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    Android app for O365 email with new email count on App Icon ?

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    • DashrenderD
      Dashrender
      last edited by

      You might not get an icon over the Outlook app, but you can definitely get a notice in the top bar.

      openitO 1 Reply Last reply Reply Quote 0
      • openitO
        openit @Dashrender
        last edited by

        @Dashrender said in Android app for O365 email with new email count on App Icon ?:

        You might not get an icon over the Outlook app, but you can definitely get a notice in the top bar.

        Sorry, I didn't get you ? I was talking about new email counts you are seeing from above Picture (which is from Microsoft's Outlook App for iOS), and that feature lacks in Android version.

        For notification, yeah that's fine, I believe almost all Apps will notify for any new email.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @openit
          last edited by

          @openit said in Android app for O365 email with new email count on App Icon ?:

          @Dashrender said in Android app for O365 email with new email count on App Icon ?:

          You might not get an icon over the Outlook app, but you can definitely get a notice in the top bar.

          Sorry, I didn't get you ? I was talking about new email counts you are seeing from above Picture (which is from Microsoft's Outlook App for iOS), and that feature lacks in Android version.

          For notification, yeah that's fine, I believe almost all Apps will notify for any new email.

          Right - I was offering an alternative - that instead of getting the red number over the app like your picture, that the icon in the notification tray at the top might serve the same purpose with Outlook on Android.

          openitO 1 Reply Last reply Reply Quote 0
          • hobbit666H
            hobbit666
            last edited by

            I use BlueMail with my 365 account that shows a number of unread (not new) messages.

            https://play.google.com/store/apps/details?id=me.bluemail.mail

            openitO 1 Reply Last reply Reply Quote 1
            • iroalI
              iroal
              last edited by

              Try with Nova Laucher, It has the option to add count to any app.

              openitO 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                I pulled my Nexus 6p out to see if I get the on icon numbers and I do.

                0_1499093846240_Screenshot_20170703-095417.png

                openitO 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  Seems like there's probably a setting he needs to change.

                  Though, in light of @iroal post - I am running MS's Launcher, Arrow, so I suppose that could be doing it as well.

                  1 Reply Last reply Reply Quote 1
                  • openitO
                    openit @Dashrender
                    last edited by

                    @Dashrender said in Android app for O365 email with new email count on App Icon ?:

                    I pulled my Nexus 6p out to see if I get the on icon numbers and I do.

                    0_1499093846240_Screenshot_20170703-095417.png

                    I just wonder if this Android phone, why it's not working with him and I quickly checked into my phone (Android), same, no Unread count on App.

                    1 Reply Last reply Reply Quote 0
                    • openitO
                      openit @hobbit666
                      last edited by

                      @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

                      I use BlueMail with my 365 account that shows a number of unread (not new) messages.

                      https://play.google.com/store/apps/details?id=me.bluemail.mail

                      Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

                      hobbit666H 1 Reply Last reply Reply Quote 0
                      • openitO
                        openit @Dashrender
                        last edited by

                        @Dashrender said in Android app for O365 email with new email count on App Icon ?:

                        @openit said in Android app for O365 email with new email count on App Icon ?:

                        @Dashrender said in Android app for O365 email with new email count on App Icon ?:

                        You might not get an icon over the Outlook app, but you can definitely get a notice in the top bar.

                        Sorry, I didn't get you ? I was talking about new email counts you are seeing from above Picture (which is from Microsoft's Outlook App for iOS), and that feature lacks in Android version.

                        For notification, yeah that's fine, I believe almost all Apps will notify for any new email.

                        Right - I was offering an alternative - that instead of getting the red number over the app like your picture, that the icon in the notification tray at the top might serve the same purpose with Outlook on Android.

                        This notification is already working but it's not enough, looking for count option.

                        1 Reply Last reply Reply Quote 0
                        • openitO
                          openit @iroal
                          last edited by

                          @iroal said in Android app for O365 email with new email count on App Icon ?:

                          Try with Nova Laucher, It has the option to add count to any app.

                          So it's third party app to enable count but not email client app ?

                          iroalI 1 Reply Last reply Reply Quote 0
                          • hobbit666H
                            hobbit666 @openit
                            last edited by

                            @openit said in Android app for O365 email with new email count on App Icon ?:

                            Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

                            In BlueMail click the "3" dots in the bottom left of screen.
                            Goto "Global Settings"
                            "Unread Count"
                            "App badge Number"
                            check if the account is selected

                            openitO 1 Reply Last reply Reply Quote 0
                            • openitO
                              openit @hobbit666
                              last edited by

                              @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

                              @openit said in Android app for O365 email with new email count on App Icon ?:

                              Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

                              In BlueMail click the "3" dots in the bottom left of screen.
                              Goto "Global Settings"
                              "Unread Count"
                              "App badge Number"
                              check if the account is selected

                              Under "Unread Count" I have only option to reset the count if it's not working.
                              0_1499342917748_bluemail2.JPG

                              openitO 1 Reply Last reply Reply Quote 0
                              • openitO
                                openit @openit
                                last edited by

                                But resetting about didn't made any changes, following is the snap for new email received but no count :
                                0_1499342973844_bluemail.JPG

                                1 Reply Last reply Reply Quote 0
                                • hobbit666H
                                  hobbit666
                                  last edited by

                                  Strange this is mine
                                  0_1499343435614_IMG_20170706_131612.png

                                  Maybe your phone doesn't allow it?

                                  openitO 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by Dashrender

                                    It seems odd to me that it would be a function of the Launcher that allows the unread app - but I say that out of complete ignorance of how things things function. Though in typing and re-reading that, the application doesn't manage the icons displayed on that screen itself, the launcher does - so.... this does make more sense.

                                    So it very well my be that the launcher that is installed on the Android phone in question is preventing (or simply not capable of) this function.

                                    @iroal mentioned Nova Launcher and I've mentioned Microsoft's Arrow Launcher as two different launchers that we know this functionality works in.

                                    1 Reply Last reply Reply Quote 0
                                    • iroalI
                                      iroal @openit
                                      last edited by

                                      @openit said in Android app for O365 email with new email count on App Icon ?:

                                      @iroal said in Android app for O365 email with new email count on App Icon ?:

                                      Try with Nova Laucher, It has the option to add count to any app.

                                      So it's third party app to enable count but not email client app ?

                                      Yes.

                                      It happens with a lot of Apps.

                                      1 Reply Last reply Reply Quote 1
                                      • openitO
                                        openit @hobbit666
                                        last edited by

                                        @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

                                        Strange this is mine
                                        0_1499343435614_IMG_20170706_131612.png

                                        Maybe your phone doesn't allow it?

                                        Oops, if that's the case, I will try with other Android phone.

                                        1 Reply Last reply Reply Quote 0
                                        • hobbit666H
                                          hobbit666
                                          last edited by

                                          Did you solve this? If not I've just updated my phone (well replaced) with a DooGee android phone and found non of the apps were showing no unread count.

                                          Solution was to install Nova Launcher Prime and Telsa unread count. Now have the numbers showing on screen

                                          1 Reply Last reply Reply Quote 1
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