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    Solved Cant communicate

    IT Discussion
    network connection windows 7 windows xp networking
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    • gjacobseG
      gjacobse
      last edited by

      First thought is the Firewall - but you stated that it was set correctly.

      A Switch - unless it is programmed to do so won't affect this.

      is File/print sharing turned on, and permissions granted to the user/computer?

      WrCombsW 1 Reply Last reply Reply Quote 0
      • WrCombsW
        WrCombs @gjacobse
        last edited by

        @gjacobse said in Cant communicate:

        First thought is the Firewall - but you stated that it was set correctly.

        Yes, That was the first thing I checked

        is File/print sharing turned on, and permissions granted to the user/computer?

        This was the second thing.

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse
          last edited by

          Based on your error Network name unexpectedly de-registered (link) this is all I found to be closely relevant..

          WrCombsW 1 Reply Last reply Reply Quote 0
          • WrCombsW
            WrCombs @gjacobse
            last edited by

            @gjacobse said in Cant communicate:

            Based on your error Network name unexpectedly de-registered (link) this is all I found to be closely relevant..

            But it then states ...Some network cards may have to be restarted
            I restarted the PC about a dozen times..
            That would have restarted network cards,, right?

            gjacobseG 1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @WrCombs
              last edited by

              @wrcombs said in Cant communicate:

              @gjacobse said in Cant communicate:

              Based on your error Network name unexpectedly de-registered (link) this is all I found to be closely relevant..

              But it then states ...Some network cards may have to be restarted
              I restarted the PC about a dozen times..
              That would have restarted network cards,, right?

              one would expect so - only over way would be to completely powercycle everything.

              one other note - what is your time sync? are they getting a good time?

              WrCombsW 1 Reply Last reply Reply Quote 0
              • WrCombsW
                WrCombs @gjacobse
                last edited by

                @gjacobse said in Cant communicate:

                @wrcombs said in Cant communicate:

                @gjacobse said in Cant communicate:

                Based on your error Network name unexpectedly de-registered (link) this is all I found to be closely relevant..

                But it then states ...Some network cards may have to be restarted
                I restarted the PC about a dozen times..
                That would have restarted network cards,, right?

                one would expect so - only over way would be to completely powercycle everything.

                one other note - what is your time sync? are they getting a good time?

                Back office was set to Sync with Internet. None of the terminals are set to do so.. I shut that off,

                1 Reply Last reply Reply Quote 0
                • jmooreJ
                  jmoore
                  last edited by

                  I'm just brainstorming here so take that with a grain of salt lol. You said everything is set to static ip's. could an ip be the issue, as in something having a wrong ip set?

                  WrCombsW 1 Reply Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @jmoore
                    last edited by

                    @jmoore said in Cant communicate:

                    I'm just brainstorming here so take that with a grain of salt lol. You said everything is set to static ip's. could an ip be the issue, as in something having a wrong ip set?

                    quick verification shows that everything is set to the correct (documented) IP address.

                    1 Reply Last reply Reply Quote 0
                    • momurdaM
                      momurda
                      last edited by

                      @wrcombs said in Cant communicate:

                      combination Master Terminal/BOH

                      There can be only one. It sounds like you have two terminals trying to be Master Terminal. Turn off the peasant terminals see if the Master returns.

                      WrCombsW 1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @momurda
                        last edited by

                        @momurda said in Cant communicate:

                        @wrcombs said in Cant communicate:

                        combination Master Terminal/BOH

                        There can be only one. It sounds like you have two terminals trying to be Master Terminal. Turn off the peasant terminals see if the Master returns.

                        Make sure SYNCTIME is not running on a combination Master Terminal/BOH Fileserver.

                        1 Reply Last reply Reply Quote 0
                        • 1
                          1337
                          last edited by

                          Troubleshooting needs to be done in a logical manner.
                          You want to verify things by testing and excluding things that work.
                          It might take forever to find something if you do it by checking things haphazardly.

                          WrCombsW 1 Reply Last reply Reply Quote 1
                          • WrCombsW
                            WrCombs @1337
                            last edited by

                            @pete-s said in Cant communicate:

                            Troubleshooting needs to be done in a logical manner.
                            You want to verify things by testing and excluding things that work.
                            It might take forever to find something if you do it by checking things haphazardly.

                            Since apparently (cause youre here right?) I didnt Troubleshoot correctly . What should I try?

                            jmooreJ 1 Reply Last reply Reply Quote 0
                            • jmooreJ
                              jmoore @WrCombs
                              last edited by

                              @wrcombs Yeah this is an ongoing issue and from previous thread it does sound like he has troubleshooted logically in my opinion.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                @wrcombs said in Cant communicate:

                                You might not have premissions,Contacted server Administrator to find out if you have premission

                                Start with, can you ping it (by IP.)

                                WrCombsW 1 Reply Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Cant communicate:

                                  @wrcombs said in Cant communicate:

                                  You might not have premissions,Contacted server Administrator to find out if you have premission

                                  Start with, can you ping it (by IP.)

                                  Yes.

                                  1 Reply Last reply Reply Quote 0
                                  • WrCombsW
                                    WrCombs
                                    last edited by

                                    @pete-s said in Cant communicate:

                                    @wrcombs
                                    Can you ping everything from everywhere?

                                    yes.

                                    1 1 Reply Last reply Reply Quote 0
                                    • 1
                                      1337 @WrCombs
                                      last edited by

                                      @wrcombs

                                      Do you have windows firewall enabled on the machines? In that case disable it.

                                      WrCombsW 2 Replies Last reply Reply Quote 0
                                      • WrCombsW
                                        WrCombs @1337
                                        last edited by

                                        @pete-s said in Cant communicate:

                                        @wrcombs

                                        Do you have windows firewall enabled on the machines? In that case disable it.

                                        It is Disabled...

                                        1 syko24S 2 Replies Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs @1337
                                          last edited by

                                          @pete-s said in Cant communicate:

                                          @wrcombs

                                          Do you have windows firewall enabled on the machines? In that case disable it.

                                          on all machines
                                          It is disabled (thats what i meant by Firewalls are set correctly)

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • 1
                                            1337 @WrCombs
                                            last edited by

                                            @wrcombs
                                            Exactly which devices can't communicate with each other?
                                            The error you mentioned above from some log, what log is that and on which machine?

                                            WrCombsW 1 Reply Last reply Reply Quote 0
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