Bluetooth Or Standard Headset For VoIP System
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I'm looking for some sound advice on a headset for the VoIP system. We recently retired our 21 year old phone system and are on a VoIP system provided by a local and growing provider. The phones are Aastra 6739i. They have Bluetooth built in.
Our switchboard operator would like a headset so she can answer a call when at the copier. She does know she still needs to go back to switch board to transfer but would love to answer calls away from the desk.
So far I've tried the Jabra PRO 920 and Plantronics CS530.
The Jabra had no option to answer phone calls and the Plantronics CS530 did but only if you go take the handset off the base first and then you can talk.
So, 0-2 so far.
Basically, the office clerk wants the option answer a call when she is over at the copier. She does know she has to go back to switch board to transfer the call but to be able to answer when across the room his huge.
Am I just thinking too big here? Or is there a good device and perhaps a Bluetooth only solution?
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Congrats on retiring the system.
I have a Jabra Pro and it works great - I've walked all over with it and havn't had a problem with it.
I have a Yealink which also has the GN1000 handset lifter.
I'm not sure what the difference is, but I'm sure we can determine the issue.Tagging:@Mike-Ralston @art_of_shred @JaredBusch
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@garak0410 said in Bluetooth Or Standard Headset For VoIP System:
I'm looking for some sound advice ...
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Your problem is the phone needs a lifter or a EHS adapter.
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@JaredBusch said in Bluetooth Or Standard Headset For VoIP System:
Your problem is the phone needs a lifter or a EHS adapter.
Gross.
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not sure wtf is going on with the down voting, but it is a fact that if the unit requires the handset to be lifted for the headset to work, then you either need a lifter or an EHS device designed for the phone.
Yealink sells an EHS for their phones so you don't have to use a lifter.
Google tells me that Aastra phones have specific EHS compatible stuff.
http://headsetstore.global-teck.com/aastra-compatible-headsets/aastra-compatible-jabra-pro-920-ehs-bundle-wireless-headset-system-aastra-phones-5370-5370ip-5380-5380ip-6739i-6751i-6753i-6755i-6757i-6757cti-6771-6773ip-6775ip-7434ip-7444ip/Let me ask this quesiton. Why not just use a DECT unit?
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@JaredBusch said in Bluetooth Or Standard Headset For VoIP System:
not sure wtf is going on with the down voting, but it is a fact that if the unit requires the handset to be lifted for the headset to work, then you either need a lifter or an EHS device designed for the phone.
Yealink sells an EHS for their phones so you don't have to use a lifter.
Google tells me that Aastra phones have specific EHS compatible stuff.
http://headsetstore.global-teck.com/aastra-compatible-headsets/aastra-compatible-jabra-pro-920-ehs-bundle-wireless-headset-system-aastra-phones-5370-5370ip-5380-5380ip-6739i-6751i-6753i-6755i-6757i-6757cti-6771-6773ip-6775ip-7434ip-7444ip/Let me ask this quesiton. Why not just use a DECT unit?
I am going to give that bundle specifically made for the Aastra a try...this project got put on the back burner because, well, SOLO IT Director/Shop...you know how that goes.
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DECT has way better range than BT and from the few times I looked at BT headsets, the average user reviews are quite a bit lower than some (definitely not all) of the DECT units.
