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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      232323.png

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

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        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          i run that command on my centOS box, it gives this

          222.png

          That was easy 🙂

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          • scottalanmillerS
            scottalanmiller
            last edited by

            You just need to add the DNS servers to the /etc/resolv.conf file.

            IT-ADMINI 1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN @scottalanmiller
              last edited by

              @scottalanmiller said:

              You just need to add the DNS servers to the /etc/resolv.conf file.

              i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Ping doesn't tell you that. Use nslookup and see what the result of this is...

                nslookup smtp.google.com
                
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                • JaredBuschJ
                  JaredBusch @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                  No, smtp.google.com is not google.com. You have a DNS problem.

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                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    111111.png

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      what can i understand from the above result ??

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                      • IT-ADMINI
                        IT-ADMIN
                        last edited by

                        my DNS setting are :

                        2015-08-20_174416.png

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          111111.png

                          That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

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                          • scottalanmillerS
                            scottalanmiller @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            my DNS setting are :

                            2015-08-20_174416.png

                            We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                            JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                              Bingo!

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                              • IT-ADMINI
                                IT-ADMIN @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                                the name of what ???

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  https://support.google.com/a/answer/176600?hl=en

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                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    the name of what ???

                                    The server that you are trying to reach. The only name you have here: smtp.google.com

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                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Google suggests that you use this name: smtp-relay.gmail.com

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        Google suggests that you use this name: smtp-relay.gmail.com

                                        That is specific to Google Apps. I thought he was using a personal Gmail account. That would be smtp.gmail.com

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by scottalanmiller

                                          Oh okay, I must have misread it.

                                          So just change google to gmail.

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                                          • dafyreD
                                            dafyre
                                            last edited by dafyre

                                            If he is trying to send an email to gmail... he should be sble to use the smtp-relay.gmail.com
                                            That is their primary incoming MX record....
                                            #dig mx gmail.com
                                            gmail.com. 3599 IN MX 40 alt4.gmail-smtp-in.l.google.com.
                                            gmail.com. 3599 IN MX 30 alt3.gmail-smtp-in.l.google.com.
                                            gmail.com. 3599 IN MX 10 alt1.gmail-smtp-in.l.google.com.
                                            gmail.com. 3599 IN MX 5 gmail-smtp-in.l.google.com.
                                            gmail.com. 3599 IN MX 20 alt2.gmail-smtp-in.l.google.com.

                                            #nslookup smtp-relay.gmail.com
                                            Non-authoritative answer:
                                            smtp-relay.gmail.com canonical name = gmail-smtp-relay.l.google.com.
                                            Name: ** gmail-smtp-relay.l.google.com**
                                            Address: 74.125.193.28

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