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    Training Sessions

    MangoCon
    mangocontraining
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    • dafyreD
      dafyre @Minion Queen
      last edited by

      @Minion-Queen said:

      Oh yes there are drivers. But how much do they get to drive is the question. There is such a wide range of attendees it's always interesting to really dive in to see what they do day to day.

      I think that is an issue with any conference. As Scott put it so perfectly as a thread title, IT Is not just a series of checkboxes... A lot of what we do is similar and translates well from one company to the next, but none of it is cookie-cutter.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        Interesting take. I know I didn't really talk to that many people there, primarily the ML crowd, but those I did speak to were all most certainly IT folks. Don't recall speaking to any purely helpdesk types. Unless Danielle counts herself there (but I don't).

        Sure, all of the IT people talk to each other, it's self fulfilling. The non-IT people, the non-community people all or nearly all skip the social events, don't go looking for us because we already know so many people. There are very clearly two groups of people at the conference.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @JaredBusch said:

          @Dashrender said:

          Interesting take. I know I didn't really talk to that many people there, primarily the ML crowd, but those I did speak to were all most certainly IT folks. Don't recall speaking to any purely helpdesk types. Unless Danielle counts herself there (but I don't).

          That is because the orbit of Scott's reality bubble is not overlapping the rest of reality very much.

          I've spoken to a LOT of people at the conference over the years and looked at a lot of the feedback. There are a majority of attendees who actually find those sessions that we find silly and frivolous to be great and full of value. There are huge numbers that attend the super basic "day before" training stuff too, that stuff that walks through how to scan and things like that. Really basic stuff. Those people almost never switch over to the other side.

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          • scottalanmillerS
            scottalanmiller @JaredBusch
            last edited by

            @JaredBusch said:

            @Minion-Queen said:

            Remember their product is helpdesk software so that is who it attracts. There were very few decision makers there outside of the been attending for years crowd.

            No, their product is an inventory scanner. The helpdesk is an add on. Always has been.

            But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said:

              SpiceWorks themselves aren't making this an IT conference, they're making it a sudo-IT conference.

              Hilarious UNIX - Freudian slip there. pseudo-IT 😉

              1 Reply Last reply Reply Quote 4
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by

                @scottalanmiller said:

                But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.

                I completely disagree. Creating a hosted helpdesk was a no brainer simply because it was low hanging fruit. It made it look like they were doing something cool in a hosted fashion because there is no way to make a hosted scanner without agents or a remote collector.

                scottalanmillerS 1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said:

                  @scottalanmiller said:

                  But that's not the main focus. So much so that "Hosted Spiceworks" is helpdesk only. They started with the scanner but added the helpdesk almost immediately and it became at least on par nearly from the beginning.

                  I completely disagree. Creating a hosted helpdesk was a no brainer simply because it was low hanging fruit. It made it look like they were doing something cool in a hosted fashion because there is no way to make a hosted scanner without agents or a remote collector.

                  But they have agents and a remote collector and you can do VPN too. Many people at SpiceCorps events aren't aware of the scanning and only use the helpdesk, from my experience at them. That they can do hosted helpdesk and call it hosted Spiceworks and have very few people asking for more is pretty surprising if the scanning is that big of a thing relatively speaking.

                  They can do a hosted full product pretty easily, if we had access to their code that they have we could do it for cheap.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    I think a training session on "basic" (Scott stay away from this post) network design should be a course. Things like Server implementation, the few cases of why virtualizing doesn't make sense, how to get to being fully virtualized, Accounting for growth in a server deployment etc.

                    Implementation practices for HyperV XenServer and ESXi.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @DustinB3403
                      last edited by

                      @DustinB3403 said:

                      I think a training session on "basic" (Scott stay away from this post) network design should be a course. Things like Server implementation, the few cases of why virtualizing doesn't make sense, how to get to being fully virtualized, Accounting for growth in a server deployment etc.

                      Implementation practices for HyperV XenServer and ESXi.

                      Easy to cover when virtualiation does not make sense.... only when it is impossible. Literally, only then.

                      1 Reply Last reply Reply Quote 1
                      • J
                        Jason Banned
                        last edited by

                        I don't think we have a single physical server besides our backup & email archive servers. Everything else is virtual.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          No physicals here since 2004.

                          1 Reply Last reply Reply Quote 0
                          • AmbarishrhA
                            Ambarishrh
                            last edited by

                            Are there any plans to record for pps like me who can't join there, well at least for now! 🙂

                            And regarding topics, i would love to see someone giving a session on a tool like ansible.

                            1 Reply Last reply Reply Quote 1
                            • Minion QueenM
                              Minion Queen Banned
                              last edited by

                              We will be recording all sessions. I would like to live stream at least one but working out those details now.

                              1 Reply Last reply Reply Quote 1
                              • AmbarishrhA
                                Ambarishrh
                                last edited by

                                Live streaming is a great idea, but not sure how many of us could be available due to timezone differences. So we will have access to the recorded sessions i believe 🙂

                                1 Reply Last reply Reply Quote 0
                                • dafyreD
                                  dafyre
                                  last edited by

                                  Please use some sort of voice-to-text solution to transcribe the session speakers for the recorded sessions... It makes life easier when we can watch the videos with audio off... as long as the VTT is better than Google's Voicemail transcription, lol.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @dafyre
                                    last edited by

                                    @dafyre said:

                                    Please use some sort of voice-to-text solution to transcribe the session speakers for the recorded sessions... It makes life easier when we can watch the videos with audio off... as long as the VTT is better than Google's Voicemail transcription, lol.

                                    That gets expensive because you reall yneed it to be manually audited after the Voice to text. man hours are not cheap.

                                    1 Reply Last reply Reply Quote 2
                                    • Minion QueenM
                                      Minion Queen Banned
                                      last edited by

                                      If you attend I can get a Interpreter if you need! But voice to text is not going to happen due to sheer cost.

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        Addressing emotional responses when non-IT folks say things such as "we NEED this". In situations like "We NEED HA" but don't fully grasp what is gained from their understanding of it, and how to address it.

                                        dafyreD 1 Reply Last reply Reply Quote 2
                                        • dafyreD
                                          dafyre
                                          last edited by

                                          I don't need an interpreter any more... I need the practice at listening, ha ha ha. I'll even volunteer to do the subtitles (I've done this for a few videos over the years).

                                          Even if you use something like Dragon Dictate (or some of these alternatives: http://alternativeto.net/software/nuance-dragon-naturallyspeaking/) just to record a transcript of what is being said, that could be a huge help for some of us.

                                          1 Reply Last reply Reply Quote 0
                                          • Minion QueenM
                                            Minion Queen Banned
                                            last edited by

                                            I would be happy to speak with you and take you up on that.

                                            dafyreD 1 Reply Last reply Reply Quote 1
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