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    Polycom 550 Phones Not Allowing Me To Edit Any Of The Buttons

    IT Discussion
    polycom polycom 550 voip telephony
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    • JaredBuschJ
      JaredBusch
      last edited by

      Why are you trying to use SSH? That is not normal. Phones are normally HTTP accessed.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @JaredBusch
        last edited by

        @JaredBusch said in Polycom 550 Phones Not Allowing Me To Edit Any Of The Buttons:

        Why are you trying to use SSH? That is not normal. Phones are normally HTTP accessed.

        Even for these features on these specific phones? I have no idea, I've not used them, I'm just going by his statement that what he needs to do said that he needed SSH access.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Do you, @Mike-Ralston at least have the HTTP interface of the phones available to you?

          1 Reply Last reply Reply Quote 0
          • AdamFA
            AdamF
            last edited by

            Right, the web interface on these devices have a lot of options that you can set, especially if you upgrade to the latest firmware, which can also be updated straight from Polycom servers, right from the web interface.

            1 Reply Last reply Reply Quote 1
            • Minion QueenM
              Minion Queen Banned
              last edited by

              He does have HTTP access and has updated the firmware (I do know he has done some other things as well but can't speak to those).

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Are the options missing in the web interface, inaccessible or not working? More details would help a lot.

                Mike RalstonM 1 Reply Last reply Reply Quote 0
                • Mike RalstonM
                  Mike Ralston @scottalanmiller
                  last edited by

                  @scottalanmiller Those options are in the web interface, but not accessible, they're greyed out.

                  AdamFA Reid CooperR 2 Replies Last reply Reply Quote 0
                  • AdamFA
                    AdamF @Mike Ralston
                    last edited by

                    @Mike-Ralston

                    Might be a dumb question, but are you logged in as a user or admin? Default password for an admin is 456

                    Mike RalstonM 1 Reply Last reply Reply Quote 1
                    • Reid CooperR
                      Reid Cooper @Mike Ralston
                      last edited by

                      @Mike-Ralston said in Polycom 550 Phones Not Allowing Me To Edit Any Of The Buttons:

                      @scottalanmiller Those options are in the web interface, but not accessible, they're greyed out.

                      Maybe you are the wrong user?

                      1 Reply Last reply Reply Quote 1
                      • Mike RalstonM
                        Mike Ralston @AdamF
                        last edited by

                        @fuznutz04 @Reid-Cooper I'm logged in as the admin, never logged in as otherwise on this phone.

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