@guyinpv said in Suggestion for decent, free, ticketing with simple needs?:
I already have an account on Freshdesk which is an actual ticketing system, but I have it set up more for public support at our ecommerce, not internal tickets.
Can you not just create another Freshdesk site and use that?
So have:
https://mysite1.freshdesk.com (public)
https://mysite2.freshdesk.com (internal)