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    Burned by Eschewing Best Practices

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    best practices
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    • scottalanmillerS
      scottalanmiller @Grey
      last edited by

      @grey said in Burned by Eschewing Best Practices:

      @jaredbusch said in Burned by Eschewing Best Practices:

      No, you went all south on that thread.

      I don't understand the purpose of this thread. Is it just to document how people are shooting themselves in the foot for some kind of exercise later where you can point to the collated material and say, "look, here, these are all cases of fake IT pros, or salespeople, failing to work in the best interests of [company]. They have all built an inverted pyramid of doom and are paying the price."

      900+ pages of people who are wrong on the Internet? Is it needed?
      https://imgs.xkcd.com/comics/duty_calls.png

      Yes, it is a thread of documentation so that when people (and they do this) say that best practices aren't really best practices or that people never really get hurt for not doing them, we have it documented. Because on SW, this was a regular excuse given for not doing things that someone knew better than not to do.

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @Grey
        last edited by

        @grey said in Burned by Eschewing Best Practices:

        @jaredbusch said in Burned by Eschewing Best Practices:

        No, you went all south on that thread.

        I don't understand the purpose of this thread. Is it just to document how people are shooting themselves in the foot for some kind of exercise later where you can point to the collated material and say, "look, here, these are all cases of fake IT pros, or salespeople, failing to work in the best interests of [company]. They have all built an inverted pyramid of doom and are paying the price."

        900+ pages of people who are wrong on the Internet?

        Pretty much.

        Is it needed?

        What, you don't like making fun of people?

        Really the main benefit to this thread in my eyes is that new comers can just browse a few of these pages and see many examples of how doing the wrong thing really costs these people and their businesses.

        The fact that this page keeps growing so fast just shows how much of an epidemic it really is.

        scottalanmillerS GreyG 2 Replies Last reply Reply Quote 3
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Burned by Eschewing Best Practices:

          @grey said in Burned by Eschewing Best Practices:

          @jaredbusch said in Burned by Eschewing Best Practices:

          No, you went all south on that thread.

          I don't understand the purpose of this thread. Is it just to document how people are shooting themselves in the foot for some kind of exercise later where you can point to the collated material and say, "look, here, these are all cases of fake IT pros, or salespeople, failing to work in the best interests of [company]. They have all built an inverted pyramid of doom and are paying the price."

          900+ pages of people who are wrong on the Internet?

          Pretty much.

          Is it needed?

          What, you don't like making fun of people?

          Really the main benefit to this thread in my eyes is that new comers can just browse a few of these pages and see many examples of how doing the wrong thing really costs these people and their businesses.

          The fact that this page keeps growing so fast just shows how much of an epidemic it really is.

          I understand that it is a fine line, when does documenting why things are best practices become a problem. But let's think about it another way. How often do people use the lack of threads like this as "proof" that SANs don't fail or that IPODs aren't costly or that patches aren't needed. People use the lack of anecdotal evidence as "proof" that statistics and logic aren't real. This thread is a testament to the fact that things we've learned to be bad patterns are really bad patterns and that best practices exist for a reason and that in the real world, skipping them will burn you over and over again, often in ways you might not have predicted.

          1 Reply Last reply Reply Quote 1
          • GreyG
            Grey @Dashrender
            last edited by

            @dashrender said in Burned by Eschewing Best Practices:

            @grey said in Burned by Eschewing Best Practices:

            @jaredbusch said in Burned by Eschewing Best Practices:

            No, you went all south on that thread.

            I don't understand the purpose of this thread. Is it just to document how people are shooting themselves in the foot for some kind of exercise later where you can point to the collated material and say, "look, here, these are all cases of fake IT pros, or salespeople, failing to work in the best interests of [company]. They have all built an inverted pyramid of doom and are paying the price."

            900+ pages of people who are wrong on the Internet?

            Pretty much.

            Is it needed?

            What, you don't like making fun of people?

            Really the main benefit to this thread in my eyes is that new comers can just browse a few of these pages and see many examples of how doing the wrong thing really costs these people and their businesses.

            The fact that this page keeps growing so fast just shows how much of an epidemic it really is.

            I just don't think it's necessary to make fun of people who may be very sincere in trying to do their best. Even the documentation of the poor decisions or runs in to territory where oit may be less about a learning experience for others and more about collecting things to laugh and troll over.

            scottalanmillerS 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Grey
              last edited by

              @grey said in Burned by Eschewing Best Practices:

              @dashrender said in Burned by Eschewing Best Practices:

              @grey said in Burned by Eschewing Best Practices:

              @jaredbusch said in Burned by Eschewing Best Practices:

              No, you went all south on that thread.

              I don't understand the purpose of this thread. Is it just to document how people are shooting themselves in the foot for some kind of exercise later where you can point to the collated material and say, "look, here, these are all cases of fake IT pros, or salespeople, failing to work in the best interests of [company]. They have all built an inverted pyramid of doom and are paying the price."

              900+ pages of people who are wrong on the Internet?

              Pretty much.

              Is it needed?

              What, you don't like making fun of people?

              Really the main benefit to this thread in my eyes is that new comers can just browse a few of these pages and see many examples of how doing the wrong thing really costs these people and their businesses.

              The fact that this page keeps growing so fast just shows how much of an epidemic it really is.

              I just don't think it's necessary to make fun of people who may be very sincere in trying to do their best.

              Well we aren't making fun. And the point here is that violating best practices is not doing their best. At some point a baseline of professional responsibility is needed. That's why best practices exist. This is not a thread of "things that went wrong" or "poor decisions". This is blatant violations of things that are clearly not okay.

              And until people do not use the lack of this thread as "proof" that best practices are false, it's critical that things like this exist.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Grey
                last edited by

                @grey said in Burned by Eschewing Best Practices:

                Even the documentation of the poor decisions or runs in to territory where oit may be less about a learning experience for others and more about collecting things to laugh and troll over.

                By that logic, posting questions is the same thing. But that's not what it is. We work in an industry where vendors use a lack of evidence to bully customers into bad decisions that favour the vendors. Customers who have made bad decisions do the same thing to try to validate their own bad decisions. People routinely try to do their jobs with zero thought, research or verification. These things need to be called out. Both because we can't bury this stuff, and also because not calling it out is directly used as an excuse to bully others into thinking violating best practices is okay.

                1 Reply Last reply Reply Quote 1
                • nadnerBN
                  nadnerB
                  last edited by

                  https://www.itnews.com.au/news/petya-damage-to-tnt-express-systems-is-likely-permanent-468600

                  International courier TNT Express has warned that it may have permanently lost access to some critical business data and systems following the damaging Petya malware attack.
                  Ā 
                  Its parent company FedEx also today revealed the business had similarly fallen victim to the WannaCry malware just one month earlier.

                  ...
                  The Petya attack was a heavy blow to a company that had spent the past month grappling with the fallout of the WannaCry ransomware attack.

                  travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • travisdh1T
                    travisdh1 @nadnerB
                    last edited by

                    @nadnerb said in Burned by Eschewing Best Practices:

                    https://www.itnews.com.au/news/petya-damage-to-tnt-express-systems-is-likely-permanent-468600

                    International courier TNT Express has warned that it may have permanently lost access to some critical business data and systems following the damaging Petya malware attack.
                    Ā 
                    Its parent company FedEx also today revealed the business had similarly fallen victim to the WannaCry malware just one month earlier.

                    ...
                    The Petya attack was a heavy blow to a company that had spent the past month grappling with the fallout of the WannaCry ransomware attack.

                    http://i0.kym-cdn.com/entries/icons/original/000/000/554/facepalm.jpg

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @nadnerB
                      last edited by

                      @nadnerb said in Burned by Eschewing Best Practices:

                      https://www.itnews.com.au/news/petya-damage-to-tnt-express-systems-is-likely-permanent-468600

                      International courier TNT Express has warned that it may have permanently lost access to some critical business data and systems following the damaging Petya malware attack.
                      Ā 
                      Its parent company FedEx also today revealed the business had similarly fallen victim to the WannaCry malware just one month earlier.

                      ...
                      The Petya attack was a heavy blow to a company that had spent the past month grappling with the fallout of the WannaCry ransomware attack.

                      Holy crap!

                      momurdaM 1 Reply Last reply Reply Quote 0
                      • momurdaM
                        momurda @scottalanmiller
                        last edited by momurda

                        @scottalanmiller @nadnerB @travisdh1 We ship lots of stuff. Occasionally in the past the shipping person here would get fake TNT Express emails notifications telling them to click this link for delivery notifications(just like the fake UPS/Fedex ones), etc. User didnt bite. I checked them out on mxtoolbox after that, no spf. Not surprising their computers werent updated either.

                        1 Reply Last reply Reply Quote 2
                        • DustinB3403D
                          DustinB3403
                          last edited by

                          Appears to be ignoring all best practice by splitting arrays, and using RAID5 (unknown if its on spinning rust or ssd)

                          Not installing ESXi onto an SD card, but instead using a RAID1.

                          EddieJenningsE 1 Reply Last reply Reply Quote 1
                          • EddieJenningsE
                            EddieJennings @DustinB3403
                            last edited by

                            @dustinb3403 said in Burned by Eschewing Best Practices:

                            Appears to be ignoring all best practice by splitting arrays, and using RAID5 (unknown if its on spinning rust or ssd)

                            Not installing ESXi onto an SD card, but instead using a RAID1.

                            Alas, two of our production boxes have split arrays šŸ˜ž One of the arrays was my doing.

                            There was no way to convince those who needed convincing to purchase enough SSD storage to have OBR10 on the machine that was [formerly] using a Raid 5 on spinning disks attached via iSCSI for storage. Thus, I opted for the lesser of two evils. Two SSDs in Raid 1 (original config). Four HDDs in RAID 10.

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @EddieJennings
                              last edited by

                              @eddiejennings said in Burned by Eschewing Best Practices:

                              @dustinb3403 said in Burned by Eschewing Best Practices:

                              Appears to be ignoring all best practice by splitting arrays, and using RAID5 (unknown if its on spinning rust or ssd)

                              Not installing ESXi onto an SD card, but instead using a RAID1.

                              Alas, two of our production boxes have split arrays šŸ˜ž One of the arrays was my doing.

                              There was no way to convince those who needed convincing to purchase enough SSD storage to have OBR10 on the machine that was [formerly] using a Raid 5 on spinning disks attached via iSCSI for storage. Thus, I opted for the lesser of two evils. Two SSDs in Raid 1 (original config). Four HDDs in RAID 10.

                              Um.... you should have set it up as OBR5 if you have SSDs and installed the hypervisor to an SD card.

                              EddieJenningsE 1 Reply Last reply Reply Quote 1
                              • EddieJenningsE
                                EddieJennings @DustinB3403
                                last edited by

                                @dustinb3403 said in Burned by Eschewing Best Practices:

                                @eddiejennings said in Burned by Eschewing Best Practices:

                                @dustinb3403 said in Burned by Eschewing Best Practices:

                                Appears to be ignoring all best practice by splitting arrays, and using RAID5 (unknown if its on spinning rust or ssd)

                                Not installing ESXi onto an SD card, but instead using a RAID1.

                                Alas, two of our production boxes have split arrays šŸ˜ž One of the arrays was my doing.

                                There was no way to convince those who needed convincing to purchase enough SSD storage to have OBR10 on the machine that was [formerly] using a Raid 5 on spinning disks attached via iSCSI for storage. Thus, I opted for the lesser of two evils. Two SSDs in Raid 1 (original config). Four HDDs in RAID 10.

                                Um.... you should have set it up as OBR5 if you have SSDs and installed the hypervisor to an SD card.

                                Hypervisor on an SD card isn't an option as these aren't virtualized servers. That battle that on my list to wage.

                                As far as the SSDs, when I can wage and win the virtualization battle, that will likely be the path I go, as I can put the HDDs to use elsewhere. At the time, doing what I did was the best option I had.

                                travisdh1T 1 Reply Last reply Reply Quote 0
                                • travisdh1T
                                  travisdh1 @EddieJennings
                                  last edited by

                                  @eddiejennings said in Burned by Eschewing Best Practices:

                                  @dustinb3403 said in Burned by Eschewing Best Practices:

                                  @eddiejennings said in Burned by Eschewing Best Practices:

                                  @dustinb3403 said in Burned by Eschewing Best Practices:

                                  Appears to be ignoring all best practice by splitting arrays, and using RAID5 (unknown if its on spinning rust or ssd)

                                  Not installing ESXi onto an SD card, but instead using a RAID1.

                                  Alas, two of our production boxes have split arrays šŸ˜ž One of the arrays was my doing.

                                  There was no way to convince those who needed convincing to purchase enough SSD storage to have OBR10 on the machine that was [formerly] using a Raid 5 on spinning disks attached via iSCSI for storage. Thus, I opted for the lesser of two evils. Two SSDs in Raid 1 (original config). Four HDDs in RAID 10.

                                  Um.... you should have set it up as OBR5 if you have SSDs and installed the hypervisor to an SD card.

                                  Hypervisor on an SD card isn't an option as these aren't virtualized servers. That battle that on my list to wage.

                                  As far as the SSDs, when I can wage and win the virtualization battle, that will likely be the path I go, as I can put the HDDs to use elsewhere. At the time, doing what I did was the best option I had.

                                  @EddieJennings decision makers:
                                  https://i.imgflip.com/1d7bh7.jpg

                                  EddieJenningsE 1 Reply Last reply Reply Quote 1
                                  • EddieJenningsE
                                    EddieJennings @travisdh1
                                    last edited by EddieJennings

                                    @travisdh1 I'm not 100% without blame, as I could've probably pushed hard for virtualization at the time the RAID 5 was dying. In retrospect I should've, but I chose the path where I knew I could mitigate the problem and not have pushback.

                                    As far as the other server with a split array (Two SSDs in RAID 1 and Four in RAID 10), that decision was made before I both had the power to actually influence decisions and gained some wisdom about how storage is supposed to be designed.

                                    travisdh1T 1 Reply Last reply Reply Quote 1
                                    • travisdh1T
                                      travisdh1 @EddieJennings
                                      last edited by

                                      @eddiejennings said in Burned by Eschewing Best Practices:

                                      @travisdh1 I'm not 100% without blame, as I could've probably pushed hard for virtualization at the time the RAID 5 was dying. In retrospect I should've, but I chose the path where I knew I could mitigate the problem and not have pushback.

                                      As far as the other server with a split array (Two SSDs in RAID 1 and Four in RAID 10), that decision was made before I both had the power to actually influence decisions and gained some wisdom about how storage is supposed to be designed.

                                      And the difference between management and you, is that you know better now and will fix the issues when the time comes to replace equipment. Question is, will management get stuck in and prevent you from doing things right?

                                      1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre
                                        last edited by

                                        The only Hypervisor I trust enough to install to SD cards right now is ESXi. If you're using anything else, just save yourself the headaches and install it in OBR.

                                        EddieJenningsE scottalanmillerS DustinB3403D JaredBuschJ 4 Replies Last reply Reply Quote 3
                                        • EddieJenningsE
                                          EddieJennings @dafyre
                                          last edited by

                                          @dafyre I've heard the same from others. The things that are virtualized here use Hyper-V, and likely that's what I'll use when the aforementioned servers are virtualized.

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @dafyre
                                            last edited by

                                            @dafyre said in Burned by Eschewing Best Practices:

                                            The only Hypervisor I trust enough to install to SD cards right now is ESXi. If you're using anything else, just save yourself the headaches and install it in OBR.

                                            Agreed

                                            1 Reply Last reply Reply Quote 0
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