Controversial posts made by DustinB3403

@Dashrender said in What Are You Doing Right Now:

I didn't even look - yeah, if that's the case - I'm with JB.

Here's a napkin for the s** on your nose*

@IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

Because IT isn't generally a money producing department, so having your accountant or other departments wasting their fucking time is wasting way more fucking money. IDK, maybe try it out.

@Obsolesce sounds like you decided to stake out a playground and was concerned about getting hungry.

Creeper.

@IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

Must be fucking nice that the accountants are installing toner and removing paper jams.

@Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

But that is NOT what this thread is about.

This thread went there through the natural conversation process.

Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

Like where @wrx7m said he works.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

I work at a family-owned business.

@IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@DustinB3403 put the keyboard down and walk away..

What?

You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

Get bent, clearly @wrx7m has a ton of printers all over the place that are causing issues. IT is responsible for the printers and ensuring they are functional, thus have a say in what should be used in them.

@wrx7m also reports to the CFO of his company, so any dead printers because Frank the tank purchaser who buys the cheapest toner he can possibly find is killing company equipment and causing more issues than he's saving in money. He's also very likely spending way more money on crap toner for these printers as they get replaced way more frequently and cause way more issues.

@IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@DustinB3403 put the keyboard down and walk away..

What?

If you watch over the pennies, the dollars take care of themselves.

@wrx7m If your CFO isn't doing something to remedy it, then he's not doing his job.

The issue with the super cheap toner (IME) is that it clumps together causing jams or streaks on the paper. So you replace it, even if it still has "plenty of life" just so you can continue and end up spending more money on more toner faster.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

I could tell him to order genuine only. However, he will say that they are too much. This will come down to my boss saying that the company needs to budget for genuine toner.

Well it really comes down to whether or not a stoppage of the printer is costing the business so much money that genuine would be worthwhile.

I can't say that it is or isn't. But it is certainly something to consider.

I had a purchaser who purchased supplies like for our printers too, and I was able to convince him that at least quality 3rd party toner was better than the bargain value toner which caused work stoppages and shipping delays.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

It is a consumable, like paper. I don't need to be in charge of that.

If the consumable is causing the printer to stop work, I would think you'd want to be in charge of it.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

I order all IT issued equipment.

Why is printer supplies not a part of that?

And on top of that, the things purchased cause more issues (and likely reprints) rather than just using genuine or quality aftermarket parts and supplies?

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

guy who orders toner,

So you work for a place where general managers just purchase things without approval?

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

Yeah, the thing is, although I have been able to centralize some stuff, they are all too freakin lazy to get up and go to centralized printers that are 10-20 ft away.

Accounting will fix that.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

Accounting started this process

They are very likely looking at the monthly spend on supplies for all of these different printers (likely different makes and models too) and trying to reduce that cost.

So many people don't require printers, getting a few higher capacity and faster printers that are more central tends to work out so much better than 20 something printers with their own toner etc.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@dbeato said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

It is common, however just make sure when they configure only the Static IP of the printers to be picking them up. Also make sure the SNMP community is not public (also none of your devices should have that).

I should ask them about this. I am guessing that all the printers are going to have to be networked now.

They aren't currently? Which printers are you looking at having maintenance plans on? Usually you get a few "centralized printers" and that handful of devices are what get managed.

If you wanted Bob in accounting to have his own printer, it could be networked, but usually not on a maintenance contract.

@dbeato said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

@jt1001001 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

We have Xerox leased copiers/printers

I pity you.

Xerox are not bad printers.

I'd argue you about that. What size printers are you using?