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    Text to Speech for IVR recordings

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    • syko24S
      syko24
      last edited by

      So most people I know are typically not excited to be the voice used to record messages on IVRs for a phone system. I had setup a freepbx system for my wife's company and she had purchased voice recordings from 8x8. I am not sure if anyone has ever purchased these but they are actually really nice recordings that do not sound overly robotic. Just curious if anyone knows of a software or website that you can type out your message and have it give you a clean sounding wav file or similar? I've looked at a few online but they all sound too robotic to me. I wish I knew what the 8x8 one was. Anyways just wondering if you guys use anything like this on your systems or have any suggestions.

      Thanks

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Why are you looking for a robot? Just have a human record it.

        syko24S 1 Reply Last reply Reply Quote 1
        • RojoLocoR
          RojoLoco
          last edited by

          Need voice over work? I can be hired at a very reasonable rate. And yes, I have recorded (and edited) the voice prompts for an IVR system before. Ok, I didn't do the parts in German, but we had a lady in the office who could speak German.

          1 Reply Last reply Reply Quote 0
          • syko24S
            syko24 @scottalanmiller
            last edited by

            @scottalanmiller said in Text to Speech for IVR recordings:

            Why are you looking for a robot? Just have a human record it.

            In some instances employees leave a company. Then you end up with different voices on the recordings.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • syko24S
              syko24
              last edited by

              I usually have someone do the recordings at the client's office. I was just impressed with the quality of the recordings that 8x8 provided. I like the idea that modifying the recordings will always keep everything consistent. The recordings were not robotic at all.

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              • scottalanmillerS
                scottalanmiller @syko24
                last edited by

                @syko24 said in Text to Speech for IVR recordings:

                @scottalanmiller said in Text to Speech for IVR recordings:

                Why are you looking for a robot? Just have a human record it.

                In some instances employees leave a company. Then you end up with different voices on the recordings.

                So make new ones. How many do you have?

                syko24S 1 Reply Last reply Reply Quote 0
                • B
                  bnrstnr
                  last edited by

                  https://www.naturalreaders.com/software.html This sounds pretty good to me. I'd be content putting it on my IVR.

                  Also, maybe check this out http://www.cstr.ed.ac.uk/projects/festival/
                  I haven't tried it yet though

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                  • syko24S
                    syko24 @scottalanmiller
                    last edited by

                    @scottalanmiller said in Text to Speech for IVR recordings:

                    @syko24 said in Text to Speech for IVR recordings:

                    @scottalanmiller said in Text to Speech for IVR recordings:

                    Why are you looking for a robot? Just have a human record it.

                    In some instances employees leave a company. Then you end up with different voices on the recordings.

                    So make new ones. How many do you have?

                    I guess the idea was that this seemed quick and easy to produce. The recordings are always consistent from one to the next. I am trying to see if i can post a sample on here.

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                    • syko24S
                      syko24
                      last edited by

                      Here is one of the recordings. I don't know, maybe I'm mistaken and this is a person???

                      https://www.dropbox.com/s/rqowufmtyixanzy/Billing.wav?dl=0

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                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        I pay someone to record them. Typically a service like amazingvoice.com

                        1 Reply Last reply Reply Quote 1
                        • SmithErickS
                          SmithErick
                          last edited by

                          I've used Amazon Polly https://aws.amazon.com/polly/ before. It's the easiest lifelike voices that can be directly downloaded without a hassle.

                          syko24S 1 Reply Last reply Reply Quote 2
                          • syko24S
                            syko24 @SmithErick
                            last edited by

                            @smitherick said in Text to Speech for IVR recordings:

                            I've used Amazon Polly https://aws.amazon.com/polly/ before. It's the easiest lifelike voices that can be directly downloaded without a hassle.

                            I actually came across that as well. Looks pretty interesting. Not sure i understand the billing for that though. If you use it they charge per character during that month or $4/ 1 million characters. But if you don't use it do you still pay the $4/month?

                            The voices it generates are pretty good though. Thanks for the suggestion!

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