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    Getting IT Wrong, Every Day

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @NerdyDad
      last edited by

      @NerdyDad said in Getting IT Wrong, Every Day:

      • Building an IPOD in the SMB

      Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

      That's when you go to the owners and talk about some significant organizational concerns.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @NerdyDad
        last edited by

        @NerdyDad said in Getting IT Wrong, Every Day:

        @DustinB3403 said in Getting IT Wrong, Every Day:

        @NerdyDad said in Getting IT Wrong, Every Day:

        • Building an IPOD in the SMB

        Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

        • Using VLANs with VoIP thinking that it is a tool for QoS

        Tried to talk them out of the other one last week and was laughed at.

        Who is making the decisions here? People playing IT?

        Boss has a degree in robotics and landed the job from the previous guy who was just totally out there like 10 years ago. Did it all from vendors with basic IT knowledge. Then I show up and am trying to show him the light. He's not buying it. I'm glad I'm not a salesman. I'd starve.

        Why is he in the position of being your boss? What's the goal in having someone whose sole job is to sabotage IT?

        gjacobseG NerdyDadN 2 Replies Last reply Reply Quote 0
        • gjacobseG
          gjacobse @scottalanmiller
          last edited by

          @scottalanmiller said in Getting IT Wrong, Every Day:

          @NerdyDad said in Getting IT Wrong, Every Day:

          @DustinB3403 said in Getting IT Wrong, Every Day:

          @NerdyDad said in Getting IT Wrong, Every Day:

          • Building an IPOD in the SMB

          Tried to talk them out of one of them a couple of months ago, but that was shot down quickly.

          • Using VLANs with VoIP thinking that it is a tool for QoS

          Tried to talk them out of the other one last week and was laughed at.

          Who is making the decisions here? People playing IT?

          Boss has a degree in robotics and landed the job from the previous guy who was just totally out there like 10 years ago. Did it all from vendors with basic IT knowledge. Then I show up and am trying to show him the light. He's not buying it. I'm glad I'm not a salesman. I'd starve.

          Why is he in the position of being your boss? What's the goal in having someone whose sole job is to sabotage IT?

          Sometimes - we don't get a choice.

          1 Reply Last reply Reply Quote 2
          • NerdyDadN
            NerdyDad @scottalanmiller
            last edited by

            @scottalanmiller said in Getting IT Wrong, Every Day:

            Why is he in the position of being your boss?

            He was here before I was.

            1 Reply Last reply Reply Quote 0
            • NerdyDadN
              NerdyDad
              last edited by

              Okay. I'm going to stop jacking this thread. I'd just suggest adding documentation to this list.

              1 Reply Last reply Reply Quote 0
              • momurdaM
                momurda
                last edited by

                Best thread title on ML.

                1 Reply Last reply Reply Quote 2
                • jmooreJ
                  jmoore
                  last edited by

                  I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                  scottalanmillerS nadnerBN gjacobseG 3 Replies Last reply Reply Quote 1
                  • wirestyle22W
                    wirestyle22 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Getting IT Wrong, Every Day:

                    Still using RAID 5 on spinners (this is finally starting to fade away)

                    Witch hunt successful

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @jmoore
                      last edited by

                      @jmoore said in Getting IT Wrong, Every Day:

                      I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                      Ugh

                      Wiki is a good way to go.

                      1 Reply Last reply Reply Quote 1
                      • Deleted74295D
                        Deleted74295 Banned
                        last edited by

                        Using the words

                        "I've been doing this for x years"
                        "I do this for all my clients"
                        "There are over _____ number of users of this worldwide"

                        NerdyDadN 1 Reply Last reply Reply Quote 1
                        • NerdyDadN
                          NerdyDad @Deleted74295
                          last edited by

                          @Breffni-Potter said in Getting IT Wrong, Every Day:

                          Using the words

                          "I've been doing this for x years"
                          "I do this for all my clients"
                          "There are over _____ number of users of this worldwide"

                          Just because said person has done this a number of times does not mean that they've done it right a number of times and has just been lucky to get it to work this number of times.

                          1 Reply Last reply Reply Quote 3
                          • dbeatoD
                            dbeato
                            last edited by

                            What about not having backups....? It keeps happening time and over again.

                            scottalanmillerS 1 Reply Last reply Reply Quote 2
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in Getting IT Wrong, Every Day:

                              What about not having backups....? It keeps happening time and over again.

                              Not nearly so often, though.

                              1 Reply Last reply Reply Quote 1
                              • nadnerBN
                                nadnerB @jmoore
                                last edited by

                                @jmoore said in Getting IT Wrong, Every Day:

                                I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                                No one is irreplaceable. Some people just don't know that yet.

                                1 Reply Last reply Reply Quote 3
                                • gjacobseG
                                  gjacobse @jmoore
                                  last edited by

                                  @jmoore said in Getting IT Wrong, Every Day:

                                  I asked today if I could do something proper with our documentation since we have stuff scattered around everywhere. I wanted to do a wiki since I do that at home. I found out that it can be switched on in our new ticketing system but just has not yet. The person in charge of the ticketing system is very knowledgeable but just has too much to do. At the same time he holds on to everything he can as do others there. Until I found that out I thought it was a good idea...

                                  Go with the Wiki - Don't put all your information into one system. If it's down, your documentation on how to get it back won't be available...

                                  1 Reply Last reply Reply Quote 3
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