Solved What inventory systems are being used now
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We use MobileAsset Pro, it works is rather cheap, and allows our remote offices to manage assets as required from a Web console.
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free version of lansweeper looks good too! http://www.lansweeper.com/purchase.aspx
Everyone on different forums are complaining about the performance of spiceworks local install.
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@Ambarishrh said:
Everyone on different forums are complaining about the performance of spiceworks local install.
Yeah, I don't understand why Windows 7/8.1 machines appear as Apple Mac Devices in Spiceworks and asking for SSH credentials.
Lots of weird issues on 3 different sites, so I wrote it off all together.
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@Breffni-Potter said in What inventory systems are being used now:
@Ambarishrh said:
Everyone on different forums are complaining about the performance of spiceworks local install.
Yeah, I don't understand why Windows 7/8.1 machines appear as Apple Mac Devices in Spiceworks and asking for SSH credentials.
Lots of weird issues on 3 different sites, so I wrote it off all together.
What are you using now?
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@Ambarishrh said:
What are you using now?
If I need on-going monitoring and management, LanSweeper.
For manual inventory, Stripe IT.
For inventory combined with helpdesk, FreshService. Though not used it in production for awhile.
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How does freshservice compares to Spiceworks cloud help desk? The free version of freshservice
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LANSweeper looks very promising!!
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Will test Lansweeper, for now marking this as the answer and resolved. Thank you guys
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@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
How?
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@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
Remember, this is a conversation about inventory. that is the context. There is no way to do this. There isn't even an interface on their hosted solution for inventory.
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@Ambarishrh said in What inventory systems are being used now:
@aaronstuder said in What inventory systems are being used now:
No way to connect SW local to their hosted helpdesk-only solution.
Sure you can...
How?
You do not. I'm not sure wtf he things he is talking about.
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That's on the hosted helpdesk? What tab? If you link it, what shows up?
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So you can link OTHER Spiceworks helpdesks into it? That seems odd.
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Oh, I found that page. I think you are confused about what that is. That's NOT linking the inventory to your helpdesk that is hosted, that's linking your account to a specific public URL for your on premises installation. It's just your account, and it's just a link, no integration.
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Why are there three different links on that page of Aarons?
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@Dashrender said in What inventory systems are being used now:
Why are there three different links on that page of Aarons?
Because they are putting links into your profile menu on Spiceworks.com.
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That's just part of your SW page, it's not related to SW Hosted Helpdesk. But, as you know, they merge all of those things into a single interface so you can't tell where your local install ends and the community begins. But that's the SW community he is looking at there.
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PDQ Inventory is amazing. I highly recommend it. I love being able to remotely and silently uninstall almost any application via the GUI by literally right clicking the application and clicking uninstall.
