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    IT Documentation Helpers

    IT Discussion
    documentation general it knowledge
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    • DustinB3403D
      DustinB3403
      last edited by

      So in working on developing some documentation for my current employer it's rather apparent that having to work in a Word document, although functional is a huge pain in the rear.

      I'm looking for some decent tools to help with developing and maintaining our IT Documentation.

      Thanks in advance.

      travisdh1T 1 Reply Last reply Reply Quote 1
      • travisdh1T
        travisdh1 @DustinB3403
        last edited by

        @DustinB3403 I use a Drupal blog. Simple and easy to manage.

        stacksofplatesS 1 Reply Last reply Reply Quote 3
        • coliverC
          coliver
          last edited by

          Do you have Office365 with Team Sites? I found that the hosted Sharepoint wiki is really good for this type of thing. Especially since it doesn't rely on anything local, except internet access.

          1 Reply Last reply Reply Quote 3
          • gjacobseG
            gjacobse
            last edited by

            If you don't have O365, you could use the existing website as a place to work from.

            This is where having it hosted is 'good' as you get some tools which you can use. Build a subdomain and install a Wiki or as @travisdh1 mentioned Drupal and run from there.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              MediaWiki, Sharepoint's Wiki, OneNote are all decent tools for this.

              thanksajdotcomT 1 Reply Last reply Reply Quote 1
              • RamblingBipedR
                RamblingBiped
                last edited by

                If you're looking for something small, portable, and secure, TiddlyWiki is a decent option. I use it for most of my documentation as it is standalone and doesn't require a separate server/service to be running to use it. If you're needing to supply multiple users with access and/or have multiple people editing documents, it probably isn't the best choice.

                http://tiddlywiki.com/

                1 Reply Last reply Reply Quote 1
                • momurdaM
                  momurda
                  last edited by

                  We use MediaWiki

                  1 Reply Last reply Reply Quote 0
                  • J
                    Jstear
                    last edited by

                    For existing systems, check out SYDI

                    DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • thwrT
                      thwr
                      last edited by thwr

                      I'm using a SharePoint wiki, lots of Visio drawings and some UML/SysML diagrams. But using (on-premise) SharePoint isn't smart at all. Heavily depends on a lot of things, and you want your documentation to be accessible when things go south.

                      Another thing on my todo list: Migrate to some lightweight blog or wiki engine that doesn't need any database, webserver and serverside scripting language. Something you can run from your USB stick on any OS in any JS capable browser for example.

                      https://hexo.io/ looks pretty nice.

                      1 Reply Last reply Reply Quote 0
                      • MattSpellerM
                        MattSpeller
                        last edited by

                        Interns work a treat

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @MattSpeller
                          last edited by

                          @MattSpeller said in IT Documentation Helpers:

                          Interns work a treat

                          I'm plumb out, and I often hate the resulting work provided...

                          thwrT MattSpellerM 2 Replies Last reply Reply Quote 2
                          • DustinB3403D
                            DustinB3403 @Jstear
                            last edited by

                            @Jstear said in IT Documentation Helpers:

                            For existing systems, check out SYDI

                            I think I've used SYDI before, sounds very familiar....

                            T 1 Reply Last reply Reply Quote 0
                            • thwrT
                              thwr @DustinB3403
                              last edited by

                              @DustinB3403 said in IT Documentation Helpers:

                              @MattSpeller said in IT Documentation Helpers:

                              Interns work a treat

                              I'm plumb out, and I often hate the resulting work provided...

                              Agree. They need to learn, sure, but not on what's driving your business 😉

                              scottalanmillerS 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @thwr
                                last edited by

                                @thwr said in IT Documentation Helpers:

                                @DustinB3403 said in IT Documentation Helpers:

                                @MattSpeller said in IT Documentation Helpers:

                                Interns work a treat

                                I'm plumb out, and I often hate the resulting work provided...

                                Agree. They need to learn, sure, but not on what's driving your business 😉

                                They can't legally learn on what's driving the business in the US.

                                thwrT 1 Reply Last reply Reply Quote 1
                                • thwrT
                                  thwr @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in IT Documentation Helpers:

                                  @thwr said in IT Documentation Helpers:

                                  @DustinB3403 said in IT Documentation Helpers:

                                  @MattSpeller said in IT Documentation Helpers:

                                  Interns work a treat

                                  I'm plumb out, and I often hate the resulting work provided...

                                  Agree. They need to learn, sure, but not on what's driving your business 😉

                                  They can't legally learn on what's driving the business in the US.

                                  You are mean 😉

                                  1 Reply Last reply Reply Quote 0
                                  • MattSpellerM
                                    MattSpeller @DustinB3403
                                    last edited by

                                    @DustinB3403 said in IT Documentation Helpers:

                                    @MattSpeller said in IT Documentation Helpers:

                                    Interns work a treat

                                    I'm plumb out, and I often hate the resulting work provided...

                                    You need to work on your beatings, technique must be off

                                    thwrT 1 Reply Last reply Reply Quote 2
                                    • thwrT
                                      thwr @MattSpeller
                                      last edited by thwr

                                      @MattSpeller said in IT Documentation Helpers:

                                      @DustinB3403 said in IT Documentation Helpers:

                                      @MattSpeller said in IT Documentation Helpers:

                                      Interns work a treat

                                      I'm plumb out, and I often hate the resulting work provided...

                                      You need to work on your beatings, technique must be off

                                      Mwaha... One of my colleagues just said this today: "You are an expert at punishing people" 😉

                                      1 Reply Last reply Reply Quote 3
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        So I have used SYDI before (after rerunning it it all came back as "OH YEAH!")

                                        And this is a rather great tool for basic system documentation, but not really so great for Disaster recovery kinds of documentation. But I could certainly use this to generate documentation on the systems in the business as a starting point, or reference system.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Jstear
                                          last edited by

                                          @Jstear said in IT Documentation Helpers:

                                          For existing systems, check out SYDI

                                          Anyone got screenshots of SYDI? What does it actually look like?

                                          DustinB3403D 1 Reply Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in IT Documentation Helpers:

                                            @Jstear said in IT Documentation Helpers:

                                            For existing systems, check out SYDI

                                            Anyone got screenshots of SYDI? What does it actually look like?

                                            I'll abstract some info from a system I'm scanning, give me 15.

                                            thwrT 1 Reply Last reply Reply Quote 2
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