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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      Because of posts like this. Of course we could get lucky and things like this might be working better.

      But this is about GMail. Did someone talk about Office 365, which is unrelated to Gmail.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN @scottalanmiller
        last edited by

        @scottalanmiller said:

        Does this line tell us anything...

        Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

        Maybe there is a network error here? Test that port with telnet.

        can you explain what do you mean please

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said:

          @Dashrender said:

          Because of posts like this. Of course we could get lucky and things like this might be working better.

          But this is about GMail. Did someone talk about Office 365, which is unrelated to Gmail.

          not in this thread, but I've seen other threads a long time ago talking about these types of problems.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said:

            not in this thread, but I've seen other threads a long time ago talking about these types of problems.

            Lots of people having issues sending to plain Exchange too. But you don't get the impression that it doesn't work. You just have to set it up correctly. We do this, so there is no question that it works. And we send out through GMail. So there is no reason for suspicion different than any IT system that could be misconfigured.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              @scottalanmiller said:

              Does this line tell us anything...

              Aug 20 15:59:20 localhost postfix/smtp[13618]: connect to smtp.gmail.com[2a00:1450:400c:c07::6c]:587: Network is unreachable

              Maybe there is a network error here? Test that port with telnet.

              can you explain what do you mean please

              The error suggests that the network cannot connect. There is no reason (yet) to worry about email configurations or security. The error that you have is simply that there is no networking and the two systems are not talking. There is a real chance that the ports are blocked on your network.

              Use telnet and see what happens...

              telnet smtp.google.com 587
              
              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                i run that command on my centOS box, it gives this

                222.png

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  looks like a DNS issue.

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    232323.png

                    1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        i run that command on my centOS box, it gives this

                        222.png

                        That was easy 🙂

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          You just need to add the DNS servers to the /etc/resolv.conf file.

                          IT-ADMINI 1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            You just need to add the DNS servers to the /etc/resolv.conf file.

                            i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Ping doesn't tell you that. Use nslookup and see what the result of this is...

                              nslookup smtp.google.com
                              
                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                                No, smtp.google.com is not google.com. You have a DNS problem.

                                1 Reply Last reply Reply Quote 0
                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  111111.png

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    what can i understand from the above result ??

                                    1 Reply Last reply Reply Quote 0
                                    • IT-ADMINI
                                      IT-ADMIN
                                      last edited by

                                      my DNS setting are :

                                      2015-08-20_174416.png

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN said:

                                        111111.png

                                        That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          my DNS setting are :

                                          2015-08-20_174416.png

                                          We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                          JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                            Bingo!

                                            1 Reply Last reply Reply Quote 1
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