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    Google Apps for Work to new Account

    Scheduled Pinned Locked Moved IT Discussion
    19 Posts 6 Posters 2.4k Views
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    • JaredBuschJ
      JaredBusch
      last edited by

      If the outgoing person does not have the tools in the account to migrate the account to a new reseller, then you need to contact Google. I personally have no experience with this, sorry.

      1 Reply Last reply Reply Quote 1
      • JoelJ
        Joel
        last edited by

        Anyone have a number I can call for Google support?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @Joel
          last edited by

          @Joel said:

          Anyone have a number I can call for Google support?

          hopefully the soon to be Ex tech does if nothing else.

          1 Reply Last reply Reply Quote 0
          • stacksofplatesS
            stacksofplates
            last edited by stacksofplates

            I saw someone talk about Google takeout before. That may help in this situation?

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @stacksofplates
              last edited by

              @johnhooks I don't believe that will pull the email out though.

              Contacts information yeah (If I remember correctly) but not emails.

              stacksofplatesS 1 Reply Last reply Reply Quote 0
              • stacksofplatesS
                stacksofplates @DustinB3403
                last edited by stacksofplates

                @DustinB3403 said:

                @johnhooks I don't believe that will pull the email out though.

                Contacts information yeah (If I remember correctly) but not emails.

                Ah ok. I saw it had a Gmail export function but I didn't know what actually came out of it.

                Looks like it might work

                0_1456161536100_Screenshot 2016-02-22 at 12.17.54 PM.png

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                • DashrenderD
                  Dashrender
                  last edited by

                  You could pull all of the email out into PST files or some other format for whatever email client you use,
                  but that doesn't really get you were you want to be.

                  Question, is the end goal to stay with Google Docs?

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                  • JoelJ
                    Joel
                    last edited by

                    So I just found out - the outgoing IT can generate a token transfer code...Which will then move the admin control from his reseller account into the new reseller account. Doing this doesnt cause any loss of data and doesnt need any migration and everything will stay as is....The problem is - i'm not a google reseller so cant move into my account. I will see if I can sign up for a reseller account or otherwise find a local reseller!

                    I'm meeting with the client tomorrow to discuss the options - whether we stick with google or not.

                    stacksofplatesS 1 Reply Last reply Reply Quote 0
                    • stacksofplatesS
                      stacksofplates @Joel
                      last edited by

                      @Joel said:

                      So I just found out - the outgoing IT can generate a token transfer code...Which will then move the admin control from his reseller account into the new reseller account. Doing this doesnt cause any loss of data and doesnt need any migration and everything will stay as is....The problem is - i'm not a google reseller so cant move into my account. I will see if I can sign up for a reseller account or otherwise find a local reseller!

                      I'm meeting with the client tomorrow to discuss the options - whether we stick with google or not.

                      Wow I didn't realize they had reseller accounts. Is the reason just to have someone else manage your accounts for you?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • JoelJ
                        Joel
                        last edited by

                        yup -
                        https://support.google.com/work/reseller/answer/6182439

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                        • scottalanmillerS
                          scottalanmiller @stacksofplates
                          last edited by

                          @johnhooks said:

                          Wow I didn't realize they had reseller accounts. Is the reason just to have someone else manage your accounts for you?

                          We used to be one, there was just zero interest. Once O365 came out, we never once found someone interesting in Google Apps. I found that surprising, but so it was.

                          stacksofplatesS 1 Reply Last reply Reply Quote 1
                          • stacksofplatesS
                            stacksofplates @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @johnhooks said:

                            Wow I didn't realize they had reseller accounts. Is the reason just to have someone else manage your accounts for you?

                            We used to be one, there was just zero interest. Once O365 came out, we never once found someone interesting in Google Apps. I found that surprising, but so it was.

                            Ya I think education is the only place I've ever seen it used in practice in real life.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              I've seen several more modern firms (but not the kind using MSPs) that use it.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                I think if you're used to MS Office - why would you even consider Google Docs - especially once O365 came out. The online versions of Office apps are close enough that most people can muddle their way through. Google docs - lots of differences... not horrible.. but definitely different.

                                In either case, the notion of saving a file is weird to say the least compared to old school local drive or network shares.

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