MSP charged with extortion
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@travisdh1 I'm curious how you how and when "it" actually happened? I don't know you.
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@jimk said in MSP charged with extortion:
@travisdh1 I'm curious how you how and when "it" actually happened? I don't know you.
he's talking about the police state, I think.
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@scottalanmiller Okay.
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Of course you can shut off services for non-payment. The BIG caveat here is Office 365, its not the MSP's service and during your Cloud Partner training with Microsoft you have to specifically illustrate that you understand this on the tests.
Even with the CSP program where you are directly billing the customer, you can not just reset their passwords and shut them off. You can stop paying and they can login to start their own subscription.
It reads as if he shut off access by resetting their Office 365 passwords.
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@bigbear said in MSP charged with extortion:
Of course you can shut off services for non-payment.
Not in Georgia. Your rights are not spelled out by the law.
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@scottalanmiller said in MSP charged with extortion:
@bigbear said in MSP charged with extortion:
Of course you can shut off services for non-payment.
Not in Georgia. Your rights are not spelled out by the law.
I'm just dumbfounded by shit like this.
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@scottalanmiller said in MSP charged with extortion:
@bigbear said in MSP charged with extortion:
Of course you can shut off services for non-payment.
Not in Georgia. Your rights are not spelled out by the law.
I always had a well defined exit clause in IT contracts, but this was long before the days of the Cloud. Twice I have had a customer exit, and it was a very smooth transition. One even came back to us later.
The customer always had access to their own backups and the servers were on premise, so these were different times.
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@dashrender said in MSP charged with extortion:
@scottalanmiller said in MSP charged with extortion:
@bigbear said in MSP charged with extortion:
Of course you can shut off services for non-payment.
Not in Georgia. Your rights are not spelled out by the law.
I'm just dumbfounded by shit like this.
Maybe you missed... Georgia.
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@dashrender said in MSP charged with extortion:
@scottalanmiller said in MSP charged with extortion:
@bigbear said in MSP charged with extortion:
Of course you can shut off services for non-payment.
Not in Georgia. Your rights are not spelled out by the law.
I'm just dumbfounded by shit like this.
Georgia is FUCKED. Don't get it twisted. Plus, Forsyth County can eat all the dicks.... they are a long standing bit of ridiculous. I feel really bad that Jim got fucked over like that.
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Was the $78,000 that they "owed" past due, or was that the amount remaining on the contract? I wonder how many months behind they were and what notices had been sent out. I'm wondering how I would handle a situation like that if it ever came up.
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@mike-davis said in MSP charged with extortion:
Was the $78,000 that they "owed" past due, or was that the amount remaining on the contract? I wonder how many months behind they were and what notices had been sent out. I'm wondering how I would handle a situation like that if it ever came up.
At some point in one of these threads, maybe not on ML, most of those details were listed out. The details as we had originally seen them (it's quite some time now) there wasn't any grey area at all. They hadn't been paying, they weren't going to pay, they were outright trying to steal from him, they had loads and loads of warning... and when they weren't able to steal through pressure, they turned to corrupt government workers that, I assume, they bribed to up the extortion level beyond what he could take.
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It was remainder of contract. They canceled early.
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@jaredbusch said in MSP charged with extortion:
It was remainder of contract. They canceled early.
But, without a cancellation clause, which isn't exactly cancelling early but simply refusing to pay for what they had purchased, is my understanding. Contracts are like that, if the total due and the total service were done as a single entity or the pricing and service based on the total of the contract, it's not cancelling early. They might see it that way, but if the contract doesn't have a cancellation option, it's just not honoring the contract.
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@jimk any news, has anything happened?
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@scottalanmiller said in MSP charged with extortion:
@jimk any news, has anything happened?
He had to file bankruptcy late last year. Have not heard more than that.
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@minion-queen said in MSP charged with extortion:
I and a few others here know the owner of this MSP! Just before he got his with this he actually won an award for that county as best MSP.
Well the client didn't pay their bill. So he shut off services.
And the fact that the new MSP took 10 days to get their email running..... there is a reason why he is cheaper
Same happens with municipal utilities. They will shut off your lights, water, and power for non-payment.
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@bbigford said in MSP charged with extortion:
@minion-queen said in MSP charged with extortion:
I and a few others here know the owner of this MSP! Just before he got his with this he actually won an award for that county as best MSP.
Well the client didn't pay their bill. So he shut off services.
And the fact that the new MSP took 10 days to get their email running..... there is a reason why he is cheaper
Same happens with municipal utilities. They will shut off your lights, water, and power for non-payment.
Yes but they can't do it the day after a missed payment, I think there are rules governing how that works.
I don't remember the specifics of this case, but how long haven't they paid? Were proper warnings given? Did he take the delinquent account to collections?
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And the most recent post from him on the subject. So still nothing.
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@tim_g said in MSP charged with extortion:
@bbigford said in MSP charged with extortion:
@minion-queen said in MSP charged with extortion:
I and a few others here know the owner of this MSP! Just before he got his with this he actually won an award for that county as best MSP.
Well the client didn't pay their bill. So he shut off services.
And the fact that the new MSP took 10 days to get their email running..... there is a reason why he is cheaper
Same happens with municipal utilities. They will shut off your lights, water, and power for non-payment.
Yes but they can't do it the day after a missed payment, I think there are rules governing how that works.
I don't remember the specifics of this case, but how long haven't they paid? Were proper warnings given? Did he take the delinquent account to collections?
I agree. Having worked for municipal water, I gave people 90 days to pay. They didn't have to pay the full amount, just enough to turn the water back on which was 30 days. So people were really always behind by 2 months in that regard.
From the overview of the case, there was a lot of warning and leniency for an extended period of time. I'm guessing even compromises with partial payment. The rules are governed in the written contractual agreement though.
