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    What Are You Doing Right Now

    Water Closet
    time waster
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Cleaning since we have no Internet.

      dafyreD 1 Reply Last reply Reply Quote 0
      • dafyreD
        dafyre @DustinB3403
        last edited by

        @dustinb3403 said in What Are You Doing Right Now:

        It's a day for printers. . . 3 tickets this morning alone. .

        We got 30 something tickets yesterday morning before 10am for new user accounts that had to be ready by today.

        PenguinWranglerP 1 Reply Last reply Reply Quote 1
        • dafyreD
          dafyre @scottalanmiller
          last edited by

          @scottalanmiller said in What Are You Doing Right Now:

          Cleaning since we have no Internet.

          #firstworldproblems

          1 Reply Last reply Reply Quote 0
          • EddieJenningsE
            EddieJennings @DustinB3403
            last edited by

            @dustinb3403 said in What Are You Doing Right Now:

            It's a day for printers. . . 3 tickets this morning alone. .

            My post in the #office channel in Slack this morning:
            @channel If you have issues printing this morning, follow these steps before posting in #it-help / submit a ticket.

            1. Restart your computer.
            2. After restarting, click Start > Settings > Devices > Printers & Scanners
            3. Uncheck "Let Windows manage my default printer"
            4. Click BigPrinter on fileprint (if this doesn't appear, then go to #it-help)
            5. Click Manage.
            6. Click Set as default.
            7. Close the window.
            1 Reply Last reply Reply Quote 0
            • PenguinWranglerP
              PenguinWrangler @dafyre
              last edited by

              @dafyre said in What Are You Doing Right Now:

              @dustinb3403 said in What Are You Doing Right Now:

              It's a day for printers. . . 3 tickets this morning alone. .

              We got 30 something tickets yesterday morning before 10am for new user accounts that had to be ready by today.

              A couple of weeks ago we had someone walk into the IT department and say, this is our new hire... do you have a laptop for him? We all looked at each other blankly as no one ever told us that there was a new hire starting that day.

              EddieJenningsE dafyreD AdamFA gjacobseG 4 Replies Last reply Reply Quote 2
              • EddieJenningsE
                EddieJennings @PenguinWrangler
                last edited by

                @penguinwrangler said in What Are You Doing Right Now:

                @dafyre said in What Are You Doing Right Now:

                @dustinb3403 said in What Are You Doing Right Now:

                It's a day for printers. . . 3 tickets this morning alone. .

                We got 30 something tickets yesterday morning before 10am for new user accounts that had to be ready by today.

                A couple of weeks ago we had someone walk into the IT department and say, this is our new hire... do you have a laptop for him? We all looked at each other blankly as no one ever told us that there was a new hire starting that day.

                It's taken a couple of years, but that kind of stuff is now rare. 🙂

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • dafyreD
                  dafyre @PenguinWrangler
                  last edited by

                  @penguinwrangler said in What Are You Doing Right Now:

                  @dafyre said in What Are You Doing Right Now:

                  @dustinb3403 said in What Are You Doing Right Now:

                  It's a day for printers. . . 3 tickets this morning alone. .

                  We got 30 something tickets yesterday morning before 10am for new user accounts that had to be ready by today.

                  A couple of weeks ago we had someone walk into the IT department and say, this is our new hire... do you have a laptop for him? We all looked at each other blankly as no one ever told us that there was a new hire starting that day.

                  This was a common occurence at my last job for a long time. Heck, the day I started, I didn't even have a computer.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @EddieJennings
                    last edited by

                    @eddiejennings said in What Are You Doing Right Now:

                    @penguinwrangler said in What Are You Doing Right Now:

                    @dafyre said in What Are You Doing Right Now:

                    @dustinb3403 said in What Are You Doing Right Now:

                    It's a day for printers. . . 3 tickets this morning alone. .

                    We got 30 something tickets yesterday morning before 10am for new user accounts that had to be ready by today.

                    A couple of weeks ago we had someone walk into the IT department and say, this is our new hire... do you have a laptop for him? We all looked at each other blankly as no one ever told us that there was a new hire starting that day.

                    It's taken a couple of years, but that kind of stuff is now rare. 🙂

                    Put a two week SLA into place and let new hires sit around for a while. Fixes itself.

                    1 Reply Last reply Reply Quote 0
                    • AdamFA
                      AdamF @PenguinWrangler
                      last edited by

                      @penguinwrangler said in What Are You Doing Right Now:

                      A couple of weeks ago we had someone walk into the IT department and say, this is our new hire... do you have a laptop for him? We all looked at each other blankly as no one ever told us that there was a new hire starting that day.

                      Just convince your HR department to make it part of the "New Hire Checklist." That's what I did back in the day and it fixed it. There were a few times where they still wouldn't let us know in time, but for the most part, it fixed the issue.

                      1 Reply Last reply Reply Quote 3
                      • NerdyDadN
                        NerdyDad
                        last edited by

                        We've had the same problem and put a 2-day SLA on it. Put an end to it so far. Just have to make sure that we keep some computers in storage and ready to go

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Still waiting....

                          dafyreD wirestyle22W AdamFA 3 Replies Last reply Reply Quote 0
                          • dafyreD
                            dafyre @scottalanmiller
                            last edited by

                            @scottalanmiller said in What Are You Doing Right Now:

                            Still waiting....

                            Their appointment was some time between 8am and 5pm?

                            1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @scottalanmiller
                              last edited by wirestyle22

                              @scottalanmiller said in What Are You Doing Right Now:

                              Still waiting....

                              If you want a sh**ty contractor to do the job I can come over

                              travisdh1T 1 Reply Last reply Reply Quote 1
                              • travisdh1T
                                travisdh1 @wirestyle22
                                last edited by

                                @wirestyle22 said in What Are You Doing Right Now:

                                @scottalanmiller said in What Are You Doing Right Now:

                                Still waiting....

                                If you want a sh**ty contractor to do the job I can come over

                                You'd be much better than the cable company guys at least.

                                wirestyle22W 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @NerdyDad
                                  last edited by

                                  @nerdydad said in What Are You Doing Right Now:

                                  We've had the same problem and put a 2-day SLA on it. Put an end to it so far. Just have to make sure that we keep some computers in storage and ready to go

                                  Don't even do that. Make the SLA two days plus computer delivery time!

                                  NerdyDadN 1 Reply Last reply Reply Quote 2
                                  • wirestyle22W
                                    wirestyle22 @travisdh1
                                    last edited by

                                    @travisdh1 said in What Are You Doing Right Now:

                                    @wirestyle22 said in What Are You Doing Right Now:

                                    @scottalanmiller said in What Are You Doing Right Now:

                                    Still waiting....

                                    If you want a sh**ty contractor to do the job I can come over

                                    You'd be much better than the cable company guys at least.

                                    I try to not show my frustration to those guys. I come here for help a heck of a lot more than I come here to give it. I'm not going to sit on my throne like I'm king when I can finally do something right.

                                    But yeah, typically

                                    1 Reply Last reply Reply Quote 2
                                    • NerdyDadN
                                      NerdyDad @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in What Are You Doing Right Now:

                                      @nerdydad said in What Are You Doing Right Now:

                                      We've had the same problem and put a 2-day SLA on it. Put an end to it so far. Just have to make sure that we keep some computers in storage and ready to go

                                      Don't even do that. Make the SLA two days plus computer delivery time!

                                      Sometimes our workloads can change somewhat dramatically from week to week, so we must be prepared for some quick hires, even if they come from a temp agency. If they do come from a temp agency, then they are closely monitored.

                                      1 Reply Last reply Reply Quote 0
                                      • AdamFA
                                        AdamF @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in What Are You Doing Right Now:

                                        Still waiting....

                                        Reminds me of this clip:
                                        Youtube Video

                                        1 Reply Last reply Reply Quote 1
                                        • travisdh1T
                                          travisdh1
                                          last edited by

                                          I'm currently re-installing FreePBX because I fumble fingered the gateway address and didn't realize it till I blew away the VM to start over.... are you all sure it's not Monday morning?

                                          QuixoticJeremyQ AdamFA 2 Replies Last reply Reply Quote 0
                                          • QuixoticJeremyQ
                                            QuixoticJeremy @travisdh1
                                            last edited by

                                            @travisdh1 said in What Are You Doing Right Now:

                                            I'm currently re-installing FreePBX because I fumble fingered the gateway address and didn't realize it till I blew away the VM to start over.... are you all sure it's not Monday morning?

                                            LOL you might be experiencing what is called Monweek. These happen from time to time where against all odds your week is simply full of Mondays. The nice thing about these weeks is that when you hit the weekend it feels that much better.

                                            1 Reply Last reply Reply Quote 2
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