                            What browser are you using?

                            Firefox

                            LOL gene what did you do! I'm in firefox now, I'm playing with screensize, I'm doing everything and I can't replicate this....

                            ntgGeneN 1 Reply Last reply Reply Quote 0
                            • ntgGeneN
                              ntgGene @QuixoticJeremy
                              last edited by

                              @quixoticjeremy said in Sodium: Open new ticket:

                              @gjacobse said in Sodium: Open new ticket:

                              @quixoticjeremy said in Sodium: Open new ticket:

                              @gjacobse said in Sodium: Open new ticket:

                              @quixoticjeremy said in Sodium: Open new ticket:

                              @gjacobse said in Sodium: Open new ticket:

                              @quixoticjeremy said in Sodium: Open new ticket:

                              @gjacobse said in Sodium: Open new ticket:

                              Should there be a Submit button?

                              0_1501780499893_Selection_057.png

                              Why in the world is your submit button above your description box....

                              Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                              No. Look at your screenshot, right under due date.

                              Oh - well. yea,.. there it is. Huh.

                              What browser are you using?

                              Firefox

                              LOL gene what did you do! I'm in firefox now, I'm playing with screensize, I'm doing everything and I can't replicate this....

                              Who me? (innocent look)

                              Looks find in Chrome - but can move things around (whopps) resetting the browser sets it back. Reset Firefox (54.0.1) reset the page settings and the Submit button is at the bottom now.

                              QuixoticJeremyQ 1 Reply Last reply Reply Quote 0
                              • QuixoticJeremyQ
                                QuixoticJeremy @ntgGene
                                last edited by

                                @ntggene said in Sodium: Open new ticket:

                                @quixoticjeremy said in Sodium: Open new ticket:

                                @gjacobse said in Sodium: Open new ticket:

                                @quixoticjeremy said in Sodium: Open new ticket:

                                @gjacobse said in Sodium: Open new ticket:

                                @quixoticjeremy said in Sodium: Open new ticket:

                                @gjacobse said in Sodium: Open new ticket:

                                @quixoticjeremy said in Sodium: Open new ticket:

                                @gjacobse said in Sodium: Open new ticket:

                                Should there be a Submit button?

                                0_1501780499893_Selection_057.png

                                Why in the world is your submit button above your description box....

                                Ah uhm. well,.. uh.. Are you saying the New Ticket bar is the submit button?

                                No. Look at your screenshot, right under due date.

                                Oh - well. yea,.. there it is. Huh.

                                What browser are you using?

                                Firefox

                                LOL gene what did you do! I'm in firefox now, I'm playing with screensize, I'm doing everything and I can't replicate this....

                                Who me? (innocent look)

                                Looks find in Chrome - but can move things around (whopps) resetting the browser sets it back. Reset Firefox (54.0.1) reset the page settings and the Submit button is at the bottom now.

                                Good deal 🙂 I'm still going to look into what went on in there. I know that there is also an active bug right now where datepicker will just stop working.... so if that happens just manually enter the date.

                                1 Reply Last reply Reply Quote 0
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