What Are You Doing Right Now
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Finally finished with the customer audit, now everything is documented.
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@dbeato said in What Are You Doing Right Now:
Finally finished with the customer audit, now everything is documented.
What do you normally audit and document when it comes new customers?
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@black3dynamite said in What Are You Doing Right Now:
@dbeato said in What Are You Doing Right Now:
Finally finished with the customer audit, now everything is documented.
What do you normally audit and document when it comes new customers?
- ISP Information (Also account information)
- Phone (Phone System if any, a copy of their bill)
- Firewall (LAN, VLANs, WAN,VPN)
- Network Switches
- Servers (Role, Hardware, Storage, Backups, Network, Applications, Shares, Permissions)
- Workstations (hardware, application, OS, users)
- Printers (IP, Model, Serial Number, etc)
- Domain Information (Registrar)
- DNS information
- Applications
- Wireless Access Points
- Networking Equipment
- Serial Equipment (Industrial, Construction, Fuel and sometimes medical)
- Cloud Applications (AWS, Linode, Vultr, Providers and more)
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That is just a general overview
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@dbeato Do you sometime take pictures too?
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@black3dynamite said in What Are You Doing Right Now:
@dbeato Do you sometime take pictures too?
Only if they pay extra.
Damn, that was supposed to sound dirty, and it just sounds like it might actually be an option.
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@black3dynamite said in What Are You Doing Right Now:
@dbeato Do you sometime take pictures too?
I take a lot of pictures yes.
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@BRRABill said in What Are You Doing Right Now:
@black3dynamite said in What Are You Doing Right Now:
@dbeato Do you sometime take pictures too?
Only if they pay extra.
Damn, that was supposed to sound dirty, and it just sounds like it might actually be an option.
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waiting to get unbanned
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I'm setting up user equipment.
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@dbeato our company rocket chat for being "toxic"
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@LilAng said in What Are You Doing Right Now:
@dbeato our company rocket chat for being "toxic"
Ahh, better behave
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@dbeato said in What Are You Doing Right Now:
@LilAng said in What Are You Doing Right Now:
@dbeato our company rocket chat for being "toxic"
Ahh, better behave
LOL how can i behave with name like LilAng
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@dbeato said in What Are You Doing Right Now:
@DustinB3403 said in What Are You Doing Right Now:
I'm setting up user equipment.
fun fun fun
It sure is.
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@LilAng said in What Are You Doing Right Now:
@dbeato our company rocket chat for being "toxic"
At least your honest! lol.
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Gah! Veeam 9.5 Update 4 is being annoying. Veeam One won't let me connect from my client system, but will work fine from the server. Disabled Windows firewall, same result. Had this issue after an update in Dec 2017, but the case notes don't show the resolution. I referenced the previous case and am still getting canned responses from level 1 asking if I had verified the versions were the same on both (I told them that they were in the opening notes). Webex scheduled, but I think we are going to be reinventing the wheel.
Also, tried upgrading to update 4 for backup and recovery, but the enterprise manager upgrade needs to take place first. It fails.
Two open tickets.
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@wrx7m said in What Are You Doing Right Now:
Gah! Veeam 9.5 Update 4 is being annoying. Veeam One won't let me connect from my client system, but will work fine from the server. Disabled Windows firewall, same result. Had this issue after an update in Dec 2017, but the case notes don't show the resolution. I referenced the previous case and am still getting canned responses from level 1 asking if I had verified the versions were the same on both (I told them that they were in the opening notes). Webex scheduled, but I think we are going to be reinventing the wheel.
Also, tried upgrading to update 4 for backup and recovery, but the enterprise manager upgrade needs to take place first. It fails.
Two open tickets.
Ehh...I'll just wait a couple of weeks. Let them get all of the bugs worked out first.
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@NerdyDad - Reboot of client and toggling the server name fixed the veeam one issue. Still waiting to hear from support for the enterprise manager issue.
