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    Error while installing Snipe IT

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    • H
      harshmehta
      last edited by scottalanmiller

      artisan key generate gives error

      [root@localhost snipe-it]# cat /etc/redhat-release
      CentOS Linux release 7.4.1708 (Core)
      [root@localhost snipe-it]#

      [root@localhost snipe-it]# uname -a
      Linux localhost.localdomain 3.10.0-693.5.2.el7.x86_64 #1 SMP Fri Oct 20 20:32:50 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

      [root@localhost snipe-it]# php -v
      PHP 7.0.24 (cli) (built: Sep 30 2017 10:10:28) ( NTS )
      Copyright (c) 1997-2017 The PHP Group
      Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
      with Zend OPcache v7.0.24, Copyright (c) 1999-2017, by Zend Technologies
      [root@localhost snipe-it]#

      Please find below the error

      [root@localhost snipe-it]# php artisan key:generate
      PHP Fatal error: Uncaught Error: Class 'Log' not found in /var/www/new/snipe-it/app/Exceptions/Handler.php:39
      Stack trace:
      #0 /var/www/new/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(320): App\Exceptions\Handler->report(Object(Symfony\Component\Debug\Exception\FatalThrowableError))
      #1 /var/www/new/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(132): Illuminate\Foundation\Console\Kernel->reportException(Object(Symfony\Component\Debug\Exception\FatalThrowableError))
      #2 /var/www/new/snipe-it/artisan(35): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
      #3 {main}
      thrown in /var/www/new/snipe-it/app/Exceptions/Handler.php on line 39
      [root@localhost snipe-it]#

      Please help

      1 Reply Last reply Reply Quote 0
      • S
        scottalanmiller
        last edited by

        @harshmehta said in Error while installing Snipe IT:

        php artisan key:generate
        PHP Fatal error: Uncaught Error: Class 'Log' not found in /var/www/new/snipe-it/app/Exceptions/Handler.php:39

        Could be caused by an error in your .env file. Can we see that?

        H 1 Reply Last reply Reply Quote 0
        • H
          harshmehta @scottalanmiller
          last edited by scottalanmiller

          @scottalanmiller

          Checked my .env file all looks good
          Still have a look might have missed out on something

          ########################################
# --------------------------------------------
# REQUIRED: BASIC APP SETTINGS
# --------------------------------------------
APP_ENV=production
APP_DEBUG=false
APP_KEY=ChangeMe
APP_URL=http://192.168.1.101
APP_TIMEZONE='Asia/Kolkata'
APP_LOCALE=en

# --------------------------------------------
# REQUIRED: DATABASE SETTINGS
# --------------------------------------------
DB_CONNECTION=mysql
DB_HOST=localhost
DB_DATABASE=snipeit_db
DB_USERNAME=snipeit_user
DB_PASSWORD=admin123
DB_PREFIX=null
DB_DUMP_PATH='/usr/bin'
DB_CHARSET=utf8mb4
DB_COLLATION=utf8mb4_unicode_ci

# --------------------------------------------
# OPTIONAL: SSL DATABASE SETTINGS
# --------------------------------------------
DB_SSL=false
DB_SSL_KEY_PATH=null
DB_SSL_CERT_PATH=null
DB_SSL_CA_PATH=null
DB_SSL_CIPHER=null

# --------------------------------------------
# REQUIRED: OUTGOING MAIL SERVER SETTINGS
# --------------------------------------------
MAIL_DRIVER=smtp
MAIL_HOST=email-smtp.us-west-2.amazonaws.com
MAIL_PORT=587
MAIL_USERNAME=YOURUSERNAME
MAIL_PASSWORD=YOURPASSWORD
MAIL_ENCRYPTION=null
MAIL_FROM_ADDR=you@example.com
MAIL_FROM_NAME='Snipe-IT'
MAIL_REPLYTO_ADDR=you@example.com
MAIL_REPLYTO_NAME='Snipe-IT'

# --------------------------------------------
# REQUIRED: IMAGE LIBRARY
# This should be gd or imagick
# --------------------------------------------
IMAGE_LIB=gd

# --------------------------------------------
# OPTIONAL: SESSION SETTINGS
# --------------------------------------------
SESSION_LIFETIME=12000
EXPIRE_ON_CLOSE=false
ENCRYPT=false
COOKIE_NAME=snipeit_session
COOKIE_DOMAIN=null
SECURE_COOKIES=false

# --------------------------------------------
# OPTIONAL: SECURITY HEADER SETTINGS
# --------------------------------------------
REFERRER_POLICY=same-origin
ENABLE_CSP=false

# --------------------------------------------
# OPTIONAL: CACHE SETTINGS
# --------------------------------------------
CACHE_DRIVER=file
SESSION_DRIVER=file
QUEUE_DRIVER=sync

# --------------------------------------------
# OPTIONAL: REDIS SETTINGS
# --------------------------------------------
REDIS_HOST=null
REDIS_PASSWORD=null
REDIS_PORT-null

# --------------------------------------------
# OPTIONAL: AWS S3 SETTINGS
# --------------------------------------------
AWS_SECRET=null
AWS_KEY=null
AWS_REGION=null
AWS_BUCKET=null

# --------------------------------------------
# OPTIONAL: LOGIN THROTTLING
# --------------------------------------------
LOGIN_MAX_ATTEMPTS=5
LOGIN_LOCKOUT_DURATION=60

# --------------------------------------------
# OPTIONAL: MISC
# --------------------------------------------
APP_LOG=daily
APP_LOG_MAX_FILES=10
APP_LOCKED=false
FILESYSTEM_DISK=local
APP_TRUSTED_PROXIES=192.168.1.1,10.0.0.1
ALLOW_IFRAMING=false
APP_CIPHER=AES-256-CBC
          1 Reply Last reply Reply Quote 0
          • S
            scottalanmiller
            last edited by

            I don't see anything that looks wrong 😞

            H 1 Reply Last reply Reply Quote 0
            • H
              harshmehta @scottalanmiller
              last edited by

              @scottalanmiller

              😞

              1 Reply Last reply Reply Quote 0
              • S
                scottalanmiller
                last edited by

                Snipe-IT has a lot of fragility around their install scripts, and not a huge user base so issues are difficult to track down.

                H JaredBuschJ T 3 Replies Last reply Reply Quote 0
                • H
                  harshmehta @scottalanmiller
                  last edited by

                  @scottalanmiller

                  Read this issue under their Common issues documentation .env looks all good and I did a manual installation did not run the install script

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    scottalanmiller @harshmehta
                    last edited by

                    @harshmehta said in Error while installing Snipe IT:

                    @scottalanmiller

                    Read this issue under their Common issues documentation .env looks all good and I did a manual installation did not run the install script

                    Yeah, saw that.

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      harshmehta @scottalanmiller
                      last edited by

                      @scottalanmiller

                      Yes giving a couple of more tries
                      lets see

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said in Error while installing Snipe IT:

                        Snipe-IT has a lot of fragility around their install scripts, and not a huge user base so issues are difficult to track down.

                        I disagree with this.

                        Their install script has worked everytime I have ever used it.

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          harshmehta @JaredBusch
                          last edited by

                          @jaredbusch

                          Hi just in case will it be possible for you to share you .env file I can try that

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @harshmehta
                            last edited by

                            @harshmehta said in Error while installing Snipe IT:

                            @jaredbusch

                            Hi just in case will it be possible for you to share you .env file I can try that

                            I have not ran a new install since 4.0 came out.
                            I have one planned for a client sometime int he next couple days though.

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              I'm testing an install now with the installer script and will update in a minute or two.

                              1 Reply Last reply Reply Quote 0
                              • black3dynamiteB
                                black3dynamite
                                last edited by

                                If you were installing Snipe-IT manually, did you install the dependencies before generating the app key?
                                https://snipe-it.readme.io/docs/install-dependencies

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  Just cloned the repo and recreated my prior updates for Fedora

                                  Installing now.
                                  0_1508966792297_98ab4d8b-23eb-4404-b25f-8908bdff7064-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    0_1508967448352_a52a0106-a889-4541-8ada-61e5d5f45d17-image.png

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      Works perfectly.
                                      0_1508968059770_c64b04e3-c1c4-4d25-9cb3-5b91de172b27-image.png

                                      H 1 Reply Last reply Reply Quote 0
                                      • H
                                        harshmehta @JaredBusch
                                        last edited by

                                        @jaredbusch

                                        That's great can you please just list me the steps
                                        I will try on a fresh Centos 7 and also please help me with the Php version we should be using

                                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch @harshmehta
                                          last edited by

                                          @harshmehta said in Error while installing Snipe IT:

                                          @jaredbusch

                                          That's great can you please just list me the steps
                                          I will try on a fresh Centos 7 and also please help me with the Php version we should be using

                                          There i s nothing to do but follow the instructions.

                                          From a CentOS 7 minimal install, you need to install wget and open the firewall, then run the script as instructed in the SnipeIT documentation.

                                          # Pre install setup
yum -y install wget
firewall-cmd --zone=public --add-port=http/tcp --permanent
firewall-cmd --reload

# Official Snipe instructions downlaoding option 3
# https://snipe-it.readme.io/docs/downloading
wget https://raw.githubusercontent.com/snipe/snipe-it/master/install.sh
chmod 744 install.sh
./install.sh
                                          1 Reply Last reply Reply Quote 4
                                          • T
                                            tiagom @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Error while installing Snipe IT:

                                            Snipe-IT has a lot of fragility around their install scripts, and not a huge user base so issues are difficult to track down.

                                            I can personally promise that v4 installs under Debian 8 & 9.1, Ubuntu 14.04.5 & 16.04.3 & 17.04 and CentOS 6 & 7.

                                            If it doesn't ping me.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 2
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