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    Is Anyone Able to Post from Behind Untangle?

    IT Discussion
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    • bbiAngieB
      bbiAngie
      last edited by

      Testing a second time.

      1 Reply Last reply Reply Quote 0
      • bbiAngieB
        bbiAngie
        last edited by bbiAngie

        Seems the proxy on the Watchguard makes things a bit wonky. I just created a simple packet filter to pass traffic from my ip to the mangolassi ip and BAM. Now things work.

        Just to clarify, we pass http/https traffic though a proxy. I am not sure if its the ripping apart/reassembly or the application control or something else that is causing the problem. I figure it was just as easy to not let that crap touch the traffic and let it pass though. My assumption ended up being correct.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Thanks for testing and great to finally have you able to join us!

          1 Reply Last reply Reply Quote 0
          • bbiAngieB
            bbiAngie
            last edited by

            Just what I need, another "tool" to distract, me!

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              @g.jacobse installed Untangle yesterday and was instantly cut off from ML.

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              • gjacobseG
                gjacobse
                last edited by

                I can at least read ML - I'm determined to find an answer,..

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

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                  • gjacobseG
                    gjacobse
                    last edited by

                    On suggestion - Turned off all the UT Rack items other than Firewall...

                    Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Turn them back on one by one to identify which one it is. Chances are it is a proxy.

                      gjacobseG 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @scottalanmiller
                        last edited by

                        I have, I've cycled through all the modules -

                        • Web Filter Lite
                          *Added site to pass list - did not allow.

                        • Virus Blocker Lite
                          *Added site to pass list - did not allow.

                        • Intrusion Prevention

                        • Ad Blocker

                        • Not currently used or active:
                          Application Control
                          Captive Portal

                        Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

                        • Spam Blocker
                        • Phish Blocker
                        • Firewall
                        • Reports

                        Still researching.

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                        • gjacobseG
                          gjacobse
                          last edited by

                          Created two ByPass rules

                          Source with 162.242.243.171
                          Destination with 162.242.243.171

                          Able to access / post / etc.

                          Of course - all that does is bypass it.. Pretty sure I'm looking another option..

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Everyone seems to have to bypass the proxy stage to get it to work.

                            DanpD 1 Reply Last reply Reply Quote 0
                            • DanpD
                              Danp @scottalanmiller
                              last edited by

                              Seems like the latest forum update has resolved this issue.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Danp
                                last edited by

                                @Danp said:

                                Seems like the latest forum update has resolved this issue.

                                That's awesome!! It's the first major update in about eight months. That is really encouraging!!

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                                • gjacobseG
                                  gjacobse
                                  last edited by

                                  Great .

                                  I'll have to drop the rules and see when I return to the office

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @gjacobse
                                    last edited by

                                    @g.jacobse said:

                                    Great .

                                    I'll have to drop the rules and see when I return to the office

                                    Thanks, the more testing the better. I reached out to @David.Scammell too to see if his had been fixed.

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                                    • gjacobseG
                                      gjacobse
                                      last edited by

                                      Dropped the bypass rules - Lets see what happens.

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        Posting a test post from my client with the Watchguard that I could never post from before.

                                        1 Reply Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          @scottalanmiller
                                          Looks like it works. My unread and notifications also now update correctly from here.

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Awesome, this will help with getting traffic a lot. So many people we lost because they had no way to post.

                                            1 Reply Last reply Reply Quote 0
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