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    Android app for O365 email with new email count on App Icon ?

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    • DashrenderD
      Dashrender
      last edited by

      I pulled my Nexus 6p out to see if I get the on icon numbers and I do.

      0_1499093846240_Screenshot_20170703-095417.png

      openitO 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        Seems like there's probably a setting he needs to change.

        Though, in light of @iroal post - I am running MS's Launcher, Arrow, so I suppose that could be doing it as well.

        1 Reply Last reply Reply Quote 1
        • openitO
          openit @Dashrender
          last edited by

          @Dashrender said in Android app for O365 email with new email count on App Icon ?:

          I pulled my Nexus 6p out to see if I get the on icon numbers and I do.

          0_1499093846240_Screenshot_20170703-095417.png

          I just wonder if this Android phone, why it's not working with him and I quickly checked into my phone (Android), same, no Unread count on App.

          1 Reply Last reply Reply Quote 0
          • openitO
            openit @hobbit666
            last edited by

            @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

            I use BlueMail with my 365 account that shows a number of unread (not new) messages.

            https://play.google.com/store/apps/details?id=me.bluemail.mail

            Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

            hobbit666H 1 Reply Last reply Reply Quote 0
            • openitO
              openit @Dashrender
              last edited by

              @Dashrender said in Android app for O365 email with new email count on App Icon ?:

              @openit said in Android app for O365 email with new email count on App Icon ?:

              @Dashrender said in Android app for O365 email with new email count on App Icon ?:

              You might not get an icon over the Outlook app, but you can definitely get a notice in the top bar.

              Sorry, I didn't get you ? I was talking about new email counts you are seeing from above Picture (which is from Microsoft's Outlook App for iOS), and that feature lacks in Android version.

              For notification, yeah that's fine, I believe almost all Apps will notify for any new email.

              Right - I was offering an alternative - that instead of getting the red number over the app like your picture, that the icon in the notification tray at the top might serve the same purpose with Outlook on Android.

              This notification is already working but it's not enough, looking for count option.

              1 Reply Last reply Reply Quote 0
              • openitO
                openit @iroal
                last edited by

                @iroal said in Android app for O365 email with new email count on App Icon ?:

                Try with Nova Laucher, It has the option to add count to any app.

                So it's third party app to enable count but not email client app ?

                iroalI 1 Reply Last reply Reply Quote 0
                • hobbit666H
                  hobbit666 @openit
                  last edited by

                  @openit said in Android app for O365 email with new email count on App Icon ?:

                  Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

                  In BlueMail click the "3" dots in the bottom left of screen.
                  Goto "Global Settings"
                  "Unread Count"
                  "App badge Number"
                  check if the account is selected

                  openitO 1 Reply Last reply Reply Quote 0
                  • openitO
                    openit @hobbit666
                    last edited by

                    @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

                    @openit said in Android app for O365 email with new email count on App Icon ?:

                    Yeah, I think it should be Unread instead of new. I have installed BlueMail, same thing, I can receive notifications (of course, I am receiving on MS Outlook), but no count on BlueMail too ?

                    In BlueMail click the "3" dots in the bottom left of screen.
                    Goto "Global Settings"
                    "Unread Count"
                    "App badge Number"
                    check if the account is selected

                    Under "Unread Count" I have only option to reset the count if it's not working.
                    0_1499342917748_bluemail2.JPG

                    openitO 1 Reply Last reply Reply Quote 0
                    • openitO
                      openit @openit
                      last edited by

                      But resetting about didn't made any changes, following is the snap for new email received but no count :
                      0_1499342973844_bluemail.JPG

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                      • hobbit666H
                        hobbit666
                        last edited by

                        Strange this is mine
                        0_1499343435614_IMG_20170706_131612.png

                        Maybe your phone doesn't allow it?

                        openitO 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by Dashrender

                          It seems odd to me that it would be a function of the Launcher that allows the unread app - but I say that out of complete ignorance of how things things function. Though in typing and re-reading that, the application doesn't manage the icons displayed on that screen itself, the launcher does - so.... this does make more sense.

                          So it very well my be that the launcher that is installed on the Android phone in question is preventing (or simply not capable of) this function.

                          @iroal mentioned Nova Launcher and I've mentioned Microsoft's Arrow Launcher as two different launchers that we know this functionality works in.

                          1 Reply Last reply Reply Quote 0
                          • iroalI
                            iroal @openit
                            last edited by

                            @openit said in Android app for O365 email with new email count on App Icon ?:

                            @iroal said in Android app for O365 email with new email count on App Icon ?:

                            Try with Nova Laucher, It has the option to add count to any app.

                            So it's third party app to enable count but not email client app ?

                            Yes.

                            It happens with a lot of Apps.

                            1 Reply Last reply Reply Quote 1
                            • openitO
                              openit @hobbit666
                              last edited by

                              @hobbit666 said in Android app for O365 email with new email count on App Icon ?:

                              Strange this is mine
                              0_1499343435614_IMG_20170706_131612.png

                              Maybe your phone doesn't allow it?

                              Oops, if that's the case, I will try with other Android phone.

                              1 Reply Last reply Reply Quote 0
                              • hobbit666H
                                hobbit666
                                last edited by

                                Did you solve this? If not I've just updated my phone (well replaced) with a DooGee android phone and found non of the apps were showing no unread count.

                                Solution was to install Nova Launcher Prime and Telsa unread count. Now have the numbers showing on screen

                                1 Reply Last reply Reply Quote 1
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