eh? you want to what? something about my DNS and Domain?
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We received this letter last month. After reading it I assumed I understood what they wanted to do. Explained the options to my boss and she choose option 2 (cause we'd still own our domain name, right?) and she was supposed to send it to the requester.
Well something didn't happen and we received a followup to ask how we are proceeding.
So I'm here today asking - what do you see them offering here as solutions to their change?
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Why are you talking to them? Move your DNS to CloudFlare. Done.
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Why would they offer a solution? They are telling you that you can't do what you are doing now, and they are telling you what to do (poorly, because they are making up that you have to keep your DNS with your registrar.)
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@scottalanmiller Yeah going to have to agree with this. Seems like a strongarm tactic here and its rediculous. No reason I can think of that you would need to do anything they say.
I'll second the Cloudflare choice. I use it. They have a nice free version but an even better paid option. You should be deciding how to handle things, not that company your talking to.
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Going to jump on the WTF bandwagon here.
There is no question what to do. Move your DNS elsewhere and tell this company to GTFO.
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This just reads like extortion. It's not (as they are giving you an option to get out) but still seems like it.
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Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.
But now we get this letter, and I made an assumption that they were offering
- we could self host DNS (of course I'd go to cloudflare) or
- they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.
Since I assumed that #2 above, I was fine with my boss picking it.
Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.
Now clearly Scott saw this from their poorly written information, but I did not.
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Why would your boss choose option 2? Makes no sense.
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@scottalanmiller said in eh? you want to what? something about my DNS and Domain?:
Why would your boss choose option 2? Makes no sense.
because see post above yours.
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@dashrender said in eh? you want to what? something about my DNS and Domain?:
Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.
But now we get this letter, and I made an assumption that they were offering
- we could self host DNS (of course I'd go to cloudflare) or
- they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.
Since I assumed that #2 above, I was fine with my boss picking it.
Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.
Now clearly Scott saw this from their poorly written information, but I did not.
Ah, now I see. She didn't read what they had stated so picked the wrong thing.
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I used to have a site hosted (shared) through FastDomain. When the price almost doubled in two years I decided to jump ship. They did a similar thing. They required you to have your DNS and registrar through them. So I just switched to CloudFlare and GoDaddy.
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Yup, CF + GD here, too.
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Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
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@bbigford said in eh? you want to what? something about my DNS and Domain?:
Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
That sums it up.
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@bbigford said in eh? you want to what? something about my DNS and Domain?:
Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!
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@dashrender said in eh? you want to what? something about my DNS and Domain?:
@bbigford said in eh? you want to what? something about my DNS and Domain?:
Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!
How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy", effectively no longer doing business with them, or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.
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@dashrender said in eh? you want to what? something about my DNS and Domain?:
@bbigford said in eh? you want to what? something about my DNS and Domain?:
Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!
It seemed pretty clear. They won't allow the one thing that you want. You either need to jump in with both feet or leave.
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@bbigford said in eh? you want to what? something about my DNS and Domain?:
@dashrender said in eh? you want to what? something about my DNS and Domain?:
@bbigford said in eh? you want to what? something about my DNS and Domain?:
Option 1: Stop doing any kind of business with us.
Option 2: Only do business with us.
I'd go with option 1 if they are trying to force me into doing something I don't want to do.
huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!
How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy",
OK that's right
effectively no longer doing business with them,
This is not correct - the webserver itself is still hosted by them.
or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.
I've not heard of calling the thing you register with your registrar simply called 'domain' this is the part that confused me. Besides DNS, what else does being the registrar allow someone to control?
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@dashrender said in eh? you want to what? something about my DNS and Domain?:
We will no longer be able to host your DNS records without also hosting your domain.
This one line spells everything out. All the rest is repetition of this line or explanation for it. This one line tells you what is happening and what your options are. It's got everything spelled quite clearly, I think.
Then two options were give.
Option 1: You will need to set your DNS records up with your current registrar.
Option 2: Remedy takes over hosting of your domain.But the options are just long form of what the original sentence said. The only odd thing that they do in the whole document is refer to registrar services as "domain hosting." But that's pretty clear since that is all that they do.
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@dashrender said in eh? you want to what? something about my DNS and Domain?:
Besides DNS, what else does being the registrar allow someone to control?
A Registrar holds your account legal information including ownership and contact info and lists who is your DNS master source. Registrars don't host DNS, they host the listing of who your DNS provider is.
