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    Getting rid of Group text as a means of calling out.

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

      @dbeato said in Getting rid of Group text as a means of calling out.:

      @dashrender said in Getting rid of Group text as a means of calling out.:

      @dbeato said in Getting rid of Group text as a means of calling out.:

      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

      @dafyre said in Getting rid of Group text as a means of calling out.:

      There's always email, lol.

      Yeah, seriously, why is email not the answer here?

      Because of people, they just donโ€™t read emails. People are glued to their phones...

      my email is on my phone.. I read it the same as I read txts.

      I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

      Right, to users they might not even GET texts on their phones!

      'merica - of course we get texts ๐Ÿ˜›

      1 Reply Last reply Reply Quote 0
      • dbeatoD
        dbeato @coliver
        last edited by

        @coliver said in Getting rid of Group text as a means of calling out.:

        @dbeato said in Getting rid of Group text as a means of calling out.:

        @dashrender said in Getting rid of Group text as a means of calling out.:

        @dbeato said in Getting rid of Group text as a means of calling out.:

        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

        @dafyre said in Getting rid of Group text as a means of calling out.:

        There's always email, lol.

        Yeah, seriously, why is email not the answer here?

        Because of people, they just donโ€™t read emails. People are glued to their phones...

        my email is on my phone.. I read it the same as I read txts.

        I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

        But these are techs right? I'd be very surprised if they also didn't have email on the phone.

        If they are techs I can see that.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato @scottalanmiller
          last edited by

          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

          @dbeato said in Getting rid of Group text as a means of calling out.:

          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

          @dafyre said in Getting rid of Group text as a means of calling out.:

          There's always email, lol.

          Yeah, seriously, why is email not the answer here?

          Because of people, they just donโ€™t read emails. People are glued to their phones...

          That end users choose to ignore some messages and read others means two things...

          1. Either format will be ignored at random, choosing text is just as likely to be ignored as email, it's totally random.
          2. They are choosing to ignore the message, which makes it not the company's problem.

          Yes, that is the right word, "choose to"

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            I don't know any non techs that have a smart phone who don't have email on it. This is not a real issue.

            I do know people who choose to still have flip phones, and those people could likely have email on their phone, but don't - and they also choose not to use texting either.

            1 Reply Last reply Reply Quote 2
            • scottalanmillerS
              scottalanmiller @dbeato
              last edited by

              @dbeato said in Getting rid of Group text as a means of calling out.:

              @coliver said in Getting rid of Group text as a means of calling out.:

              @dbeato said in Getting rid of Group text as a means of calling out.:

              @dashrender said in Getting rid of Group text as a means of calling out.:

              @dbeato said in Getting rid of Group text as a means of calling out.:

              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

              @dafyre said in Getting rid of Group text as a means of calling out.:

              There's always email, lol.

              Yeah, seriously, why is email not the answer here?

              Because of people, they just donโ€™t read emails. People are glued to their phones...

              my email is on my phone.. I read it the same as I read txts.

              I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

              But these are techs right? I'd be very surprised if they also didn't have email on the phone.

              If they are techs I can see that.

              Anyone who needs to be reached would fall into the category of "should have email."

              DashrenderD dbeatoD 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by Dashrender

                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                @dbeato said in Getting rid of Group text as a means of calling out.:

                @coliver said in Getting rid of Group text as a means of calling out.:

                @dbeato said in Getting rid of Group text as a means of calling out.:

                @dashrender said in Getting rid of Group text as a means of calling out.:

                @dbeato said in Getting rid of Group text as a means of calling out.:

                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                @dafyre said in Getting rid of Group text as a means of calling out.:

                There's always email, lol.

                Yeah, seriously, why is email not the answer here?

                Because of people, they just donโ€™t read emails. People are glued to their phones...

                my email is on my phone.. I read it the same as I read txts.

                I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                If they are techs I can see that.

                Anyone who needs to be reached would fall into the category of "should have email."
                edit

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @scottalanmiller
                  last edited by

                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                  @dbeato said in Getting rid of Group text as a means of calling out.:

                  @coliver said in Getting rid of Group text as a means of calling out.:

                  @dbeato said in Getting rid of Group text as a means of calling out.:

                  @dashrender said in Getting rid of Group text as a means of calling out.:

                  @dbeato said in Getting rid of Group text as a means of calling out.:

                  @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                  @dafyre said in Getting rid of Group text as a means of calling out.:

                  There's always email, lol.

                  Yeah, seriously, why is email not the answer here?

                  Because of people, they just donโ€™t read emails. People are glued to their phones...

                  my email is on my phone.. I read it the same as I read txts.

                  I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                  But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                  If they are techs I can see that.

                  Anyone who needs to be reached would fall into the category of "should have email."

                  Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @dbeato
                    last edited by

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @coliver said in Getting rid of Group text as a means of calling out.:

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @dashrender said in Getting rid of Group text as a means of calling out.:

                    @dbeato said in Getting rid of Group text as a means of calling out.:

                    @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                    @dafyre said in Getting rid of Group text as a means of calling out.:

                    There's always email, lol.

                    Yeah, seriously, why is email not the answer here?

                    Because of people, they just donโ€™t read emails. People are glued to their phones...

                    my email is on my phone.. I read it the same as I read txts.

                    I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                    But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                    If they are techs I can see that.

                    Anyone who needs to be reached would fall into the category of "should have email."

                    Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                    Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                    dbeatoD DashrenderD 2 Replies Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @scottalanmiller
                      last edited by

                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @coliver said in Getting rid of Group text as a means of calling out.:

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @dashrender said in Getting rid of Group text as a means of calling out.:

                      @dbeato said in Getting rid of Group text as a means of calling out.:

                      @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                      @dafyre said in Getting rid of Group text as a means of calling out.:

                      There's always email, lol.

                      Yeah, seriously, why is email not the answer here?

                      Because of people, they just donโ€™t read emails. People are glued to their phones...

                      my email is on my phone.. I read it the same as I read txts.

                      I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                      But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                      If they are techs I can see that.

                      Anyone who needs to be reached would fall into the category of "should have email."

                      Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                      Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                      Of course, now they are going to be held accountable ๐Ÿ™‚

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @coliver said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @dashrender said in Getting rid of Group text as a means of calling out.:

                        @dbeato said in Getting rid of Group text as a means of calling out.:

                        @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                        @dafyre said in Getting rid of Group text as a means of calling out.:

                        There's always email, lol.

                        Yeah, seriously, why is email not the answer here?

                        Because of people, they just donโ€™t read emails. People are glued to their phones...

                        my email is on my phone.. I read it the same as I read txts.

                        I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                        But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                        If they are techs I can see that.

                        Anyone who needs to be reached would fall into the category of "should have email."

                        Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                        Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                        I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @dashrender said in Getting rid of Group text as a means of calling out.:

                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @coliver said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @dashrender said in Getting rid of Group text as a means of calling out.:

                          @dbeato said in Getting rid of Group text as a means of calling out.:

                          @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                          @dafyre said in Getting rid of Group text as a means of calling out.:

                          There's always email, lol.

                          Yeah, seriously, why is email not the answer here?

                          Because of people, they just donโ€™t read emails. People are glued to their phones...

                          my email is on my phone.. I read it the same as I read txts.

                          I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                          But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                          If they are techs I can see that.

                          Anyone who needs to be reached would fall into the category of "should have email."

                          Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                          Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                          I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                          Yes, because they HAD to ignore it, rather than not getting it.

                          DashrenderD 1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dashrender said in Getting rid of Group text as a means of calling out.:

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @coliver said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @dashrender said in Getting rid of Group text as a means of calling out.:

                            @dbeato said in Getting rid of Group text as a means of calling out.:

                            @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                            @dafyre said in Getting rid of Group text as a means of calling out.:

                            There's always email, lol.

                            Yeah, seriously, why is email not the answer here?

                            Because of people, they just donโ€™t read emails. People are glued to their phones...

                            my email is on my phone.. I read it the same as I read txts.

                            I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                            But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                            If they are techs I can see that.

                            Anyone who needs to be reached would fall into the category of "should have email."

                            Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                            Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                            I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                            Yes, because they HAD to ignore it, rather than not getting it.

                            I still don't get it - you could say that about any number of technologies..

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @dashrender said in Getting rid of Group text as a means of calling out.:

                              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                              @dashrender said in Getting rid of Group text as a means of calling out.:

                              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @coliver said in Getting rid of Group text as a means of calling out.:

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @dashrender said in Getting rid of Group text as a means of calling out.:

                              @dbeato said in Getting rid of Group text as a means of calling out.:

                              @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                              @dafyre said in Getting rid of Group text as a means of calling out.:

                              There's always email, lol.

                              Yeah, seriously, why is email not the answer here?

                              Because of people, they just donโ€™t read emails. People are glued to their phones...

                              my email is on my phone.. I read it the same as I read txts.

                              I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                              But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                              If they are techs I can see that.

                              Anyone who needs to be reached would fall into the category of "should have email."

                              Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                              Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                              I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                              Yes, because they HAD to ignore it, rather than not getting it.

                              I still don't get it - you could say that about any number of technologies..

                              Sure, but not texting, because you can't be sure it is delivered (texting doesn't guarantee that) and assuming the company doesn't provide it, they can't request that you unblock it. So while lots of things might apply, it's just the email is as good as it gets, and texting is about as inappropriate as it gets (as an option its fine, as a requirement, it's pretty bad.) The point being, you can't improve the situation by choosing something other than email - since you can't get better, it proves it was the right, or a right, choice.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dashrender said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dashrender said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @coliver said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @dashrender said in Getting rid of Group text as a means of calling out.:

                                @dbeato said in Getting rid of Group text as a means of calling out.:

                                @scottalanmiller said in Getting rid of Group text as a means of calling out.:

                                @dafyre said in Getting rid of Group text as a means of calling out.:

                                There's always email, lol.

                                Yeah, seriously, why is email not the answer here?

                                Because of people, they just donโ€™t read emails. People are glued to their phones...

                                my email is on my phone.. I read it the same as I read txts.

                                I get it, it makes sense to us but to users is a different story ๐Ÿ˜ž

                                But these are techs right? I'd be very surprised if they also didn't have email on the phone.

                                If they are techs I can see that.

                                Anyone who needs to be reached would fall into the category of "should have email."

                                Okay, that's totally fine. I am just going by experience of my last three jobs. They have it but they ignore it purposefully.

                                Oh sure, but that makes it a success. Once they are purposefully ignoring management, there is nothing wrong with the tech. In fact, that they have to purposefully ignore their managers is basically proof that the tech decision was correct.

                                I don't really follow this logic. because they are ignoring management (as proved by them ignoring email) that somehow proves that email was the right decision?

                                Yes, because they HAD to ignore it, rather than not getting it.

                                I still don't get it - you could say that about any number of technologies..

                                Sure, but not texting, because you can't be sure it is delivered (texting doesn't guarantee that) and assuming the company doesn't provide it, they can't request that you unblock it. So while lots of things might apply, it's just the email is as good as it gets, and texting is about as inappropriate as it gets (as an option its fine, as a requirement, it's pretty bad.) The point being, you can't improve the situation by choosing something other than email - since you can't get better, it proves it was the right, or a right, choice.

                                boy are you preaching to the choir here! I get irritated when people are like - hey you didn't respond to my text. I'm normally like - uh, what text?

                                No assurance of delivery.

                                That said, email doesn't have assurance of delivery either unless you put receipts on them, but those can be killed by the receiver, so the sender gets nothing (best the sender can do is look at their outgoing logs on their server and show the handshake handoff - if that's even logged).

                                1 Reply Last reply Reply Quote 0
                                • PenguinWranglerP
                                  PenguinWrangler
                                  last edited by PenguinWrangler

                                  This smells like someone trying to find a technology fix to a HR problem.

                                  wirestyle22W 1 Reply Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22 @PenguinWrangler
                                    last edited by

                                    @penguinwrangler HR Company

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