Unsolved Bad Addresses
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@scottalanmiller you are missing the point, as an admin he is getting bounce notifications for emails that are coming into his domain, from domains that are validated.
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Otherwise, that service will just keep spamming the now deleted email account. Because that service provider has no insight to what accounts exist in his domain, just that this account did exist at one time.
The service provider will never go through and delete addresses that they are getting bounce backs for. . . it's up the the email admin to do this.
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@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
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@dustinb3403 said in Bad Addresses:
Otherwise, that service will just keep spamming the now deleted email account. Because that service provider has no insight to what accounts exist in his domain, just that this account did exist at one time.
The service provider will never go through and delete addresses that they are getting bounce backs for. . . it's up the the email admin to do this.
Right, and they should blackhole like normal and affect no one.
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@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
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@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
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@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
Or they ignore it, I know I used to get them all of the time.
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@nerdydad said in Bad Addresses:
Email account stays open and emails are forwarded to superior until superior can notify other parties of employee's departure.
So, forwarded email. basic normal departure process for some companies. But how was this setup? More than one way to do it, and likely affecting this entire process.
@nerdydad said in Bad Addresses:
Then said superior tells us to pull the license from O365, which deletes the now ex-employees account.
Again normal.
@nerdydad said in Bad Addresses:
Said superior fails to unsubscribe from email lists and other alerts and we get alerts from the Exchange Online server saying that it has an email going to an address but doesn't have an account to match that address.
Totally not normal. Why are you monitoring inbound unknown recipients. No one does this. I can spam you all day with random accounts to your domain. [email protected] [email protected] [email protected]
Who cares? Why would you ever want to see this?
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@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
Or they ignore it, I know I used to get them all of the time.
You shouldn't.
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@jaredbusch said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
Or they ignore it, I know I used to get them all of the time.
You shouldn't.
I know, I quickly created a rule to just delete these, and later forced the MSP in charge of the O365 setup to correct this.
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@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@nerdydad said in Bad Addresses:
I suppose I could create aliases for all of these addresses to my account and slowly unsubscribe from each one.
You should not be receiving any notification about this. How are these getting to you in the first place? The rest of us do this every day and don't get these emails. What if they were emails to random accounts that had never existed at all? We get that millions of times a day, but don't see them as they never get sent to people.
He is getting NDR notifications on the admin side. There is a report somewhere in there that shows bounced emails.
He is not getting NDR. A NDR is something you receive from your email server when it fails to send and email. Typically, with a reason code from the destinaiton mail server.
He is getting inbound unknown account status emails. This is totally different.
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The mindset for it was "well what if someone wants to apply for a job posting and <decides to type in the email address and screws it>"
That is why they wanted to monitor all inbound email
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@dustinb3403 said in Bad Addresses:
@jaredbusch said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
Or they ignore it, I know I used to get them all of the time.
You shouldn't.
I know, I quickly created a rule to just delete these, and later forced the MSP in charge of the O365 setup to correct this.
Wrong answer. That is not solving anything. That is only making it not visible.
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I don't care about these NDR reports. My boss does. They go right to my junk folder for some reason. I check my junk folder to make sure nothing important goes in there. Otherwise, I ignore it.
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@nerdydad said in Bad Addresses:
I don't care about these NDR reports. My boss does. They go right to my junk folder for some reason. I check my junk folder to make sure nothing important goes in there. Otherwise, I ignore it.
These are not NDR emails.
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@jaredbusch said in Bad Addresses:
@nerdydad said in Bad Addresses:
I don't care about these NDR reports. My boss does. They go right to my junk folder for some reason. I check my junk folder to make sure nothing important goes in there. Otherwise, I ignore it.
These are not NDR emails.
Okay, then Undeliverables.
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@jaredbusch said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@jaredbusch said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
@scottalanmiller said in Bad Addresses:
@dustinb3403 said in Bad Addresses:
He can't stop these notifications, he can only actively go and close out the services that ex-employees have signed up for to stop receiving these.
Why can't he stop them? None of the rest of us have these issues.
Because Microsoft likes to provide reports that piss off sane people.
But other MS customers don't get this.
Or they ignore it, I know I used to get them all of the time.
You shouldn't.
I know, I quickly created a rule to just delete these, and later forced the MSP in charge of the O365 setup to correct this.
Wrong answer. That is not solving anything. That is only making it not visible.
The wrong answer was monitoring all inbound email for addresses unknown. Me making the issue not visible to me was all I needed as this wasn't my circus.
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@nerdydad said in Bad Addresses:
@jaredbusch said in Bad Addresses:
@nerdydad said in Bad Addresses:
I don't care about these NDR reports. My boss does. They go right to my junk folder for some reason. I check my junk folder to make sure nothing important goes in there. Otherwise, I ignore it.
These are not NDR emails.
Okay, then Undeliverables.
FYI: https://en.wikipedia.org/wiki/Bounce_message
Correct terms matter otherwise we have no idea WTF you are talkign about and you have us barking up the wrong fucking tree for a solution.
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@nerdydad said in Bad Addresses:
My boss does.
So until you can show us what you are talking about, please answer this...
Why does he? As I illustrated in a prior post anyone can spam anything all day long. Why does he care about these bad accounts?
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@jaredbusch said in Bad Addresses:
@nerdydad said in Bad Addresses:
My boss does.
So until you can show us what you are talking about, please answer this...
Why does he? As I illustrated in a prior post anyone can spam anything all day long. Why does he care about these bad accounts?
Because he has an IT Hat to wear. . . and wants to care. . .
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@jaredbusch said in Bad Addresses:
@nerdydad said in Bad Addresses:
My boss does.
So until you can show us what you are talking about, please answer this...
Why does he? As I illustrated in a prior post anyone can spam anything all day long. Why does he care about these bad accounts?
Yes, and arent these reports detailing hundreds or thousands of bad email addresses/day? Seems like they would be. If i received this report it would have tens of thousands of bad address bounce messages every single day.
In a large org i imagine it would be many millions.
