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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said:

      @Dashrender said:

      Of course assuming I move to O365, then I will begin to have these problems.

      Why would you assume that?

      Because of posts like this. Of course we could get lucky and things like this might be working better.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        Because of posts like this. Of course we could get lucky and things like this might be working better.

        But this is about GMail. Did someone talk about Office 365, which is unrelated to Gmail.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN @scottalanmiller
          last edited by

          @scottalanmiller said:

          Does this line tell us anything...

          Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

          Maybe there is a network error here? Test that port with telnet.

          can you explain what do you mean please

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said:

            @Dashrender said:

            Because of posts like this. Of course we could get lucky and things like this might be working better.

            But this is about GMail. Did someone talk about Office 365, which is unrelated to Gmail.

            not in this thread, but I've seen other threads a long time ago talking about these types of problems.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said:

              not in this thread, but I've seen other threads a long time ago talking about these types of problems.

              Lots of people having issues sending to plain Exchange too. But you don't get the impression that it doesn't work. You just have to set it up correctly. We do this, so there is no question that it works. And we send out through GMail. So there is no reason for suspicion different than any IT system that could be misconfigured.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                @scottalanmiller said:

                Does this line tell us anything...

                Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

                Maybe there is a network error here? Test that port with telnet.

                can you explain what do you mean please

                The error suggests that the network cannot connect. There is no reason (yet) to worry about email configurations or security. The error that you have is simply that there is no networking and the two systems are not talking. There is a real chance that the ports are blocked on your network.

                Use telnet and see what happens...

                telnet smtp.google.com 587
                
                1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  i run that command on my centOS box, it gives this

                  222.png

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    looks like a DNS issue.

                    1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      232323.png

                      1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN
                        last edited by

                        i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          i run that command on my centOS box, it gives this

                          222.png

                          That was easy 🙂

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            You just need to add the DNS servers to the /etc/resolv.conf file.

                            IT-ADMINI 1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              You just need to add the DNS servers to the /etc/resolv.conf file.

                              i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Ping doesn't tell you that. Use nslookup and see what the result of this is...

                                nslookup smtp.google.com
                                
                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                                  No, smtp.google.com is not google.com. You have a DNS problem.

                                  1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    111111.png

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • IT-ADMINI
                                      IT-ADMIN
                                      last edited by

                                      what can i understand from the above result ??

                                      1 Reply Last reply Reply Quote 0
                                      • IT-ADMINI
                                        IT-ADMIN
                                        last edited by

                                        my DNS setting are :

                                        2015-08-20_174416.png

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          111111.png

                                          That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            my DNS setting are :

                                            2015-08-20_174416.png

                                            We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                            JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
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