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    Getting IT Wrong, Every Day

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by scottalanmiller

      After a decade of seeing the same "how do people keep making the same mistakes even though we've documented what not to do ad nauseum stuff, I'm going to make a list of the most ridiculous things that truly have no excuse any longer as they've been so thoroughly documented, discussed and the information is so readily available and/or is so insanely basic either for common sense or baseline technical knowledge.

      • Installing Hyper-V as a role instead of directly
      • Using VLANs with VoIP thinking that it is a tool for QoS
      • Using reservations instead of prioritization for QoS
      • Building an IPOD in the SMB
      • Using split arrays
      • Still using RAID 5 on spinners (this is finally starting to fade away)
      • Using a SAN where there is no scale for it
      • Not virtualizing
      • Not patching systems
      • Not keeping systems updated
      NerdyDadN wirestyle22W 2 Replies Last reply Reply Quote 2
      • DustinB3403D
        DustinB3403
        last edited by

        This probably fails into another topic, but I feel it belongs.

        • Failing to document systems (not accounting for the bus)
        NerdyDadN 1 Reply Last reply Reply Quote 2
        • NerdyDadN
          NerdyDad @scottalanmiller
          last edited by

          @scottalanmiller said in Getting IT Wrong, Every Day:

          After a decade of seeing the same "how do people keep making the same mistakes even though we've documented what not to do ad nauseum stuff, I'm going to make a list of the most ridiculous things that truly have no excuse any longer as they've been so thoroughly documented, discussed and the information is so readily available and/or is so insanely basic either for common sense or baseline technical knowledge.

          • Installing Hyper-V as a role instead of directly
          • Using VLANs with VoIP thinking that it is a tool for QoS
          • Using reservations instead of prioritization for QoS
          • Building an IPOD in the SMB
          • Using split arrays
          • Still using RAID 5 on spinners (this is finally starting to fade away)
          • Using a SAN where there is no scale for it
          • Not virtualizing

          As far as I know, I'm down to 2 on that list.

          • Building an IPOD in the SMB

          Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

          • Using VLANs with VoIP thinking that it is a tool for QoS

          Tried to talk them out of the other one last week and was laughed at.

          DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 1
          • NerdyDadN
            NerdyDad @DustinB3403
            last edited by

            @DustinB3403 said in Getting IT Wrong, Every Day:

            This probably fails into another topic, but I feel it belongs.

            • Failing to document systems (not accounting for the bus)

            That should be added to the list. Documentation should always be apart of the process and is only setting up oneself for failure if not done properly and maintained.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @NerdyDad
              last edited by

              @NerdyDad said in Getting IT Wrong, Every Day:

              • Building an IPOD in the SMB

              Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

              • Using VLANs with VoIP thinking that it is a tool for QoS

              Tried to talk them out of the other one last week and was laughed at.

              Who is making the decisions here? People playing IT?

              NerdyDadN 1 Reply Last reply Reply Quote 1
              • NerdyDadN
                NerdyDad @DustinB3403
                last edited by

                @DustinB3403 said in Getting IT Wrong, Every Day:

                @NerdyDad said in Getting IT Wrong, Every Day:

                • Building an IPOD in the SMB

                Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

                • Using VLANs with VoIP thinking that it is a tool for QoS

                Tried to talk them out of the other one last week and was laughed at.

                Who is making the decisions here? People playing IT?

                Boss has a degree in robotics and landed the job from the previous guy who was just totally out there like 10 years ago. Did it all from vendors with basic IT knowledge. Then I show up and am trying to show him the light. He's not buying it. I'm glad I'm not a salesman. I'd starve.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @NerdyDad
                  last edited by

                  @NerdyDad said in Getting IT Wrong, Every Day:

                  • Building an IPOD in the SMB

                  Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

                  That's when you go to the owners and talk about some significant organizational concerns.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @NerdyDad
                    last edited by

                    @NerdyDad said in Getting IT Wrong, Every Day:

                    @DustinB3403 said in Getting IT Wrong, Every Day:

                    @NerdyDad said in Getting IT Wrong, Every Day:

                    • Building an IPOD in the SMB

                    Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

                    • Using VLANs with VoIP thinking that it is a tool for QoS

                    Tried to talk them out of the other one last week and was laughed at.

                    Who is making the decisions here? People playing IT?

                    Boss has a degree in robotics and landed the job from the previous guy who was just totally out there like 10 years ago. Did it all from vendors with basic IT knowledge. Then I show up and am trying to show him the light. He's not buying it. I'm glad I'm not a salesman. I'd starve.

                    Why is he in the position of being your boss? What's the goal in having someone whose sole job is to sabotage IT?

                    gjacobseG NerdyDadN 2 Replies Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @scottalanmiller
                      last edited by

                      @scottalanmiller said in Getting IT Wrong, Every Day:

                      @NerdyDad said in Getting IT Wrong, Every Day:

                      @DustinB3403 said in Getting IT Wrong, Every Day:

                      @NerdyDad said in Getting IT Wrong, Every Day:

                      • Building an IPOD in the SMB

                      Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

                      • Using VLANs with VoIP thinking that it is a tool for QoS

                      Tried to talk them out of the other one last week and was laughed at.

                      Who is making the decisions here? People playing IT?

                      Boss has a degree in robotics and landed the job from the previous guy who was just totally out there like 10 years ago. Did it all from vendors with basic IT knowledge. Then I show up and am trying to show him the light. He's not buying it. I'm glad I'm not a salesman. I'd starve.

                      Why is he in the position of being your boss? What's the goal in having someone whose sole job is to sabotage IT?

                      Sometimes - we don't get a choice.

                      1 Reply Last reply Reply Quote 2
                      • NerdyDadN
                        NerdyDad @scottalanmiller
                        last edited by

                        @scottalanmiller said in Getting IT Wrong, Every Day:

                        Why is he in the position of being your boss?

                        He was here before I was.

                        1 Reply Last reply Reply Quote 0
                        • NerdyDadN
                          NerdyDad
                          last edited by

                          Okay. I'm going to stop jacking this thread. I'd just suggest adding documentation to this list.

                          1 Reply Last reply Reply Quote 0
                          • momurdaM
                            momurda
                            last edited by

                            Best thread title on ML.

                            1 Reply Last reply Reply Quote 2
                            • jmooreJ
                              jmoore
                              last edited by

                              I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                              scottalanmillerS nadnerBN gjacobseG 3 Replies Last reply Reply Quote 1
                              • wirestyle22W
                                wirestyle22 @scottalanmiller
                                last edited by

                                @scottalanmiller said in Getting IT Wrong, Every Day:

                                Still using RAID 5 on spinners (this is finally starting to fade away)

                                Witch hunt successful

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @jmoore
                                  last edited by

                                  @jmoore said in Getting IT Wrong, Every Day:

                                  I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                                  Ugh

                                  Wiki is a good way to go.

                                  1 Reply Last reply Reply Quote 1
                                  • Deleted74295D
                                    Deleted74295 Banned
                                    last edited by

                                    Using the words

                                    "I've been doing this for x years"
                                    "I do this for all my clients"
                                    "There are over _____ number of users of this worldwide"

                                    NerdyDadN 1 Reply Last reply Reply Quote 1
                                    • NerdyDadN
                                      NerdyDad @Deleted74295
                                      last edited by

                                      @Breffni-Potter said in Getting IT Wrong, Every Day:

                                      Using the words

                                      "I've been doing this for x years"
                                      "I do this for all my clients"
                                      "There are over _____ number of users of this worldwide"

                                      Just because said person has done this a number of times does not mean that they've done it right a number of times and has just been lucky to get it to work this number of times.

                                      1 Reply Last reply Reply Quote 3
                                      • dbeatoD
                                        dbeato
                                        last edited by

                                        What about not having backups....? It keeps happening time and over again.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 2
                                        • scottalanmillerS
                                          scottalanmiller @dbeato
                                          last edited by

                                          @dbeato said in Getting IT Wrong, Every Day:

                                          What about not having backups....? It keeps happening time and over again.

                                          Not nearly so often, though.

                                          1 Reply Last reply Reply Quote 1
                                          • nadnerBN
                                            nadnerB @jmoore
                                            last edited by

                                            @jmoore said in Getting IT Wrong, Every Day:

                                            I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                                            No one is irreplaceable. Some people just don't know that yet.

                                            1 Reply Last reply Reply Quote 3
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