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    Faxmaker - updating Office 365 for Receiving

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in Faxmaker - updating Office 365 for Receiving:

      So why did an IP address change this? Is there a rule in O365 that sent ###@faxmaker.com to a specific IP or Host that wasn't updated?

      Because MS is sending to the old IP address, of course!

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in Faxmaker - updating Office 365 for Receiving:

        So why did an IP address change this? Is there a rule in O365 that sent ###@faxmaker.com to a specific IP or Host that wasn't updated?

        Yeah, it's email forwarding and the MX records would point to the wrong place.

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse
          last edited by

          so poking around Google, points to the Firewall blocking from the IP / Port aspect.

          so lets see if we can allow all port 25 traffic.

          https://social.technet.microsoft.com/Forums/en-US/ef63dcb2-b814-4638-964c-ef5fc75612df/message-delayed-with-450-44316-connection-refused?forum=onlineservicesexchange

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            But this worked beforehand, why would you have to update your firewall?

            Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @DustinB3403
              last edited by

              @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

              But this worked beforehand, why would you have to update your firewall?

              Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

              I suppose that there could be new rules for the new connection.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @scottalanmiller
                last edited by

                @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                But this worked beforehand, why would you have to update your firewall?

                Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

                I suppose that there could be new rules for the new connection.

                I suppose that is possible, if the rules were specific for the original IP address.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @DustinB3403
                  last edited by

                  @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                  @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                  @DustinB3403 said in Faxmaker - updating Office 365 for Receiving:

                  But this worked beforehand, why would you have to update your firewall?

                  Go ahead and test, but the firewall should already be working. An IP change doesn't change the port filtering...

                  I suppose that there could be new rules for the new connection.

                  I suppose that is possible, if the rules were specific for the original IP address.

                  That's normal, that rules apply to a specific address or connection. I'm guessing, but likely the router has a new connection for the new line. So no rules would exist for it by default.

                  1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse
                    last edited by

                    Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                    Try Twelve Weeks,....

                    sigh

                    DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @gjacobse
                      last edited by

                      @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                      Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                      Try Twelve Weeks,....

                      sigh

                      Yeah... I peed in the pool.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @gjacobse
                        last edited by

                        @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                        Just learned the duration of this issue,... It's not new,.. Not two or three days,... not even a week or two...

                        Try Twelve Weeks,....

                        sigh

                        OMG, LMAO. We've entered the ridiculous zone.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Did you tell @art_of_shred

                          gjacobseG 1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @scottalanmiller
                            last edited by

                            @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                            Did you tell @art_of_shred

                            Was on a NTG conference call when it was brought up.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @gjacobse
                              last edited by

                              @gjacobse said in Faxmaker - updating Office 365 for Receiving:

                              @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                              Did you tell @art_of_shred

                              Was on a NTG conference call when it was brought up.

                              Oh okay. LOL

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Was there swearing?

                                gjacobseG 1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Faxmaker - updating Office 365 for Receiving:

                                  Was there swearing?

                                  No, we were all professional and the like.

                                  1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    Well mostly all of us,.. that guy @art_of_shred was sarcastic the entire call..

                                    1 Reply Last reply Reply Quote 1
                                    • DustinB3403D
                                      DustinB3403
                                      last edited by DustinB3403

                                      So the question is how long ago did this client make these ISP changes, and does the time correlate to this 12 week time frame?

                                      1 Reply Last reply Reply Quote 1
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