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    Is Anyone Able to Post from Behind Untangle?

    IT Discussion
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    • bbiAngieB
      bbiAngie
      last edited by bbiAngie

      Seems the proxy on the Watchguard makes things a bit wonky. I just created a simple packet filter to pass traffic from my ip to the mangolassi ip and BAM. Now things work.

      Just to clarify, we pass http/https traffic though a proxy. I am not sure if its the ripping apart/reassembly or the application control or something else that is causing the problem. I figure it was just as easy to not let that crap touch the traffic and let it pass though. My assumption ended up being correct.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Thanks for testing and great to finally have you able to join us!

        1 Reply Last reply Reply Quote 0
        • bbiAngieB
          bbiAngie
          last edited by

          Just what I need, another "tool" to distract, me!

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            @g.jacobse installed Untangle yesterday and was instantly cut off from ML.

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              I can at least read ML - I'm determined to find an answer,..

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

                1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse
                  last edited by

                  On suggestion - Turned off all the UT Rack items other than Firewall...

                  Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Turn them back on one by one to identify which one it is. Chances are it is a proxy.

                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @scottalanmiller
                      last edited by

                      I have, I've cycled through all the modules -

                      • Web Filter Lite
                        *Added site to pass list - did not allow.

                      • Virus Blocker Lite
                        *Added site to pass list - did not allow.

                      • Intrusion Prevention

                      • Ad Blocker

                      • Not currently used or active:
                        Application Control
                        Captive Portal

                      Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

                      • Spam Blocker
                      • Phish Blocker
                      • Firewall
                      • Reports

                      Still researching.

                      1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse
                        last edited by

                        Created two ByPass rules

                        Source with 162.242.243.171
                        Destination with 162.242.243.171

                        Able to access / post / etc.

                        Of course - all that does is bypass it.. Pretty sure I'm looking another option..

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Everyone seems to have to bypass the proxy stage to get it to work.

                          DanpD 1 Reply Last reply Reply Quote 0
                          • DanpD
                            Danp @scottalanmiller
                            last edited by

                            Seems like the latest forum update has resolved this issue.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Danp
                              last edited by

                              @Danp said:

                              Seems like the latest forum update has resolved this issue.

                              That's awesome!! It's the first major update in about eight months. That is really encouraging!!

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                              • gjacobseG
                                gjacobse
                                last edited by

                                Great .

                                I'll have to drop the rules and see when I return to the office

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @gjacobse
                                  last edited by

                                  @g.jacobse said:

                                  Great .

                                  I'll have to drop the rules and see when I return to the office

                                  Thanks, the more testing the better. I reached out to @David.Scammell too to see if his had been fixed.

                                  1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    Dropped the bypass rules - Lets see what happens.

                                    1 Reply Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      Posting a test post from my client with the Watchguard that I could never post from before.

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        @scottalanmiller
                                        Looks like it works. My unread and notifications also now update correctly from here.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Awesome, this will help with getting traffic a lot. So many people we lost because they had no way to post.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            Been posting behind the WatchGuard that always gave me trouble for a couple weeks with no issues. definitely resolved something.

                                            1 Reply Last reply Reply Quote 0
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