Training Sessions
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@JaredBusch said:
@Minion-Queen said:
Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.
No, their product is an inventory scanner. The helpdesk is an add on. Always has been.
But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.
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@Dashrender said:
SpiceWorks themselves aren't making this an IT conference, they're making it a sudo-IT conference.
Hilarious UNIX - Freudian slip there. pseudo-IT
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@scottalanmiller said:
But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.
I completely disagree. Creating a hosted helpdesk was a no brainer simply because it was low hanging fruit. It made it look like they were doing something cool in a hosted fashion because there is no way to make a hosted scanner without agents or a remote collector.
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@JaredBusch said:
@scottalanmiller said:
But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.
I completely disagree. Creating a hosted helpdesk was a no brainer simply because it was low hanging fruit. It made it look like they were doing something cool in a hosted fashion because there is no way to make a hosted scanner without agents or a remote collector.
But they have agents and a remote collector and you can do VPN too. Many people at SpiceCorps events aren't aware of the scanning and only use the helpdesk, from my experience at them. That they can do hosted helpdesk and call it hosted Spiceworks and have very few people asking for more is pretty surprising if the scanning is that big of a thing relatively speaking.
They can do a hosted full product pretty easily, if we had access to their code that they have we could do it for cheap.
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I think a training session on "basic" (Scott stay away from this post) network design should be a course. Things like Server implementation, the few cases of why virtualizing doesn't make sense, how to get to being fully virtualized, Accounting for growth in a server deployment etc.
Implementation practices for HyperV XenServer and ESXi.
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@DustinB3403 said:
I think a training session on "basic" (Scott stay away from this post) network design should be a course. Things like Server implementation, the few cases of why virtualizing doesn't make sense, how to get to being fully virtualized, Accounting for growth in a server deployment etc.
Implementation practices for HyperV XenServer and ESXi.
Easy to cover when virtualiation does not make sense.... only when it is impossible. Literally, only then.
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I don't think we have a single physical server besides our backup & email archive servers. Everything else is virtual.
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No physicals here since 2004.
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Are there any plans to record for pps like me who can't join there, well at least for now!
And regarding topics, i would love to see someone giving a session on a tool like ansible.
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We will be recording all sessions. I would like to live stream at least one but working out those details now.
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Live streaming is a great idea, but not sure how many of us could be available due to timezone differences. So we will have access to the recorded sessions i believe
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Please use some sort of voice-to-text solution to transcribe the session speakers for the recorded sessions... It makes life easier when we can watch the videos with audio off... as long as the VTT is better than Google's Voicemail transcription, lol.
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@dafyre said:
Please use some sort of voice-to-text solution to transcribe the session speakers for the recorded sessions... It makes life easier when we can watch the videos with audio off... as long as the VTT is better than Google's Voicemail transcription, lol.
That gets expensive because you reall yneed it to be manually audited after the Voice to text. man hours are not cheap.
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If you attend I can get a Interpreter if you need! But voice to text is not going to happen due to sheer cost.
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Addressing emotional responses when non-IT folks say things such as "we NEED this". In situations like "We NEED HA" but don't fully grasp what is gained from their understanding of it, and how to address it.
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I don't need an interpreter any more... I need the practice at listening, ha ha ha. I'll even volunteer to do the subtitles (I've done this for a few videos over the years).
Even if you use something like Dragon Dictate (or some of these alternatives: http://alternativeto.net/software/nuance-dragon-naturallyspeaking/) just to record a transcript of what is being said, that could be a huge help for some of us.
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I would be happy to speak with you and take you up on that.
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@DustinB3403 said:
Addressing emotional responses when non-IT folks say things such as "we NEED this". In situations like "We NEED HA" but don't fully grasp what is gained from their understanding of it, and how to address it.
Just to be clear... you are suggesting this as a training session, right?
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@Minion-Queen Just let me know. I can start doing some research on what apps would be good for transcription.
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@dafyre Of course
Addressing emotional responses is a critical skill set for everyone (not just IT people)
